Period
to 25 November 2017

The median annual salary for a Service Desk Analyst was £22,500 in advertised job vacancies in Oxford during the 6 months to 25 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Oxfordshire > Oxford
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 109 114 127
Rank change year-on-year +5 +13 -17
Permanent jobs requiring a Service Desk Analyst 11 5 4
As % of all permanent IT jobs advertised in Oxford 0.70% 0.34% 0.24%
As % of the Job Titles category 0.72% 0.35% 0.25%
Number of salaries quoted 11 5 4
Oxford median annual salary £22,500 £23,000 £27,523
Median salary % change year-on-year -2.17% -16.43% +44.86%
10th Percentile £21,250 £20,650 £19,750
90th Percentile £25,000 £24,000 £35,548
Oxfordshire median annual salary £22,500 £22,750 £27,523
% change year-on-year -1.10% -17.34% +19.66%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Oxford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Oxford
Permanent vacancies in Oxford with a recognized job title 1524 1434 1607
% of permanent IT jobs with a recognized job title 96.95% 97.95% 96.05%
Number of salaries quoted 1339 1248 1298
Oxford median annual salary £45,000 £44,750 £42,000
Median salary % change year-on-year +0.56% +6.55% +5.00%
10th Percentile £28,500 £26,500 £26,250
90th Percentile £71,250 £63,750 £61,250
Oxfordshire median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

Service Desk Analyst
Job Vacancy Trend in Oxford

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Oxford.

Job vacancy trend for Service Desk Analyst in Oxford

Service Desk Analyst
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Oxford.

Salary trend for Service Desk Analyst in Oxford

Service Desk Analyst Skill Set
Top 15 Co-occurring IT Skills in Oxford

For the 6 months to 25 November 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxford region featuring Service Desk Analyst in the job title.

1 10 (90.91%) Microsoft
2 9 (81.82%) Windows
2 9 (81.82%) Microsoft Office
2 9 (81.82%) Windows 7
2 9 (81.82%) Windows 8
3 8 (72.73%) Windows 10
3 8 (72.73%) ITIL
4 1 (9.09%) MCSA
4 1 (9.09%) SLA
4 1 (9.09%) Cisco
4 1 (9.09%) CCNA
4 1 (9.09%) Active Directory
4 1 (9.09%) Cisco Certification
4 1 (9.09%) Microsoft Certification
4 1 (9.09%) BASE24

Service Desk Analyst Skill Set
Co-occurring IT Skills in Oxford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (81.82%) Microsoft Office
Business Applications
1 1 (9.09%) BASE24
Operating Systems
1 9 (81.82%) Windows
1 9 (81.82%) Windows 7
1 9 (81.82%) Windows 8
2 8 (72.73%) Windows 10
Processes & Methodologies
1 8 (72.73%) ITIL
Qualifications
1 1 (9.09%) CCNA
1 1 (9.09%) Cisco Certification
1 1 (9.09%) MCSA
1 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 1 (9.09%) Active Directory
Vendors
1 10 (90.91%) Microsoft
2 1 (9.09%) Cisco