Period
to 21 July 2017

The median annual salary for a Service Desk Analyst was £25,186 in advertised job vacancies in Oxfordshire during the 6 months to 21 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
South East > Oxfordshire
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 152 166 169
Rank change year-on-year +14 +3 -9
Permanent jobs requiring a Service Desk Analyst 15 18 7
As % of all permanent IT jobs advertised in Oxfordshire 0.54% 0.57% 0.23%
As % of the Job Titles category 0.55% 0.59% 0.24%
Number of salaries quoted 10 16 7
Oxfordshire median annual salary £25,186 £22,250 £28,000
Median salary % change year-on-year +13.19% -20.54% +47.37%
10th Percentile £18,950 £16,000 £19,450
90th Percentile £27,000 £27,375 £35,548
South East median annual salary £22,500 £22,500 £22,500

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Oxfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Oxfordshire
Permanent job vacancies with a job title containing a recognized job role 2712 3061 2915
As % of all permanent IT job vacancies advertised in Oxfordshire 96.75% 96.59% 96.05%
Number of salaries quoted 2333 2555 2403
Oxfordshire median annual salary £44,000 £45,000 £41,000
Median salary % change year-on-year -2.22% +9.76% +2.50%
10th Percentile £26,750 £26,250 £25,000
90th Percentile £67,500 £67,500 £61,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Service Desk Analyst
Job Vacancy Trend in Oxfordshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for Service Desk Analyst in Oxfordshire

Service Desk Analyst
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Oxfordshire.

Salary trend for Service Desk Analyst in Oxfordshire

Service Desk Analyst
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Oxfordshire region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford 0 7 £25,186 +9.50% 1
Abingdon +45 5 - -
Wallingford - 1 £20,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 25 Co-occurring IT Skills in Oxfordshire

For the 6 months to 21 July 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxfordshire region featuring Service Desk Analyst in the job title.

1 9 (60.00%) Active Directory
2 8 (53.33%) Windows
3 5 (33.33%) Business Intelligence
3 5 (33.33%) Management Information System
3 5 (33.33%) Publishing
3 5 (33.33%) Root Cause Analysis
3 5 (33.33%) Break/Fix
4 4 (26.67%) Mathematics
5 3 (20.00%) ITIL
6 2 (13.33%) Windows Server
6 2 (13.33%) Microsoft Data Protection Manager
6 2 (13.33%) Office 365
6 2 (13.33%) OneDrive
6 2 (13.33%) Microsoft
6 2 (13.33%) WSUS
7 1 (6.67%) CCNA
7 1 (6.67%) BASE24
7 1 (6.67%) SLA
7 1 (6.67%) Cisco
7 1 (6.67%) MCSA
7 1 (6.67%) Cisco Certification
7 1 (6.67%) Microsoft Certification
7 1 (6.67%) Driving Licence
7 1 (6.67%) Windows 8
7 1 (6.67%) Windows 7

Service Desk Analyst Skill Set
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (6.67%) BASE24
Cloud Services
1 2 (13.33%) Office 365
1 2 (13.33%) OneDrive
General
1 5 (33.33%) Publishing
Miscellaneous
1 5 (33.33%) Management Information System
2 1 (6.67%) Driving Licence
Operating Systems
1 8 (53.33%) Windows
2 2 (13.33%) Windows Server
3 1 (6.67%) Windows 7
3 1 (6.67%) Windows 8
Processes & Methodologies
1 5 (33.33%) Break/Fix
1 5 (33.33%) Business Intelligence
1 5 (33.33%) Root Cause Analysis
2 4 (26.67%) Mathematics
3 3 (20.00%) ITIL
Qualifications
1 1 (6.67%) CCNA
1 1 (6.67%) Cisco Certification
1 1 (6.67%) MCSA
1 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 9 (60.00%) Active Directory
Systems Management
1 2 (13.33%) Microsoft Data Protection Manager
1 2 (13.33%) WSUS
Vendors
1 2 (13.33%) Microsoft
2 1 (6.67%) Cisco
Kidlington, Oxfordshire
Thames Valley Police
Salary: £21,237 per annum dep on exp & exc benefits
Posted: 9 days ago
Oxford
Corriculo Ltd
Salary: £20k - 25k per year + 10% Bonus
Posted: 25 days ago