Period
to 18 November 2017

The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Peterborough during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Cambridgeshire > Peterborough
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 54 49 34
Rank change year-on-year -5 -15 +12
Permanent jobs requiring a Support Analyst 18 14 33
As % of all permanent IT jobs advertised in Peterborough 3.21% 2.41% 5.42%
As % of the Job Titles category 3.31% 2.46% 5.61%
Number of salaries quoted 12 12 24
Peterborough median annual salary £25,000 £27,000 £38,750
Median salary % change year-on-year -7.41% -30.32% +55.00%
10th Percentile £23,500 £21,250 £20,150
90th Percentile £26,975 £29,375 £47,500
Cambridgeshire median annual salary £28,500 £25,750 £30,000
% change year-on-year +10.68% -14.17% +11.11%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Peterborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Peterborough
Permanent vacancies in Peterborough with a recognized job title 543 569 588
% of permanent IT jobs with a recognized job title 96.79% 98.10% 96.55%
Number of salaries quoted 407 450 465
Peterborough median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £25,900 £23,950 £22,500
90th Percentile £58,750 £60,000 £70,000
Cambridgeshire median annual salary £47,500 £45,000 £43,000
% change year-on-year +5.56% +4.65% +7.50%

Support Analyst
Job Vacancy Trend in Peterborough

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Peterborough.

Job vacancy trend for Support Analyst in Peterborough

Support Analyst
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Peterborough.

Salary trend for Support Analyst in Peterborough

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Peterborough

For the 6 months to 18 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region featuring Support Analyst in the job title.

1 13 (72.22%) Active Directory
1 13 (72.22%) Windows
2 10 (55.56%) ITIL
3 6 (33.33%) MS Exchange
3 6 (33.33%) Microsoft
4 5 (27.78%) Altiris
4 5 (27.78%) Symantec
4 5 (27.78%) Norton AntiVirus
4 5 (27.78%) Symantec Endpoint Protection
4 5 (27.78%) Windows 7
4 5 (27.78%) Windows Server
5 4 (22.22%) SLA
5 4 (22.22%) Microsoft Office
5 4 (22.22%) Application Packaging
6 3 (16.67%) Exchange Server 2003
6 3 (16.67%) Windows Server 2008
6 3 (16.67%) Hyper-V
6 3 (16.67%) Capacity Planning
6 3 (16.67%) Exchange Server 2010
6 3 (16.67%) SQL Server
6 3 (16.67%) LAN
6 3 (16.67%) WAN
6 3 (16.67%) DNS
6 3 (16.67%) Cisco
6 3 (16.67%) SAN
6 3 (16.67%) Windows Server 2003
6 3 (16.67%) HP
6 3 (16.67%) Windows Server 2012
6 3 (16.67%) Data Centre
7 2 (11.11%) Continuous Improvement Process

Support Analyst Skill Set
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (33.33%) MS Exchange
2 3 (16.67%) Exchange Server 2003
2 3 (16.67%) Exchange Server 2010
Applications
1 4 (22.22%) Microsoft Office
2 1 (5.56%) Microsoft Excel
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 3 (16.67%) DNS
1 3 (16.67%) LAN
1 3 (16.67%) SAN
1 3 (16.67%) WAN
2 2 (11.11%) DHCP
2 2 (11.11%) TCP/IP
3 1 (5.56%) Firewall
Database & Business Intelligence
1 3 (16.67%) SQL Server
General
1 1 (5.56%) German Language
Libraries, Frameworks & Software Standards
1 1 (5.56%) .NET
1 1 (5.56%) EDI
Miscellaneous
1 3 (16.67%) Data Centre
2 1 (5.56%) Blackberry
Operating Systems
1 13 (72.22%) Windows
2 5 (27.78%) Windows 7
2 5 (27.78%) Windows Server
3 3 (16.67%) Windows Server 2003
3 3 (16.67%) Windows Server 2008
3 3 (16.67%) Windows Server 2012
4 2 (11.11%) Windows XP
5 1 (5.56%) Linux
5 1 (5.56%) Windows 10
5 1 (5.56%) Windows 8
Processes & Methodologies
1 10 (55.56%) ITIL
2 4 (22.22%) Application Packaging
3 3 (16.67%) Capacity Planning
4 2 (11.11%) Continuous Improvement
4 2 (11.11%) Continuous Improvement Process
4 2 (11.11%) ERP
4 2 (11.11%) Incident Management
4 2 (11.11%) Mathematics
5 1 (5.56%) Data Integration
5 1 (5.56%) Data Management
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 1 (5.56%) MCSA
1 1 (5.56%) Microsoft Certification
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 13 (72.22%) Active Directory
2 3 (16.67%) Hyper-V
3 1 (5.56%) VMware Infrastructure
Systems Management
1 5 (27.78%) Norton AntiVirus
1 5 (27.78%) Symantec Endpoint Protection
Vendors
1 6 (33.33%) Microsoft
2 5 (27.78%) Altiris
2 5 (27.78%) Symantec
3 3 (16.67%) Cisco
3 3 (16.67%) HP
4 2 (11.11%) Citrix
4 2 (11.11%) VMware