The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Peterborough during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Support Analyst
Cambridgeshire / Peterborough
Rank 26 26 44
Rank change year-on-year 0 +18  
Permanent jobs requiring a Support Analyst 16 24 6
As % of all permanent IT jobs advertised in Peterborough 5.56% 7.59% 1.70%
As % of the Job Titles category 5.65% 7.62% 1.73%
Number of salaries quoted 11 18 5
Median salary £27,500 £27,000 £32,500
Median salary % change year-on-year +1.85% -16.92%  
90% offered a salary of more than £20,000 £18,250 £25,500
10% offered a salary of more than £42,500 £40,000 £39,750
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Peterborough. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Peterborough
Permanent job vacancies with a job title containing a recognized job role 283 315 346
As % of all permanent IT job vacancies advertised in Peterborough 98.26% 99.68% 98.02%
Number of salaries quoted 210 246 259
Median salary £40,000 £40,000 £43,000
Median salary % change year-on-year - -6.97%  
90% offered a salary of more than £22,500 £25,000 £30,000
10% offered a salary of more than £55,000 £75,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Peterborough

The job posting trend of jobs advertised in Peterborough that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Peterborough

Support Analyst
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Peterborough.

Salary trend for Support Analyst in Peterborough

Support Analyst
Salary Histogram in Peterborough

The salary distribution of IT jobs citing Support Analyst in Peterborough over the 3 months to 25 March 2017.

Salary histogram for Support Analyst in Peterborough

Support Analyst Skill Set
Top 30 Related IT Skills in Peterborough

For the 6 months to 25 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region featuring Support Analyst in the job title.

1 18 (69.23%) Windows
2 14 (53.85%) Active Directory
3 10 (38.46%) Problem Management
4 8 (30.77%) SLA
5 7 (26.92%) Microsoft
6 6 (23.08%) Windows 10
7 5 (19.23%) Windows 7
7 5 (19.23%) Oracle
8 4 (15.38%) SQL Server
8 4 (15.38%) JavaScript
8 4 (15.38%) SQL
9 3 (11.54%) Windows Server 2012
9 3 (11.54%) Windows Server
9 3 (11.54%) Windows Server 2008
9 3 (11.54%) SAP
9 3 (11.54%) MS Excel
9 3 (11.54%) Windows XP
9 3 (11.54%) Lawson
9 3 (11.54%) ITIL
9 3 (11.54%) VMware
9 3 (11.54%) Management Information System
10 2 (7.69%) MVC
10 2 (7.69%) Finance
10 2 (7.69%) CODA
10 2 (7.69%) Microsoft Certification
10 2 (7.69%) MS Exchange
10 2 (7.69%) DHCP
10 2 (7.69%) TCP/IP
10 2 (7.69%) DNS
10 2 (7.69%) ERP

Support Analyst Skill Set
Top Related IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.69%) MS Exchange
2 1 (3.85%) Exchange Server 2007
2 1 (3.85%) Exchange Server 2010
Applications
1 3 (11.54%) MS Excel
2 2 (7.69%) MS Office
3 1 (3.85%) Mozilla Thunderbird
Business Applications
1 3 (11.54%) Lawson
2 2 (7.69%) nopCommerce
3 1 (3.85%) Dynamics AX
3 1 (3.85%) Infor M3
3 1 (3.85%) Oracle EBS
3 1 (3.85%) SAP ERP
Cloud Services
1 2 (7.69%) Office 365
2 1 (3.85%) Microsoft Azure
2 1 (3.85%) OneDrive
Communications & Networking
1 2 (7.69%) DHCP
1 2 (7.69%) DNS
1 2 (7.69%) TCP/IP
2 1 (3.85%) Extranet
2 1 (3.85%) Firewall
2 1 (3.85%) Internet
2 1 (3.85%) NetScaler
Database & Business Intelligence
1 4 (15.38%) SQL Server
Development Applications
1 2 (7.69%) Oracle Forms
1 2 (7.69%) Visual Studio
General
1 2 (7.69%) Finance
2 1 (3.85%) Advertising
Libraries, Frameworks & Software Standards
1 2 (7.69%) .NET
1 2 (7.69%) ASP.NET
1 2 (7.69%) ASP.NET MVC
1 2 (7.69%) CSS
1 2 (7.69%) HTML
Miscellaneous
1 3 (11.54%) Management Information System
2 2 (7.69%) Mobile App
3 1 (3.85%) Data Centre
Operating Systems
1 18 (69.23%) Windows
2 6 (23.08%) Windows 10
3 5 (19.23%) Windows 7
4 3 (11.54%) Windows Server
4 3 (11.54%) Windows Server 2008
4 3 (11.54%) Windows Server 2012
4 3 (11.54%) Windows XP
5 2 (7.69%) Linux
6 1 (3.85%) Windows 8
6 1 (3.85%) Windows Server 2003
6 1 (3.85%) Windows Vista
Processes & Methodologies
1 10 (38.46%) Problem Management
2 3 (11.54%) ITIL
3 2 (7.69%) Conflict Management
3 2 (7.69%) Continuous Improvement
3 2 (7.69%) ERP
3 2 (7.69%) MVC
4 1 (3.85%) Stakeholder Analysis
Programming Languages
1 4 (15.38%) JavaScript
1 4 (15.38%) SQL
2 2 (7.69%) C#
2 2 (7.69%) Java
2 2 (7.69%) VB.NET
Qualifications
1 2 (7.69%) Microsoft Certification
2 1 (3.85%) MCSA
2 1 (3.85%) MCSE
Quality Assurance & Compliance
1 8 (30.77%) SLA
System Software
1 14 (53.85%) Active Directory
2 1 (3.85%) Citrix Presentation Server
2 1 (3.85%) Hyper-V
2 1 (3.85%) VMware Infrastructure
2 1 (3.85%) vSphere
2 1 (3.85%) XenApp
Vendors
1 7 (26.92%) Microsoft
2 5 (19.23%) Oracle
3 3 (11.54%) SAP
3 3 (11.54%) VMware
4 2 (7.69%) CODA
5 1 (3.85%) AppSense
5 1 (3.85%) CheckPoint
5 1 (3.85%) Citrix
5 1 (3.85%) CommVault
5 1 (3.85%) Infor
5 1 (3.85%) Veeam
5 1 (3.85%) WatchGuard
Peterborough, Cambridgeshire
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