Period
to 22 June 2018

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Cambridgeshire during the 6 months to 22 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East of England > Cambridgeshire
6 months to
22 Jun 2018
Same period 2017 Same period 2016
Rank 163 119 138
Rank change year-on-year -44 +19 -19
Permanent jobs requiring a Support Analyst 52 72 60
As % of all permanent IT jobs advertised in Cambridgeshire 1.22% 2.01% 1.50%
As % of the Job Titles category 1.27% 2.08% 1.54%
Number of salaries quoted 47 59 58
Cambridgeshire median annual salary £32,500 £30,000 £27,000
Median salary % change year-on-year +8.33% +11.11% -1.82%
10th Percentile £20,500 £21,250 £17,625
90th Percentile £47,500 £39,250 £40,000
East of England median annual salary £29,149 £30,000 £29,000
% change year-on-year -2.84% +3.45% -3.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 4,100 3,460 3,899
% of permanent IT jobs with a recognized job title 96.22% 96.35% 97.38%
Number of salaries quoted 2,699 2,640 3,156
Cambridgeshire median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £26,250 £26,250 £27,125
90th Percentile £67,500 £65,000 £62,500
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Support Analyst
Job Vacancy Trend in Cambridgeshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Support Analyst in Cambridgeshire

Support Analyst
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Cambridgeshire.

Salary trend for Support Analyst in Cambridgeshire

Support Analyst
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Support Analyst in Cambridgeshire over the 6 months to 22 June 2018.

Salary histogram for Support Analyst in Cambridgeshire

Support Analyst
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Cambridgeshire region over the 6 months to 22 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -36 29 £35,000 +16.67% 3
Peterborough -27 12 £28,500 +5.56%
Huntingdon +9 8 £22,500 -
St Neots - 5 £30,000 -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 22 June 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring Support Analyst in the job title.

1 29 (55.77%) Windows
2 19 (36.54%) Microsoft
3 17 (32.69%) SQL
4 14 (26.92%) ERP
5 11 (21.15%) ITIL
5 11 (21.15%) SQL Server
5 11 (21.15%) Problem-Solving
6 10 (19.23%) Microsoft Excel
7 9 (17.31%) Active Directory
7 9 (17.31%) Analytical Skills
7 9 (17.31%) Windows Server
8 8 (15.38%) Self-Motivation
8 8 (15.38%) Degree
8 8 (15.38%) SLA
8 8 (15.38%) CRM
8 8 (15.38%) Finance
9 7 (13.46%) Microsoft Office
9 7 (13.46%) Java
10 6 (11.54%) Manufacturing
10 6 (11.54%) Information Security
10 6 (11.54%) Service Management
11 5 (9.62%) Service Delivery
11 5 (9.62%) Mathematics
11 5 (9.62%) Computer Science
12 4 (7.69%) WebEx
12 4 (7.69%) Mobile App
12 4 (7.69%) Root Cause Analysis
12 4 (7.69%) Logistics
12 4 (7.69%) Software Engineering
12 4 (7.69%) German Language

Support Analyst Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.77%) MS Exchange
2 1 (1.92%) Exchange Server 2010
2 1 (1.92%) Exchange Server 2013
Applications
1 10 (19.23%) Microsoft Excel
2 7 (13.46%) Microsoft Office
3 1 (1.92%) Microsoft PowerPoint
Business Applications
1 4 (7.69%) Dynamics AX
1 4 (7.69%) Dynamics GP
1 4 (7.69%) NetSuite
2 3 (5.77%) Dynamics CRM
3 1 (1.92%) Magento
Cloud Services
1 3 (5.77%) Office 365
2 2 (3.85%) Amazon AWS
2 2 (3.85%) Amazon EC2
2 2 (3.85%) Microsoft Azure
3 1 (1.92%) Cloud Computing
3 1 (1.92%) Dynamics 365
Communications & Networking
1 4 (7.69%) WebEx
2 2 (3.85%) DNS
2 2 (3.85%) FTP
2 2 (3.85%) HTTPS
2 2 (3.85%) SSH
2 2 (3.85%) SSL
2 2 (3.85%) TCP/IP
3 1 (1.92%) Firewall
Database & Business Intelligence
1 11 (21.15%) SQL Server
2 4 (7.69%) SQL Server Integration Services
2 4 (7.69%) SQL Server Reporting Services
3 1 (1.92%) SQL Server 2005
3 1 (1.92%) SQL Server 2008
General
1 8 (15.38%) Finance
2 6 (11.54%) Manufacturing
3 4 (7.69%) German Language
3 4 (7.69%) Telecoms
4 3 (5.77%) Banking
5 2 (3.85%) Marketing
Libraries, Frameworks & Software Standards
1 4 (7.69%) .NET
1 4 (7.69%) J2EE
2 2 (3.85%) LDAP
2 2 (3.85%) REST
2 2 (3.85%) SOAP
3 1 (1.92%) Spring
3 1 (1.92%) Web Services
Miscellaneous
1 9 (17.31%) Analytical Skills
2 8 (15.38%) Self-Motivation
3 5 (9.62%) Computer Science
4 4 (7.69%) Biotechnology
4 4 (7.69%) Management Information System
4 4 (7.69%) Mobile App
5 3 (5.77%) Data Centre
5 3 (5.77%) Driving Licence
6 2 (3.85%) iPad
7 1 (1.92%) FMCG
Operating Systems
1 29 (55.77%) Windows
2 9 (17.31%) Windows Server
3 4 (7.69%) Mac OS X
4 3 (5.77%) Linux
4 3 (5.77%) Windows 7
4 3 (5.77%) Windows 8
4 3 (5.77%) Windows Server 2012
5 2 (3.85%) AIX
5 2 (3.85%) VMS
6 1 (1.92%) Windows 10
6 1 (1.92%) Windows Server 2003
6 1 (1.92%) Windows Server 2008
Processes & Methodologies
1 14 (26.92%) ERP
2 11 (21.15%) ITIL
2 11 (21.15%) Problem-Solving
3 8 (15.38%) CRM
4 6 (11.54%) Information Security
4 6 (11.54%) Service Management
5 5 (9.62%) Mathematics
5 5 (9.62%) Service Delivery
6 4 (7.69%) Change Management
6 4 (7.69%) Identity Access Management
6 4 (7.69%) Logistics
6 4 (7.69%) Root Cause Analysis
6 4 (7.69%) Service Delivery Management
6 4 (7.69%) Software Engineering
7 3 (5.77%) Business Analysis
7 3 (5.77%) Incident Management
7 3 (5.77%) User Acceptance Testing
8 2 (3.85%) Agile Software Development
8 2 (3.85%) ITSM
8 2 (3.85%) Problem Management
Programming Languages
1 17 (32.69%) SQL
2 7 (13.46%) Java
3 4 (7.69%) C#
3 4 (7.69%) VB.NET
4 2 (3.85%) ActionScript
4 2 (3.85%) ActionScript 2.0
4 2 (3.85%) Shell Script
5 1 (1.92%) Bash Shell
5 1 (1.92%) JavaScript
5 1 (1.92%) PHP
5 1 (1.92%) Python
5 1 (1.92%) T-SQL
5 1 (1.92%) VB
Qualifications
1 8 (15.38%) Degree
2 2 (3.85%) DBS Check
3 1 (1.92%) Computer Science Degree
3 1 (1.92%) Microsoft Certification
Quality Assurance & Compliance
1 8 (15.38%) SLA
2 2 (3.85%) ISO 9001
2 2 (3.85%) ISO/IEC 20000
2 2 (3.85%) ISO/IEC 27001
3 1 (1.92%) QA
System Software
1 9 (17.31%) Active Directory
2 4 (7.69%) Terminal Services
Systems Management
1 1 (1.92%) SCCM
1 1 (1.92%) SCOM
1 1 (1.92%) WSUS
Vendors
1 19 (36.54%) Microsoft
2 4 (7.69%) JD Edwards
3 3 (5.77%) Oracle
4 2 (3.85%) Cisco
4 2 (3.85%) IBM
4 2 (3.85%) NetApp
4 2 (3.85%) Qualys
5 1 (1.92%) Sage
5 1 (1.92%) Salesforce.com
5 1 (1.92%) VMware