1st Line Support Job Trends in Poole

First Line Support
Dorset > Poole

As of 4 December 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Support salary in Poole.

6 months to
4 Dec 2025
Same period 2024 Same period 2023
Rank 23 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 2 0 0
As % of all permanent jobs in Poole 1.21% - -
As % of the Job Titles category 1.31% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
Dorset median annual salary £25,500 - -

All Permanent IT Job Vacancies
Poole

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Poole. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Poole with a recognized job title 153 46 92
% of permanent jobs with a recognized job title 92.73% 100.00% 100.00%
Number of salaries quoted 120 27 89
10th Percentile £27,707 £28,850 £35,000
25th Percentile £30,000 £31,313 £43,750
Median annual salary (50th Percentile) £35,000 £47,500 £52,500
Median % change year-on-year -26.32% -9.52% +10.53%
75th Percentile £45,000 £53,125 £63,750
90th Percentile £60,000 £56,000 £70,000
Dorset median annual salary £40,000 £50,000 £55,000
% change year-on-year -20.00% -9.09% +12.24%

1st Line Support
Job Vacancy Trend in Poole

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Poole.

1st Line Support job vacancy trend in Poole

1st Line Support
Salary Trend in Poole

Salary distribution trend for 1st Line Support job vacancies in Poole.

Salary distribution trend for 1st Line Support job vacancies in Poole

1st Line Support Skill Set
Top 9 Co-Occurring Skills & Capabilities in Poole

For the 6 months to 4 December 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Poole region featuring 1st Line Support in the job title.

1 2 (100.00%) Infrastructure Maintenance
1 2 (100.00%) LAN
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) OneDrive
1 2 (100.00%) SharePoint
1 2 (100.00%) Wi-Fi
1 2 (100.00%) Windows

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Poole by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Microsoft 365
1 2 (100.00%) OneDrive
Communications & Networking
1 2 (100.00%) LAN
1 2 (100.00%) Wi-Fi
General
1 2 (100.00%) Manufacturing
Miscellaneous
1 2 (100.00%) Self-Motivation
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Infrastructure Maintenance
Vendors
1 2 (100.00%) Microsoft