1st Line Support Jobs in Dorset

First Line Support
South West > Dorset

The median First Line Support salary in Dorset is £23,154 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 84 81 84
Rank change year-on-year -3 +3 -1
Permanent jobs requiring a 1st Line Support 12 3 9
As % of all permanent jobs advertised in Dorset 1.14% 0.41% 1.20%
As % of the Job Titles category 1.20% 0.48% 1.23%
Number of salaries quoted 12 3 9
10th Percentile - £22,100 -
25th Percentile £22,731 £22,250 £19,500
Median annual salary (50th Percentile) £23,154 £23,000 £21,000
Median % change year-on-year +0.67% +9.52% -8.70%
75th Percentile £24,000 £23,500 £22,500
90th Percentile - - £31,050
South West median annual salary £23,500 £25,000 £25,000
% change year-on-year -6.00% - +11.11%

All Permanent IT Job Vacancies
Dorset

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Dorset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Dorset with a recognized job title 1,004 619 731
% of permanent jobs with a recognized job title 95.26% 84.68% 97.86%
Number of salaries quoted 642 390 591
10th Percentile £27,000 £31,250 £28,000
25th Percentile £36,250 £38,813 £36,250
Median annual salary (50th Percentile) £50,000 £47,500 £49,000
Median % change year-on-year +5.26% -3.06% +8.89%
75th Percentile £60,000 £58,750 £62,250
90th Percentile £65,000 £71,375 £73,750
South West median annual salary £50,000 £51,500 £50,000
% change year-on-year -2.91% +3.00% +11.11%

1st Line Support
Job Vacancy Trend in Dorset

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Dorset.

Job vacancy trend for 1st Line Support in Dorset

1st Line Support
Salary Trend in Dorset

3-month moving average salary quoted in jobs citing 1st Line Support in Dorset.

Salary trend for 1st Line Support in Dorset

1st Line Support
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Dorset region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Wimborne - 10 £23,154 - 1
Bournemouth - 1 £20,500 -
1st Line Support
South West

1st Line Support Skill Set
Top 8 Co-occurring Skills and Capabilities in Dorset

For the 6 months to 19 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dorset region featuring 1st Line Support in the job title.

1 7 (58.33%) Customer Service
2 6 (50.00%) Telecoms
2 6 (50.00%) Billing
2 6 (50.00%) Time Management
3 1 (8.33%) Case Management
3 1 (8.33%) Problem-Solving
3 1 (8.33%) Critical Thinking
3 1 (8.33%) Social Skills

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 6 (50.00%) Billing
1 6 (50.00%) Telecoms
2 1 (8.33%) Social Skills
Processes & Methodologies
1 7 (58.33%) Customer Service
2 6 (50.00%) Time Management
3 1 (8.33%) Case Management
3 1 (8.33%) Critical Thinking
3 1 (8.33%) Problem-Solving