Customer Experience Job Trends in Preston

Customer Experience (CX)
Lancashire > Preston

The table below provides summary statistics and salary benchmarking for jobs advertised in Preston requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 17 July 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Jul 2026
Same period 2025 Same period 2024
Rank 37 - 33
Rank change year-on-year - - -
Permanent jobs citing Customer Experience 1 0 1
As % of all permanent jobs in Preston 0.29% - 0.49%
As % of the Processes & Methodologies category 0.51% - 0.51%
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
Lancashire median annual salary £37,440 £36,857 £36,131
% change year-on-year +1.58% +2.01% -27.37%

All Process & Methodology Skills
Preston

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Preston.

Permanent vacancies with a requirement for process or methodology skills 196 49 196
As % of all permanent jobs advertised in Preston 56.98% 77.78% 95.15%
Number of salaries quoted 126 37 156
10th Percentile £32,373 £47,110 £25,000
25th Percentile £40,000 £48,869 £32,375
Median annual salary (50th Percentile) £50,000 £51,763 £49,000
Median % change year-on-year -3.41% +5.64% +11.31%
75th Percentile £67,500 £60,000 £57,625
90th Percentile £75,000 £82,000 £63,750
Lancashire median annual salary £45,497 £50,000 £49,000
% change year-on-year -9.01% +2.04% -1.50%

Customer Experience
Job Vacancy Trend in Preston

Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Preston.

Customer Experience job vacancy trend in Preston

Customer Experience
Salary Trend in Preston

Salary distribution trend for jobs in Preston citing Customer Experience.

Salary distribution trend for jobs in Preston citing Customer Experience

Customer Experience
Co-Occurring Skills & Capabilities in Preston by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) IT Director
Processes & Methodologies
1 1 (100.00%) Budget Management
1 1 (100.00%) Collaborative Culture
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Service
1 1 (100.00%) Customer-Centricity
1 1 (100.00%) Data Transformation
1 1 (100.00%) Decision-Making
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Roadmaps
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
1 1 (100.00%) Stakeholder Engagement
1 1 (100.00%) Strategic Planning
Qualifications
1 1 (100.00%) DBS Check