Period
to 18 November 2017

The median annual salary for a 1st Line Support Analyst was £21,000 in advertised job vacancies in Reading during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
Berkshire > Reading
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 144 190 207
Rank change year-on-year +46 +17 -2
Permanent jobs requiring a 1st Line Support Analyst 7 5 9
As % of all permanent IT jobs advertised in Reading 0.30% 0.14% 0.19%
As % of the Job Titles category 0.31% 0.15% 0.20%
Number of salaries quoted 6 3 9
Reading median annual salary £21,000 £21,500 £22,000
Median salary % change year-on-year -2.33% -2.27% -
10th Percentile £18,750 £18,750 £18,500
90th Percentile £23,375 £24,050 £23,150
Berkshire median annual salary £21,000 £22,500 £21,000
% change year-on-year -6.67% +7.14% -4.55%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Reading
Permanent vacancies in Reading with a recognized job title 2243 3346 4438
% of permanent IT jobs with a recognized job title 95.94% 96.09% 95.89%
Number of salaries quoted 1840 2508 3532
Reading median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% -5.26%
10th Percentile £25,000 £27,500 £26,500
90th Percentile £75,000 £72,000 £68,750
Berkshire median annual salary £47,500 £50,000 £48,500
% change year-on-year -5.00% +3.09% +7.78%

1st Line Support Analyst
Job Vacancy Trend in Reading

Job postings that featured 1st Line Support Analyst in the job title as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for 1st Line Support Analyst in Reading

1st Line Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Reading.

Salary trend for 1st Line Support Analyst in Reading

1st Line Support Analyst Skill Set
Top 15 Co-occurring IT Skills in Reading

For the 6 months to 18 November 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 1st Line Support Analyst in the job title.

1 6 (85.71%) Windows
1 6 (85.71%) Active Directory
2 4 (57.14%) A+ Certification
3 2 (28.57%) SC Cleared
3 2 (28.57%) DV Cleared
3 2 (28.57%) Security Cleared
3 2 (28.57%) Windows 7
3 2 (28.57%) HP
3 2 (28.57%) Microsoft Certification
3 2 (28.57%) ITIL
3 2 (28.57%) MCP
3 2 (28.57%) MCSE
3 2 (28.57%) MS Visio
3 2 (28.57%) SLA
3 2 (28.57%) Microsoft

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (28.57%) MS Visio
Operating Systems
1 6 (85.71%) Windows
2 2 (28.57%) Windows 7
Processes & Methodologies
1 2 (28.57%) ITIL
Qualifications
1 4 (57.14%) A+ Certification
2 2 (28.57%) DV Cleared
2 2 (28.57%) MCP
2 2 (28.57%) MCSE
2 2 (28.57%) Microsoft Certification
2 2 (28.57%) SC Cleared
2 2 (28.57%) Security Cleared
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 6 (85.71%) Active Directory
Vendors
1 2 (28.57%) HP
1 2 (28.57%) Microsoft