Customer Experience Jobs in Reading

Customer Experience (CX)
Berkshire > Reading

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 59 63 56
Rank change year-on-year +4 -7 +1
Permanent jobs citing Customer Experience 65 77 78
As % of all permanent jobs advertised in Reading 3.80% 4.76% 4.48%
As % of the Processes & Methodologies category 4.30% 4.91% 4.84%
Number of salaries quoted 25 32 39
10th Percentile - £29,000 £25,750
25th Percentile - £36,250 £26,363
Median annual salary (50th Percentile) £38,000 £41,000 £32,500
Median % change year-on-year -7.32% +26.15% -35.00%
75th Percentile £63,750 £43,750 £74,875
90th Percentile - £51,100 £90,250
Berkshire median annual salary £38,000 £41,000 £55,000
% change year-on-year -7.32% -25.45% -

All Process and Methodology Skills
Reading

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,510 1,569 1,611
As % of all permanent jobs advertised in Reading 88.36% 97.03% 92.48%
Number of salaries quoted 921 823 927
10th Percentile £30,000 £31,250 £31,250
25th Percentile £39,380 £41,250 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -
75th Percentile £70,000 £77,500 £75,000
90th Percentile £81,250 £92,500 £82,500
Berkshire median annual salary £54,000 £58,500 £57,500
% change year-on-year -7.69% +1.74% +4.55%

Customer Experience
Job Vacancy Trend in Reading

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Customer Experience in Reading

Customer Experience
Salary Trend in Reading

3-month moving average salary quoted in jobs citing Customer Experience in Reading.

Salary trend for Customer Experience in Reading

Customer Experience
Salary Histogram in Reading

Salary distribution for jobs citing Customer Experience in Reading over the 6 months to 27 April 2024.

Salary histogram for Customer Experience in Reading

Customer Experience
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.08%) Confluence
Applications
1 4 (6.15%) Sketch
2 1 (1.54%) AutoCAD
2 1 (1.54%) Microsoft Excel
2 1 (1.54%) Microsoft PowerPoint
Business Applications
1 4 (6.15%) Oracle Applications
Cloud Services
1 10 (15.38%) Power Platform
2 4 (6.15%) Figma
2 4 (6.15%) Heroku
2 4 (6.15%) Miro
2 4 (6.15%) OCI
3 2 (3.08%) PaaS
4 1 (1.54%) AWS
4 1 (1.54%) Azure
4 1 (1.54%) IaaS
4 1 (1.54%) SaaS
Communications & Networking
1 4 (6.15%) LAN
1 4 (6.15%) SD-WAN
1 4 (6.15%) WAN
1 4 (6.15%) Wireless
2 1 (1.54%) DNS
2 1 (1.54%) Firewall
Database & Business Intelligence
1 10 (15.38%) Power BI
2 1 (1.54%) Data Mining
2 1 (1.54%) Relational Database
Development Applications
1 2 (3.08%) JIRA
2 1 (1.54%) Bitbucket
2 1 (1.54%) Eclipse
2 1 (1.54%) Git
2 1 (1.54%) Gradle
2 1 (1.54%) IntelliJ
2 1 (1.54%) JUnit
General
1 20 (30.77%) Analytical Skills
1 20 (30.77%) Marketing
2 18 (27.69%) Brand Awareness
3 12 (18.46%) Finance
4 11 (16.92%) Social Skills
5 10 (15.38%) Telecoms
6 9 (13.85%) Public Sector
7 5 (7.69%) Inclusion and Diversity
7 5 (7.69%) Influencing Skills
8 2 (3.08%) Legal
8 2 (3.08%) Publishing
8 2 (3.08%) Retail
Job Titles
1 11 (16.92%) Business Development Manager
1 11 (16.92%) Business Manager
1 11 (16.92%) Development Manager
2 9 (13.85%) Customer Experience Manager
3 8 (12.31%) Senior
4 7 (10.77%) Delivery Manager
4 7 (10.77%) Designer
4 7 (10.77%) Lead
4 7 (10.77%) Service Delivery Manager
4 7 (10.77%) Service Manager
5 4 (6.15%) Head of Operations
5 4 (6.15%) Network Services Manager
5 4 (6.15%) NOC Manager
5 4 (6.15%) Oracle Architect
5 4 (6.15%) Oracle Solutions Architect
5 4 (6.15%) Senior Designer
5 4 (6.15%) Senior UI Designer
5 4 (6.15%) Senior UX Designer
5 4 (6.15%) UI Designer
5 4 (6.15%) UX Designer
Libraries, Frameworks & Software Standards
1 4 (6.15%) HTML
2 1 (1.54%) .NET
2 1 (1.54%) Spring
Miscellaneous
1 13 (20.00%) Product Ownership
2 1 (1.54%) Driving Licence
Operating Systems
1 2 (3.08%) Windows
2 1 (1.54%) Linux
2 1 (1.54%) Mac OS
Processes & Methodologies
1 22 (33.85%) Agile
1 22 (33.85%) Prototyping
2 19 (29.23%) Marketing Strategy
3 18 (27.69%) B2B
3 18 (27.69%) Customer Journey Map
3 18 (27.69%) Journey Map
3 18 (27.69%) Problem-Solving
4 17 (26.15%) CRM
4 17 (26.15%) Digital Marketing
5 16 (24.62%) Cost Reduction
5 16 (24.62%) Email Marketing
5 16 (24.62%) Order to Cash
5 16 (24.62%) Stakeholder Management
6 15 (23.08%) Business Development
7 14 (21.54%) Continuous Improvement
8 12 (18.46%) Backlog Prioritisation
9 11 (16.92%) Client Onboarding
9 11 (16.92%) Customer-Centricity
9 11 (16.92%) Service Delivery
10 10 (15.38%) Project Management
Programming Languages
1 9 (13.85%) C
2 2 (3.08%) Java
3 1 (1.54%) C#
Qualifications
1 13 (20.00%) Security Cleared
2 12 (18.46%) Degree
3 9 (13.85%) SC Cleared
4 1 (1.54%) Azure Certification
4 1 (1.54%) Chartered Engineer
Quality Assurance & Compliance
1 9 (13.85%) Accessibility
2 7 (10.77%) SLA
3 4 (6.15%) WCAG
System Software
1 1 (1.54%) Docker
1 1 (1.54%) Virtual Machines
Systems Management
1 1 (1.54%) Kubernetes
Vendors
1 11 (16.92%) Salesforce
2 5 (7.69%) BT
2 5 (7.69%) Oracle
3 1 (1.54%) Atlassian
3 1 (1.54%) Microsoft