The median annual salary for a Help Desk Analyst was £24,500 in advertised job vacancies in Reading during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
Berkshire / Reading
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 104 - 146
Rank change year-on-year - 0  
Permanent jobs requiring a Help Desk Analyst 2 0 5
As % of all permanent IT jobs advertised in Reading 0.16% - 0.21%
As % of the Job Titles category 0.17% - 0.22%
Number of salaries quoted 2 0 2
Median salary £24,500 - £19,750
90% offered a salary of more than £22,100 - £19,550
10% offered a salary of more than £26,900 - £19,950
UK excluding London median salary £21,000 £21,000 £21,750
% change year-on-year - -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Reading
Permanent job vacancies with a job title containing a recognized job role 1212 1836 2305
As % of all permanent IT job vacancies advertised in Reading 97.35% 93.87% 94.93%
Number of salaries quoted 937 1487 1577
Median salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.55%  
90% offered a salary of more than £25,500 £30,000 £25,000
10% offered a salary of more than £67,500 £70,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Analyst
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in Reading

Help Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Reading.

Salary trend for Help Desk Analyst in Reading

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 28 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Help Desk Analyst in the job title.

1 6 (100.00%) Windows
2 5 (83.33%) Windows Server
3 4 (66.67%) Microsoft
3 4 (66.67%) MS Office
4 3 (50.00%) SLA
4 3 (50.00%) Office 365
5 2 (33.33%) Windows 8
5 2 (33.33%) Windows Server 2012
5 2 (33.33%) Relational Database
5 2 (33.33%) ITIL
5 2 (33.33%) SQL
5 2 (33.33%) SQL Server
5 2 (33.33%) MS Excel
5 2 (33.33%) SharePoint
5 2 (33.33%) MS Visio
5 2 (33.33%) Process Improvement
5 2 (33.33%) Root Cause Analysis
5 2 (33.33%) Problem Management
5 2 (33.33%) Windows Server 2008
5 2 (33.33%) Windows 7
5 2 (33.33%) Internet
6 1 (16.67%) Firewall
6 1 (16.67%) Mitel
6 1 (16.67%) Fortinet
6 1 (16.67%) Skype for Business
6 1 (16.67%) Cisco
6 1 (16.67%) HP
6 1 (16.67%) Dell
6 1 (16.67%) Avaya
6 1 (16.67%) Skype

Help Desk Analyst Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) SharePoint
2 1 (16.67%) Skype for Business
Applications
1 4 (66.67%) MS Office
2 2 (33.33%) MS Excel
2 2 (33.33%) MS Visio
Cloud Services
1 3 (50.00%) Office 365
Communications & Networking
1 2 (33.33%) Internet
2 1 (16.67%) Cisco Nexus
2 1 (16.67%) Firewall
2 1 (16.67%) Skype
Database & Business Intelligence
1 2 (33.33%) Relational Database
1 2 (33.33%) SQL Server
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows Server
3 2 (33.33%) Windows 7
3 2 (33.33%) Windows 8
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) Windows Server 2012
Processes & Methodologies
1 2 (33.33%) ITIL
1 2 (33.33%) Problem Management
1 2 (33.33%) Process Improvement
1 2 (33.33%) Root Cause Analysis
2 1 (16.67%) Escalation Management
Programming Languages
1 2 (33.33%) SQL
Quality Assurance & Compliance
1 3 (50.00%) SLA
Vendors
1 4 (66.67%) Microsoft
2 1 (16.67%) Avaya
2 1 (16.67%) Cisco
2 1 (16.67%) Dell
2 1 (16.67%) Fortinet
2 1 (16.67%) HP
2 1 (16.67%) Mitel