1st Line Support Job Trends in Runcorn
First Line Support
Cheshire > Runcorn
The median First Line Support salary in Runcorn is £45,000 per year, according to job vacancies posted during the 6 months leading to 3 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 3 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 9 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent 1st Line Support jobs | 8 | 0 | 0 |
| As % of all permanent jobs in Runcorn | 6.84% | - | - |
| As % of the Job Titles category | 8.00% | - | - |
| Number of salaries quoted | 7 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £33,750 | - | - |
| Median annual salary (50th Percentile) | £45,000 | - | - |
| 75th Percentile | - | - | - |
| 90th Percentile | - | - | - |
| Cheshire median annual salary | £27,000 | - | £23,000 |
| % change year-on-year | - | - | -2.13% |
All Permanent IT Job Roles
Runcorn
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Runcorn matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 3 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Runcorn matching a recognised job title | 100 | 24 | 18 |
| % of permanent job adverts matching a recognised job title | 85.47% | 66.67% | 81.82% |
| Number of salaries quoted | 79 | 7 | 2 |
| 10th Percentile | £30,000 | £28,035 | £32,000 |
| 25th Percentile | £36,250 | £30,000 | £35,000 |
| Median annual salary (50th Percentile) | £45,000 | £50,000 | £42,500 |
| Median % change year-on-year | -10.00% | +17.65% | +13.33% |
| 75th Percentile | £60,000 | - | £52,500 |
| 90th Percentile | £65,000 | - | £57,000 |
| Cheshire median annual salary | £50,000 | £43,000 | £45,548 |
| % change year-on-year | +16.28% | -5.59% | -5.68% |
1st Line Support Job Vacancy Trend in Runcorn
Historical trend showing the proportion of permanent 1st Line Support job postings relative to all permanent IT jobs advertised in Runcorn.
1st Line Support Salary Trend in Runcorn
Salary distribution trend for 1st Line Support job vacancies in Runcorn.
1st Line Support Skill Set Top 14 Co-Occurring Skills & Capabilities in Runcorn
For the 6 months to 3 November 2026, 1st Line Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent 1st Line Support job ads across the Runcorn region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | CRM | 87.5% | 7 |
| 1 | Salesforce | 87.5% | 7 |
| 3 | QA | 50.0% | 4 |
| 4 | Problem-Solving | 37.5% | 3 |
| 4 | ServiceNow | 37.5% | 3 |
| 4 | User Acceptance Testing | 37.5% | 3 |
| 4 | Workflow | 37.5% | 3 |
| 8 | ITIL | 12.5% | 1 |
| 8 | Mathematics | 12.5% | 1 |
| 8 | Microsoft | 12.5% | 1 |
| 8 | Microsoft 365 | 12.5% | 1 |
| 8 | Service Management | 12.5% | 1 |
| 8 | SLA | 12.5% | 1 |
| 8 | Windows | 12.5% | 1 |
1st Line Support Skill Set Co-Occurring Skills & Capabilities in Runcorn by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | 1st Line Support Analyst | 87.5% | 7 |
| 1 | Salesforce Analyst | 87.5% | 7 |
| 1 | Salesforce Support | 87.5% | 7 |
| 4 | IT Support | 12.5% | 1 |