The median annual salary for a 1st Line Support was £20,250 in advertised job vacancies in Cheshire during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
North West / Cheshire
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 86 89 103
Rank change year-on-year +3 +14  
Permanent jobs requiring a 1st Line Support 10 13 22
As % of all permanent IT jobs advertised in Cheshire 0.93% 0.98% 1.25%
As % of the Job Titles category 0.96% 1.03% 1.29%
Number of salaries quoted 6 13 22
Median salary £20,250 £20,500 £19,000
Median salary % change year-on-year -1.21% +7.89%  
90% offered a salary of more than £18,750 £15,500 £18,100
10% offered a salary of more than £22,000 £27,800 £25,750
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cheshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cheshire
Permanent job vacancies with a job title containing a recognized job role 1046 1265 1705
As % of all permanent IT job vacancies advertised in Cheshire 97.12% 95.76% 96.93%
Number of salaries quoted 856 1076 1304
Median salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.66% -6.25%  
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support
Job Vacancy Trend in Cheshire

The job posting trend of jobs advertised in Cheshire that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Cheshire

1st Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Cheshire.

Salary trend for 1st Line Support in Cheshire

1st Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Cheshire region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +12 4 £20,375 +1.87%
Knutsford - 3 - -
Runcorn +2 1 - - 1
Wilmslow -8 1 £19,000 -7.31%
Macclesfield - 1 £21,500 -
1st Line Support
North West

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Cheshire

For the 6 months to 28 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring 1st Line Support in the job title.

1 19 (70.37%) Microsoft
2 17 (62.96%) Active Directory
3 16 (59.26%) Windows
3 16 (59.26%) iPad
4 15 (55.56%) MS Office
5 14 (51.85%) Windows 7
6 11 (40.74%) MS Excel
7 10 (37.04%) SLA
7 10 (37.04%) Web Development
8 8 (29.63%) Office 365
8 8 (29.63%) Windows 8
9 7 (25.93%) Windows Server 2012
9 7 (25.93%) VPN
10 6 (22.22%) VoIP
10 6 (22.22%) iPhone
10 6 (22.22%) Windows Server 2008
10 6 (22.22%) Hyper-V
10 6 (22.22%) Citrix
10 6 (22.22%) Skype
11 5 (18.52%) Spiceworks
11 5 (18.52%) MCP
12 4 (14.81%) Service Management
13 3 (11.11%) Windows Server
14 2 (7.41%) Finance
14 2 (7.41%) Skype for Business
14 2 (7.41%) Microsoft Certification
14 2 (7.41%) SharePoint
15 1 (3.70%) Windows XP
15 1 (3.70%) Broadband
15 1 (3.70%) LAN

1st Line Support Skill Set
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.41%) SharePoint
1 2 (7.41%) Skype for Business
Applications
1 15 (55.56%) MS Office
2 11 (40.74%) MS Excel
Business Applications
1 1 (3.70%) NetSuite
Cloud Services
1 8 (29.63%) Office 365
Communications & Networking
1 7 (25.93%) VPN
2 6 (22.22%) Skype
2 6 (22.22%) VoIP
3 1 (3.70%) Broadband
3 1 (3.70%) DHCP
3 1 (3.70%) DNS
3 1 (3.70%) LAN
3 1 (3.70%) WAN
General
1 2 (7.41%) Finance
2 1 (3.70%) Pharmaceutical
Miscellaneous
1 16 (59.26%) iPad
2 6 (22.22%) iPhone
3 1 (3.70%) EPoS
Operating Systems
1 16 (59.26%) Windows
2 14 (51.85%) Windows 7
3 8 (29.63%) Windows 8
4 7 (25.93%) Windows Server 2012
5 6 (22.22%) Windows Server 2008
6 3 (11.11%) Windows Server
7 1 (3.70%) Mac OS X
7 1 (3.70%) Windows XP
Processes & Methodologies
1 10 (37.04%) Web Development
2 4 (14.81%) Service Management
3 1 (3.70%) ITIL
3 1 (3.70%) ITSM
3 1 (3.70%) Service Delivery
3 1 (3.70%) Software Engineering
Qualifications
1 5 (18.52%) MCP
2 2 (7.41%) Microsoft Certification
Quality Assurance & Compliance
1 10 (37.04%) SLA
System Software
1 17 (62.96%) Active Directory
2 6 (22.22%) Hyper-V
3 1 (3.70%) Terminal Services
Vendors
1 19 (70.37%) Microsoft
2 6 (22.22%) Citrix
3 5 (18.52%) Spiceworks
4 1 (3.70%) Apple
4 1 (3.70%) Dell
4 1 (3.70%) HP
4 1 (3.70%) Samsung
Runcorn, Cheshire
Networx
Salary: £Competitive Salary
Posted: 11 days ago