Period
to 20 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Salford with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 20 October 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Manchester > Salford
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 28 19 -
Rank change year-on-year -9 - -
Permanent jobs citing ITSM 7 5 0
As % of all permanent IT jobs advertised in Salford 3.57% 3.68% -
As % of the Processes & Methodologies category 3.66% 4.72% -
Number of salaries quoted 7 5 0
Salford median annual salary £24,000 £37,500 -
Median salary % change year-on-year -36.00% - -
Manchester median annual salary £47,500 £34,280 £44,000
% change year-on-year +38.57% -22.09% +8.64%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Salford with a requirement for process or methodology skills.

All Process and Methodology Skills
Salford
Permanent vacancies with a requirement for process or methodology skills 191 106 64
As % of all permanent IT jobs advertised in Salford 97.45% 77.94% 88.89%
Number of salaries quoted 132 85 58
Salford median annual salary £42,500 £40,000 £38,750
Median salary % change year-on-year +6.25% +3.23% +3.33%
10th Percentile £22,500 £25,000 £28,350
90th Percentile £56,250 £61,050 £50,000
Manchester median annual salary £45,000 £43,000 £42,500
% change year-on-year +4.65% +1.18% +6.25%

ITSM
Job Vacancy Trend in Salford

Job postings citing ITSM as a percentage of all IT jobs advertised in Salford.

Job vacancy trend for ITSM in Salford

ITSM
Salary Trend in Salford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Salford.

Salary trend for ITSM in Salford

For the 6 months to 20 October 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Salford region with a requirement for ITSM.

1 7 (100.00%) SQL Server
1 7 (100.00%) ITIL
1 7 (100.00%) HNC
1 7 (100.00%) Windows
1 7 (100.00%) CRM
1 7 (100.00%) SharePoint
1 7 (100.00%) MS Exchange
1 7 (100.00%) TCP/IP
1 7 (100.00%) SLA
1 7 (100.00%) Microsoft
1 7 (100.00%) Microsoft Certification
1 7 (100.00%) SQL
1 7 (100.00%) Service Management
1 7 (100.00%) Change Management
1 7 (100.00%) Firewall
1 7 (100.00%) Retail
1 7 (100.00%) Dynamics CRM
1 7 (100.00%) Incident Management
1 7 (100.00%) SharePoint Server
1 7 (100.00%) Problem Management
1 7 (100.00%) Exchange Server 2007
1 7 (100.00%) SCCM
1 7 (100.00%) SCVMM
1 7 (100.00%) Windows Server 2008
1 7 (100.00%) SQL Server 2008
1 7 (100.00%) Skype for Business
1 7 (100.00%) ITIL V3
1 7 (100.00%) Office 365
1 7 (100.00%) IaaS
1 7 (100.00%) Relational Database

ITSM
Co-occurring IT Skills in Salford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (100.00%) Exchange Server 2007
1 7 (100.00%) MS Exchange
1 7 (100.00%) SharePoint
1 7 (100.00%) SharePoint Server
1 7 (100.00%) Skype for Business
Business Applications
1 7 (100.00%) Dynamics CRM
Cloud Services
1 7 (100.00%) IaaS
1 7 (100.00%) Microsoft Azure
1 7 (100.00%) Office 365
Communications & Networking
1 7 (100.00%) Firewall
1 7 (100.00%) Skype
1 7 (100.00%) TCP/IP
Database & Business Intelligence
1 7 (100.00%) Relational Database
1 7 (100.00%) SQL Server
1 7 (100.00%) SQL Server 2008
General
1 7 (100.00%) Retail
Job Titles
1 4 (57.14%) IT Support
2 3 (42.86%) Analyst
2 3 (42.86%) Service Analyst
2 3 (42.86%) Service Desk Analyst
3 2 (28.57%) 2nd Line Engineer
3 2 (28.57%) 2nd Line Service Desk Analyst
3 2 (28.57%) 2nd Line Support
3 2 (28.57%) 2nd Line Support Analyst
3 2 (28.57%) 2nd Line Support Engineer
3 2 (28.57%) Cloud Engineer
3 2 (28.57%) Service Desk Engineer
3 2 (28.57%) Service Desk Support
3 2 (28.57%) Service Desk Support Analyst
3 2 (28.57%) Support Engineer
4 1 (14.29%) IT Analyst
4 1 (14.29%) IT Operations Analyst
4 1 (14.29%) Operations Analyst
Libraries, Frameworks & Software Standards
1 1 (14.29%) .NET
Operating Systems
1 7 (100.00%) Windows
1 7 (100.00%) Windows Server 2008
Processes & Methodologies
1 7 (100.00%) Change Management
1 7 (100.00%) CRM
1 7 (100.00%) Incident Management
1 7 (100.00%) ITIL
1 7 (100.00%) ITIL V3
1 7 (100.00%) Line Management
1 7 (100.00%) Problem Management
1 7 (100.00%) Service Management
Programming Languages
1 7 (100.00%) SQL
Qualifications
1 7 (100.00%) HNC
1 7 (100.00%) Microsoft Certification
Quality Assurance & Compliance
1 7 (100.00%) SLA
System Software
1 7 (100.00%) Virtual Machines
Systems Management
1 7 (100.00%) SCCM
1 7 (100.00%) SCVMM
Vendors
1 7 (100.00%) Microsoft