The median annual salary for a 2nd Line Support Analyst was £27,500 in advertised job vacancies in Scotland during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Second Line Support Analyst
UK / Scotland
Rank 129 161 155
Rank change year-on-year +32 -6  
Permanent jobs requiring a 2nd Line Support Analyst 3 3 5
As % of all permanent IT jobs advertised in Scotland 0.13% 0.10% 0.16%
As % of the Job Titles category 0.14% 0.11% 0.17%
Number of salaries quoted 3 2 4
Median salary £27,500 £30,750 £30,000
Median salary % change year-on-year -10.56% +2.50%  
UK excluding London median salary £25,000 £26,500 £24,250
% change year-on-year -5.66% +9.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Scotland
Permanent job vacancies with a job title containing a recognized job role 2209 2782 2954
As % of all permanent IT job vacancies advertised in Scotland 95.96% 94.82% 95.85%
Number of salaries quoted 1364 1809 1832
Median salary £42,500 £45,000 £42,500
Median salary % change year-on-year -5.55% +5.88%  
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in Scotland

2nd Line Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Scotland.

Salary trend for 2nd Line Support Analyst in Scotland

2nd Line Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Scotland region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +7 3 £27,500 -10.56%
2nd Line Support Analyst
UK

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 26 March 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 2nd Line Support Analyst in the job title.

1 11 (84.62%) Windows Server 2008
1 11 (84.62%) Windows
1 11 (84.62%) Active Directory
1 11 (84.62%) Windows Server
2 8 (61.54%) Microsoft
2 8 (61.54%) VPN
2 8 (61.54%) SCCM
3 7 (53.85%) Windows 7
3 7 (53.85%) Windows Server 2012
3 7 (53.85%) MS Office
4 5 (38.46%) MS Exchange
4 5 (38.46%) LAN
5 4 (30.77%) Windows XP
5 4 (30.77%) Thin Client
5 4 (30.77%) Terminal Services
5 4 (30.77%) Windows Server 2003
5 4 (30.77%) DameWare
5 4 (30.77%) Skype
5 4 (30.77%) Fat Client
5 4 (30.77%) Exchange Server 2010
6 3 (23.08%) Compliance Management
6 3 (23.08%) Fishtalk
6 3 (23.08%) Q-Pulse
6 3 (23.08%) VMware Infrastructure
6 3 (23.08%) Android
6 3 (23.08%) iPhone
6 3 (23.08%) Asset Management
6 3 (23.08%) Dynamics AX
6 3 (23.08%) Windows Mobile
6 3 (23.08%) Computer Science

2nd Line Support Analyst Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) MS Exchange
2 4 (30.77%) Exchange Server 2010
Applications
1 7 (53.85%) MS Office
2 3 (23.08%) MS Excel
Business Applications
1 3 (23.08%) Dynamics AX
1 3 (23.08%) Fishtalk
1 3 (23.08%) Q-Pulse
Communications & Networking
1 8 (61.54%) VPN
2 5 (38.46%) LAN
3 4 (30.77%) Skype
4 3 (23.08%) DHCP
4 3 (23.08%) DNS
4 3 (23.08%) TCP/IP
5 2 (15.38%) WAN
6 1 (7.69%) Firewall
Database & Business Intelligence
1 3 (23.08%) SQL Server
Miscellaneous
1 4 (30.77%) Fat Client
1 4 (30.77%) Thin Client
2 3 (23.08%) Computer Science
2 3 (23.08%) iPhone
3 1 (7.69%) Management Information System
Operating Systems
1 11 (84.62%) Windows
1 11 (84.62%) Windows Server
1 11 (84.62%) Windows Server 2008
2 7 (53.85%) Windows 7
2 7 (53.85%) Windows Server 2012
3 4 (30.77%) Windows Server 2003
3 4 (30.77%) Windows XP
4 3 (23.08%) Android
4 3 (23.08%) Windows 10
4 3 (23.08%) Windows Mobile
Processes & Methodologies
1 3 (23.08%) Asset Management
1 3 (23.08%) Compliance Management
2 1 (7.69%) Change Management
2 1 (7.69%) ITIL
2 1 (7.69%) Multi-Factor Authentication
Qualifications
1 1 (7.69%) MCSA
1 1 (7.69%) Microsoft Certification
1 1 (7.69%) SC Cleared
1 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 2 (15.38%) Disclosure Scotland
2 1 (7.69%) SLA
System Software
1 11 (84.62%) Active Directory
2 4 (30.77%) Terminal Services
3 3 (23.08%) VMware Infrastructure
Systems Management
1 8 (61.54%) SCCM
2 4 (30.77%) DameWare
Vendors
1 8 (61.54%) Microsoft
2 3 (23.08%) VMware