Second Line Support Analyst
UK
The median Second Line Support Analyst salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 9 December 2023.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 9 Dec 2023 |
Same period 2022 | Same period 2021 | |
|---|---|---|---|
| Rank | 589 | 869 | 832 |
| Rank change year-on-year | +280 | -37 | -185 |
| Permanent jobs requiring a 2nd Line Support Analyst | 140 | 210 | 239 |
| As % of all permanent jobs advertised in the UK | 0.27% | 0.17% | 0.19% |
| As % of the Job Titles category | 0.28% | 0.18% | 0.20% |
| Number of salaries quoted | 132 | 186 | 217 |
| 10th Percentile | £25,500 | £23,750 | £24,000 |
| 25th Percentile | £27,000 | £27,500 | £25,875 |
| Median annual salary (50th Percentile) | £32,500 | £31,500 | £31,000 |
| Median % change year-on-year | +3.17% | +1.61% | +6.90% |
| 75th Percentile | £39,625 | £38,750 | £35,000 |
| 90th Percentile | £45,000 | £47,625 | £38,750 |
| UK excluding London median annual salary | £30,000 | £30,000 | £28,000 |
| % change year-on-year | - | +7.14% | - |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 49,748 | 116,938 | 121,615 |
| % of permanent jobs with a recognized job title | 95.41% | 95.42% | 95.23% |
| Number of salaries quoted | 36,451 | 73,675 | 84,434 |
| 10th Percentile | £31,250 | £32,750 | £32,250 |
| 25th Percentile | £42,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £60,000 | £60,000 | £57,500 |
| Median % change year-on-year | - | +4.35% | +4.55% |
| 75th Percentile | £80,000 | £81,250 | £77,500 |
| 90th Percentile | £97,500 | £98,750 | £95,000 |
| UK excluding London median annual salary | £52,500 | £52,500 | £50,000 |
| % change year-on-year | - | +5.00% | +5.26% |
2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
2nd Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Analyst.
2nd Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 2nd Line Support Analyst over the 6 months to 9 December 2023.
2nd Line Support Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the UK over the 6 months to 9 December 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +285 | 132 | £32,500 | +3.17% | 23 |
| UK excluding London | +183 | 76 | £30,000 | - | 16 |
| London | +259 | 64 | £37,400 | -0.27% | 7 |
| Work from Home | +228 | 55 | £35,000 | +11.11% | 7 |
| South East | +130 | 27 | £29,500 | -4.84% | 7 |
| North of England | +141 | 17 | £32,000 | +8.47% | 5 |
| Midlands | +124 | 14 | £27,000 | -6.90% | 2 |
| West Midlands | +135 | 13 | £27,000 | -3.57% | |
| North West | +129 | 10 | £32,000 | +13.27% | 4 |
| Scotland | +34 | 8 | £37,500 | -18.48% | 1 |
| Yorkshire | +97 | 7 | £34,000 | +8.80% | 1 |
| South West | +76 | 6 | £31,000 | +29.17% | 1 |
| East of England | +104 | 4 | £34,250 | +5.38% | 1 |
| East Midlands | +42 | 1 | £21,500 | -28.33% | 2 |
2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 9 December 2023, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Analyst in the job title.
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2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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