Second Line Support Analyst
UK
The median Second Line Support Analyst salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 16 January 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 16 Jan 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 693 | 600 | 826 |
| Rank change year-on-year | -93 | +226 | +12 |
| Permanent jobs requiring a 2nd Line Support Analyst | 72 | 141 | 183 |
| As % of all permanent jobs advertised in the UK | 0.11% | 0.24% | 0.17% |
| As % of the Job Titles category | 0.12% | 0.25% | 0.18% |
| Number of salaries quoted | 49 | 131 | 163 |
| 10th Percentile | £26,450 | £25,500 | £25,500 |
| 25th Percentile | £31,250 | £28,000 | £28,500 |
| Median annual salary (50th Percentile) | £35,000 | £34,000 | £32,000 |
| Median % change year-on-year | +2.94% | +6.25% | +6.67% |
| 75th Percentile | £40,500 | £40,895 | £40,000 |
| 90th Percentile | £45,000 | £45,000 | £47,400 |
| UK excluding London median annual salary | £32,500 | £30,000 | £30,250 |
| % change year-on-year | +8.33% | -0.83% | +10.00% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 60,520 | 56,220 | 102,135 |
| % of permanent jobs with a recognized job title | 92.94% | 95.42% | 95.25% |
| Number of salaries quoted | 27,988 | 41,178 | 66,345 |
| 10th Percentile | £35,000 | £30,000 | £33,036 |
| 25th Percentile | £45,000 | £41,250 | £45,000 |
| Median annual salary (50th Percentile) | £58,033 | £57,500 | £60,000 |
| Median % change year-on-year | +0.93% | -4.17% | +1.00% |
| 75th Percentile | £77,500 | £77,500 | £82,500 |
| 90th Percentile | £96,250 | £95,063 | £100,000 |
| UK excluding London median annual salary | £53,000 | £50,000 | £52,772 |
| % change year-on-year | +6.00% | -5.25% | +5.54% |
2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
2nd Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Analyst.
2nd Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 2nd Line Support Analyst over the 6 months to 16 January 2025.
2nd Line Support Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the UK over the 6 months to 16 January 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -92 | 69 | £35,000 | +6.87% | 4 |
| UK excluding London | -75 | 36 | £32,500 | +8.33% | 2 |
| London | -15 | 35 | £36,000 | -7.10% | 2 |
| Work from Home | 0 | 19 | £35,000 | - | 1 |
| North of England | -28 | 12 | £27,500 | -14.06% | 1 |
| North West | -31 | 10 | £30,000 | +0.84% | |
| South East | -43 | 10 | £32,500 | +8.33% | 1 |
| Midlands | -33 | 5 | £39,000 | +44.44% | |
| East of England | -43 | 5 | £24,000 | -27.27% | |
| East Midlands | -17 | 3 | - | - | |
| Yorkshire | +22 | 2 | £26,000 | -20.00% | 1 |
| South West | +11 | 2 | £29,500 | -4.84% | |
| Scotland | +11 | 2 | £29,000 | -27.50% | |
| West Midlands | -45 | 2 | £39,000 | +44.44% |
2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 16 January 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Analyst in the job title.
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2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: