1st Line Support Jobs in the Scottish Borders

First Line Support
Scotland > Scottish Borders

The median First Line Support salary in the Scottish Borders is £23,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 2 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 2 0 0
As % of all permanent jobs advertised in the Scottish Borders 22.22% - -
As % of the Job Titles category 22.22% - -
Number of salaries quoted 2 0 0
Median annual salary (50th Percentile) £23,000 - -
Scotland median annual salary £26,637 £26,250 £19,625
% change year-on-year +1.47% +33.76% -1.88%

All Permanent IT Job Vacancies
Scottish Borders

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Scottish Borders. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Scottish Borders with a recognized job title 9 26 3
% of permanent jobs with a recognized job title 100.00% 100.00% 100.00%
Number of salaries quoted 4 16 2
10th Percentile - £26,875 £34,125
25th Percentile £23,000 £33,116 £36,563
Median annual salary (50th Percentile) £23,500 £36,904 £46,250
Median % change year-on-year -36.32% -20.21% +40.15%
75th Percentile £24,000 £50,031 £59,063
90th Percentile - £70,000 £63,375
Scotland median annual salary £52,500 £57,000 £52,500
% change year-on-year -7.89% +8.57% +10.53%

1st Line Support Skill Set
Top 7 Co-occurring Skills and Capabilities in the Scottish Borders

For the 6 months to 5 May 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scottish Borders region featuring 1st Line Support in the job title.

1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) DNS
1 2 (100.00%) Active Directory
1 2 (100.00%) Firewall
1 2 (100.00%) Telecoms
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in the Scottish Borders by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Microsoft Exchange
Cloud Services
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) DNS
1 2 (100.00%) Firewall
General
1 2 (100.00%) Telecoms
Processes & Methodologies
1 2 (100.00%) Customer Service
System Software
1 2 (100.00%) Active Directory