The following table provides summary statistics for permanent job vacancies advertised in the Scottish Borders with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.
6 months to 4 May 2024
Same period 2023
Same period 2022
Rank
2
4
1
Rank change year-on-year
+2
-3
-
Permanent jobs citing Customer Service
2
7
1
As % of all permanent jobs advertised in the Scottish Borders
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Scottish Borders with a requirement for process or methodology skills.
Permanent vacancies with a requirement for process or methodology skills
7
26
3
As % of all permanent jobs advertised in the Scottish Borders
77.78%
100.00%
100.00%
Number of salaries quoted
2
16
2
10th Percentile
-
£26,875
£34,125
25th Percentile
-
£33,116
£36,563
Median annual salary (50th Percentile)
£23,000
£36,904
£46,250
Median % change year-on-year
-37.68%
-20.21%
+40.15%
75th Percentile
-
£50,031
£59,063
90th Percentile
-
£70,000
£63,375
Scotland median annual salary
£52,500
£57,500
£52,500
% change year-on-year
-8.70%
+9.52%
+5.00%
Customer Service Job Vacancy Trend in the Scottish Borders
Job postings citing Customer Service as a proportion of all IT jobs advertised in the Scottish Borders.
Customer Service Salary Trend in the Scottish Borders
3-month moving average salary quoted in jobs citing Customer Service in the Scottish Borders.
Customer Service Top 6 Co-occurring Skills and Capabilities in the Scottish Borders
For the 6 months to 4 May 2024, job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scottish Borders region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in the Scottish Borders by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
