First Line Support
UK > Scotland
The median First Line Support salary in Scotland is £25,000 per year, according to job vacancies posted during the 6 months leading to 15 January 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 15 Jan 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 123 | 143 | 196 |
| Rank change year-on-year | +20 | +53 | +8 |
| Permanent jobs requiring a 1st Line Support | 18 | 3 | 6 |
| As % of all permanent jobs in Scotland | 0.65% | 0.12% | 0.19% |
| As % of the Job Titles category | 0.73% | 0.12% | 0.20% |
| Number of salaries quoted | 17 | 1 | 2 |
| 10th Percentile | - | - | £22,388 |
| 25th Percentile | £24,500 | £24,500 | £22,406 |
| Median annual salary (50th Percentile) | £25,000 | £25,000 | £22,875 |
| Median % change year-on-year | - | +9.29% | -2.66% |
| 75th Percentile | £25,600 | £25,500 | £23,406 |
| 90th Percentile | - | - | £23,463 |
| UK median annual salary | £26,250 | £26,000 | £25,000 |
| % change year-on-year | +0.96% | +4.00% | - |
All Permanent IT Job Roles
Scotland
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Scotland with a recognized job title | 2,466 | 2,406 | 3,026 |
| % of permanent jobs with a recognized job title | 88.99% | 93.87% | 96.43% |
| Number of salaries quoted | 1,215 | 1,058 | 1,870 |
| 10th Percentile | £26,500 | £31,290 | £25,000 |
| 25th Percentile | £31,000 | £41,250 | £32,500 |
| Median annual salary (50th Percentile) | £45,000 | £55,000 | £50,000 |
| Median % change year-on-year | -18.18% | +10.00% | -11.50% |
| 75th Percentile | £65,000 | £70,000 | £67,500 |
| 90th Percentile | £85,000 | £89,125 | £83,750 |
| UK median annual salary | £55,000 | £60,000 | £57,500 |
| % change year-on-year | -8.33% | +4.35% | -4.17% |
1st Line Support
Job Vacancy Trend in Scotland
Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Scotland.
1st Line Support
Salary Trend in Scotland
Salary distribution trend for 1st Line Support job vacancies in Scotland.
1st Line Support
Job Locations in Scotland
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Scotland region over the 6 months to 15 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| West Lothian | - | 7 | £25,600 | - | |
| Perth and Kinross | - | 6 | £25,000 | - | |
| Edinburgh | -5 | 4 | £25,000 | - | 1 |
| Glasgow | - | 1 | - | - | |
| 1st Line Support UK |
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1st Line Support Skill Set
Top 12 Co-Occurring Skills & Capabilities in Scotland
For the 6 months to 15 January 2026, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring 1st Line Support in the job title.
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1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Scotland by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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