The median annual salary for a 2nd Line Support was £32,500 in advertised job vacancies in Slough during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Berkshire / Slough
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 40 65 50
Rank change year-on-year +25 -15  
Permanent jobs requiring a 2nd Line Support 5 2 13
As % of all permanent IT jobs advertised in Slough 1.54% 0.32% 2.28%
As % of the Job Titles category 1.59% 0.33% 2.41%
Number of salaries quoted 5 1 13
Median salary £32,500 £24,000 £37,500
Median salary % change year-on-year +35.41% -36.00%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Slough. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Slough
Permanent job vacancies with a job title containing a recognized job role 314 600 540
As % of all permanent IT job vacancies advertised in Slough 96.62% 95.69% 94.90%
Number of salaries quoted 281 515 474
Median salary £55,000 £52,500 £48,000
Median salary % change year-on-year +4.76% +9.37%  
90% offered a salary of more than £29,000 £28,500 £27,500
10% offered a salary of more than £77,500 £65,000 £70,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

2nd Line Support
Job Vacancy Trend in Slough

The job posting trend of jobs advertised in Slough that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Slough

2nd Line Support
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Slough.

Salary trend for 2nd Line Support in Slough

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Slough

For the 6 months to 29 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Slough region featuring 2nd Line Support in the job title.

1 10 (90.91%) Windows
1 10 (90.91%) Windows Server
2 8 (72.73%) Active Directory
3 7 (63.64%) Firewall
3 7 (63.64%) MS Exchange
3 7 (63.64%) Microsoft
4 6 (54.55%) Office 365
4 6 (54.55%) SQL Server
5 5 (45.45%) Manufacturing
5 5 (45.45%) Windows Server 2012
6 4 (36.36%) Windows Server 2008
6 4 (36.36%) MS Excel
6 4 (36.36%) VoIP
6 4 (36.36%) Dell
6 4 (36.36%) Microsoft Certification
7 3 (27.27%) Windows Server 2003
7 3 (27.27%) HP
7 3 (27.27%) Cisco
7 3 (27.27%) IBM
7 3 (27.27%) Wireless
7 3 (27.27%) Telecoms
7 3 (27.27%) PBX
7 3 (27.27%) Windows XP
7 3 (27.27%) MS Office
7 3 (27.27%) SQL Server 2008
7 3 (27.27%) Video Conferencing
7 3 (27.27%) Kaspersky
7 3 (27.27%) iPhone
7 3 (27.27%) iPad
7 3 (27.27%) Windows 8

2nd Line Support Skill Set
Co-occurring IT Skills in Slough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (63.64%) MS Exchange
2 3 (27.27%) Exchange Server 2003
2 3 (27.27%) Exchange Server 2010
3 1 (9.09%) SharePoint
3 1 (9.09%) Skype for Business
Applications
1 4 (36.36%) MS Excel
2 3 (27.27%) MS Office
Business Applications
1 1 (9.09%) SAP Business One
Cloud Services
1 6 (54.55%) Office 365
Communications & Networking
1 7 (63.64%) Firewall
2 4 (36.36%) VoIP
3 3 (27.27%) PBX
3 3 (27.27%) Wireless
4 2 (18.18%) Network Security
4 2 (18.18%) TCP/IP
5 1 (9.09%) LAN
5 1 (9.09%) Skype
5 1 (9.09%) WAN
5 1 (9.09%) Wi-Fi
Database & Business Intelligence
1 6 (54.55%) SQL Server
2 3 (27.27%) SQL Server 2005
2 3 (27.27%) SQL Server 2008
General
1 5 (45.45%) Manufacturing
2 3 (27.27%) Telecoms
Miscellaneous
1 3 (27.27%) iPad
1 3 (27.27%) iPhone
1 3 (27.27%) Video Conferencing
2 2 (18.18%) Driving Licence
2 2 (18.18%) User Experience
3 1 (9.09%) Data Centre
Operating Systems
1 10 (90.91%) Windows
1 10 (90.91%) Windows Server
2 5 (45.45%) Windows Server 2012
3 4 (36.36%) Windows Server 2008
4 3 (27.27%) Windows 7
4 3 (27.27%) Windows 8
4 3 (27.27%) Windows Phone
4 3 (27.27%) Windows Server 2003
4 3 (27.27%) Windows XP
5 2 (18.18%) Linux
Processes & Methodologies
1 3 (27.27%) Mobile Device Management
2 2 (18.18%) Migration
3 1 (9.09%) Capacity Management
3 1 (9.09%) Change Management
3 1 (9.09%) ITIL
3 1 (9.09%) Time Management
Programming Languages
1 2 (18.18%) SQL
Qualifications
1 4 (36.36%) Microsoft Certification
2 1 (9.09%) MCSE
System Software
1 8 (72.73%) Active Directory
2 2 (18.18%) Hyper-V
3 1 (9.09%) XenApp
Systems Management
1 1 (9.09%) SCCM
1 1 (9.09%) SCOM
Vendors
1 7 (63.64%) Microsoft
2 4 (36.36%) Dell
3 3 (27.27%) Cisco
3 3 (27.27%) HP
3 3 (27.27%) IBM
3 3 (27.27%) Kaspersky
3 3 (27.27%) Xerox
4 1 (9.09%) Citrix
4 1 (9.09%) SAP
4 1 (9.09%) SonicWALL