Period
to 20 November 2017

The median annual salary for a 2nd Line Support was £26,500 in advertised job vacancies in Slough during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Berkshire > Slough
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 75 76 75
Rank change year-on-year +1 -1 +5
Permanent jobs requiring a 2nd Line Support 5 4 29
As % of all permanent IT jobs advertised in Slough 0.72% 0.50% 2.20%
As % of the Job Titles category 0.74% 0.53% 2.27%
Number of salaries quoted 5 4 29
Slough median annual salary £26,500 £26,000 £40,000
Median salary % change year-on-year +1.92% -35.00% +56.86%
10th Percentile £19,100 £19,938 £22,650
90th Percentile £31,150 £35,825 £63,750
Berkshire median annual salary £25,500 £29,000 £26,500
% change year-on-year -12.07% +9.43% +3.92%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Slough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Slough
Permanent vacancies in Slough with a recognized job title 676 761 1276
% of permanent IT jobs with a recognized job title 97.13% 94.65% 96.67%
Number of salaries quoted 594 672 1047
Slough median annual salary £42,500 £52,500 £50,000
Median salary % change year-on-year -19.05% +5.00% +14.94%
10th Percentile £26,625 £31,025 £26,250
90th Percentile £68,750 £80,000 £80,000
Berkshire median annual salary £47,500 £50,000 £48,000
% change year-on-year -5.00% +4.17% +6.67%

2nd Line Support
Job Vacancy Trend in Slough

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Slough.

Job vacancy trend for 2nd Line Support in Slough

2nd Line Support
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Slough.

Salary trend for 2nd Line Support in Slough

2nd Line Support
Salary Histogram in Slough

The salary distribution of IT jobs citing 2nd Line Support in Slough over the 6 months to 20 November 2017.

Salary histogram for 2nd Line Support in Slough

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Slough

For the 6 months to 20 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Slough region featuring 2nd Line Support in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) Active Directory
1 5 (100.00%) Windows Server
2 4 (80.00%) Windows XP
2 4 (80.00%) Windows Server 2008
3 3 (60.00%) MS Exchange
3 3 (60.00%) Hyper-V
3 3 (60.00%) Microsoft
3 3 (60.00%) Windows Server 2012
4 2 (40.00%) SharePoint 2013
4 2 (40.00%) Exchange Server 2013
4 2 (40.00%) Windows 8
4 2 (40.00%) Windows 7
4 2 (40.00%) Hardware Maintenance
4 2 (40.00%) Creative Thinking
4 2 (40.00%) Change Management
4 2 (40.00%) Microsoft Certification
4 2 (40.00%) Avaya
4 2 (40.00%) SLA
4 2 (40.00%) CRM
4 2 (40.00%) SharePoint
4 2 (40.00%) ITIL
4 2 (40.00%) Dynamics CRM
4 2 (40.00%) Windows Vista
4 2 (40.00%) MPLS
4 2 (40.00%) Telecoms
4 2 (40.00%) SharePoint 2010
4 2 (40.00%) Skype for Business
4 2 (40.00%) Exchange Server 2010
4 2 (40.00%) Windows 2000 Server

2nd Line Support Skill Set
Co-occurring IT Skills in Slough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (60.00%) MS Exchange
2 2 (40.00%) Exchange Server 2010
2 2 (40.00%) Exchange Server 2013
2 2 (40.00%) SharePoint
2 2 (40.00%) SharePoint 2010
2 2 (40.00%) SharePoint 2013
2 2 (40.00%) Skype for Business
Business Applications
1 2 (40.00%) Dynamics CRM
Cloud Services
1 1 (20.00%) Office 365
Communications & Networking
1 2 (40.00%) MPLS
2 1 (20.00%) Firewall
2 1 (20.00%) Network Security
General
1 2 (40.00%) Telecoms
Miscellaneous
1 1 (20.00%) Driving Licence
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows Server
2 4 (80.00%) Windows Server 2008
2 4 (80.00%) Windows XP
3 3 (60.00%) Windows Server 2012
4 2 (40.00%) Windows 2000 Server
4 2 (40.00%) Windows 7
4 2 (40.00%) Windows 8
4 2 (40.00%) Windows Vista
Processes & Methodologies
1 2 (40.00%) Change Management
1 2 (40.00%) Creative Thinking
1 2 (40.00%) CRM
1 2 (40.00%) Hardware Maintenance
1 2 (40.00%) ITIL
2 1 (20.00%) Migration
Qualifications
1 2 (40.00%) Microsoft Certification
2 1 (20.00%) MCP
2 1 (20.00%) MCSA
2 1 (20.00%) MCSE
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 5 (100.00%) Active Directory
2 3 (60.00%) Hyper-V
3 1 (20.00%) Firmware
Vendors
1 3 (60.00%) Microsoft
2 2 (40.00%) Avaya