The median annual salary for a 2nd Line Support was £28,000 in advertised job vacancies in Berkshire during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South East / Berkshire
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 144 170 161
Rank change year-on-year +26 -9  
Permanent jobs requiring a 2nd Line Support 36 51 69
As % of all permanent IT jobs advertised in Berkshire 1.07% 1.02% 1.26%
As % of the Job Titles category 1.12% 1.07% 1.32%
Number of salaries quoted 35 46 52
Median salary £28,000 £26,500 £27,500
Median salary % change year-on-year +5.66% -3.63%  
90% offered a salary of more than £24,000 £21,800 £23,000
10% offered a salary of more than £32,500 £32,500 £45,000
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3205 4758 5225
As % of all permanent IT job vacancies advertised in Berkshire 95.05% 94.80% 95.50%
Number of salaries quoted 2589 3888 3873
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £27,000 £28,800 £26,000
10% offered a salary of more than £70,000 £70,000 £68,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

2nd Line Support
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Berkshire

2nd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Berkshire.

Salary trend for 2nd Line Support in Berkshire

2nd Line Support
Salary Histogram in Berkshire

The salary distribution of IT jobs citing 2nd Line Support in Berkshire over the 3 months to 30 March 2017.

Salary histogram for 2nd Line Support in Berkshire

2nd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +54 25 £28,000 +12.00% 5
Slough +29 5 £32,500 +35.41%
Newbury +14 1 £22,500 -7.21%
Bracknell +11 1 £26,000 -10.34%
Wokingham +2 1 £34,000 +36.00% 1
Maidenhead -4 1 £24,000 -9.43% 2
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 30 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 2nd Line Support in the job title.

1 45 (75.00%) Windows
2 34 (56.67%) Active Directory
3 29 (48.33%) Windows Server
4 23 (38.33%) Microsoft
5 20 (33.33%) MS Exchange
6 18 (30.00%) Windows Server 2008
7 17 (28.33%) VMware
8 16 (26.67%) Windows 7
8 16 (26.67%) VMware Infrastructure
9 15 (25.00%) TCP/IP
9 15 (25.00%) Cisco
9 15 (25.00%) DNS
10 14 (23.33%) DHCP
11 13 (21.67%) Firewall
12 12 (20.00%) Microsoft Certification
12 12 (20.00%) Office 365
13 11 (18.33%) Hyper-V
13 11 (18.33%) Windows Server 2003
13 11 (18.33%) LAN
14 10 (16.67%) MS Office
15 8 (13.33%) SQL Server
15 8 (13.33%) MS Excel
16 7 (11.67%) Linux
16 7 (11.67%) VoIP
16 7 (11.67%) WAN
16 7 (11.67%) VPN
16 7 (11.67%) SQL
16 7 (11.67%) ITIL
16 7 (11.67%) MCP
16 7 (11.67%) SLA

2nd Line Support Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (33.33%) MS Exchange
2 5 (8.33%) Exchange Server 2010
3 4 (6.67%) Exchange Server 2003
4 3 (5.00%) Exchange Server 2013
5 2 (3.33%) IIS
5 2 (3.33%) Skype for Business
6 1 (1.67%) SharePoint
Applications
1 10 (16.67%) MS Office
2 8 (13.33%) MS Excel
Business Applications
1 1 (1.67%) SAP Business One
Cloud Services
1 12 (20.00%) Office 365
2 1 (1.67%) Cloud Computing
2 1 (1.67%) Microsoft Azure
Communications & Networking
1 15 (25.00%) DNS
1 15 (25.00%) TCP/IP
2 14 (23.33%) DHCP
3 13 (21.67%) Firewall
4 11 (18.33%) LAN
5 7 (11.67%) VoIP
5 7 (11.67%) VPN
5 7 (11.67%) WAN
6 4 (6.67%) Network Security
7 3 (5.00%) IP Telephony
7 3 (5.00%) PBX
7 3 (5.00%) Wireless
8 2 (3.33%) Cisco ASA
8 2 (3.33%) iSCSI
8 2 (3.33%) NAS
8 2 (3.33%) SAN
8 2 (3.33%) Skype
8 2 (3.33%) VLAN
9 1 (1.67%) Cisco Nexus
9 1 (1.67%) Wi-Fi
Database & Business Intelligence
1 8 (13.33%) SQL Server
2 3 (5.00%) SQL Server 2005
2 3 (5.00%) SQL Server 2008
General
1 6 (10.00%) Marketing
2 5 (8.33%) Manufacturing
3 3 (5.00%) Law
3 3 (5.00%) Telecoms
4 2 (3.33%) Finance
5 1 (1.67%) Legal
Libraries, Frameworks & Software Standards
1 3 (5.00%) .NET
2 2 (3.33%) CSS
2 2 (3.33%) HTML
2 2 (3.33%) J2EE
Miscellaneous
1 3 (5.00%) iPad
1 3 (5.00%) iPhone
1 3 (5.00%) User Experience
1 3 (5.00%) Video Conferencing
2 2 (3.33%) Driving Licence
2 2 (3.33%) Enterprise Storage
2 2 (3.33%) NHS
2 2 (3.33%) PKI
2 2 (3.33%) Replication
3 1 (1.67%) Analytical Skills
3 1 (1.67%) Data Centre
3 1 (1.67%) Management Information System
Operating Systems
1 45 (75.00%) Windows
2 29 (48.33%) Windows Server
3 18 (30.00%) Windows Server 2008
4 16 (26.67%) Windows 7
5 11 (18.33%) Windows Server 2003
6 7 (11.67%) Linux
6 7 (11.67%) Windows 8
6 7 (11.67%) Windows Server 2012
7 4 (6.67%) Windows XP
8 3 (5.00%) Unix
8 3 (5.00%) Windows Mobile
8 3 (5.00%) Windows Phone
9 2 (3.33%) Solaris
9 2 (3.33%) Windows 10
Processes & Methodologies
1 7 (11.67%) Data Protection
1 7 (11.67%) ITIL
2 4 (6.67%) Time Management
3 3 (5.00%) Incident Management
3 3 (5.00%) Mobile Device Management
3 3 (5.00%) Service Delivery
4 2 (3.33%) Change Management
4 2 (3.33%) CRM
4 2 (3.33%) Mentoring
4 2 (3.33%) Migration
5 1 (1.67%) Capacity Management
5 1 (1.67%) Coaching
5 1 (1.67%) ITSM
5 1 (1.67%) OO
5 1 (1.67%) Open Source
5 1 (1.67%) Process Improvement
5 1 (1.67%) Root Cause Analysis
5 1 (1.67%) Server Monitoring
5 1 (1.67%) Service Management
5 1 (1.67%) Stakeholder Management
Programming Languages
1 7 (11.67%) SQL
2 3 (5.00%) C++
2 3 (5.00%) Java
3 2 (3.33%) PowerShell
4 1 (1.67%) T-SQL
4 1 (1.67%) VB
Qualifications
1 12 (20.00%) Microsoft Certification
2 7 (11.67%) MCP
3 6 (10.00%) CCNA
3 6 (10.00%) Cisco Certification
4 4 (6.67%) Degree
5 3 (5.00%) MCSA
6 2 (3.33%) MCITP
6 2 (3.33%) MCSE
7 1 (1.67%) A+ Certification
7 1 (1.67%) ITIL Certification
7 1 (1.67%) MCTS
7 1 (1.67%) SC Cleared
7 1 (1.67%) Security Cleared
7 1 (1.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (11.67%) SLA
2 3 (5.00%) QA
3 1 (1.67%) ISO/IEC 27001
System Software
1 34 (56.67%) Active Directory
2 16 (26.67%) VMware Infrastructure
3 11 (18.33%) Hyper-V
4 2 (3.33%) VMware ESX
4 2 (3.33%) XenApp
Systems Management
1 4 (6.67%) SCCM
2 1 (1.67%) Backup Exec
2 1 (1.67%) SCOM
Vendors
1 23 (38.33%) Microsoft
2 17 (28.33%) VMware
3 15 (25.00%) Cisco
4 4 (6.67%) Dell
5 3 (5.00%) CheckPoint
5 3 (5.00%) HP
5 3 (5.00%) IBM
5 3 (5.00%) Juniper
5 3 (5.00%) Kaspersky
5 3 (5.00%) Xerox
6 2 (3.33%) Citrix
6 2 (3.33%) Google
7 1 (1.67%) Avaya
7 1 (1.67%) Fortinet
7 1 (1.67%) Mitel
7 1 (1.67%) Polycom
7 1 (1.67%) SAP
7 1 (1.67%) SonicWALL
7 1 (1.67%) Symantec
7 1 (1.67%) Veeam
Wokingham
greywood
Salary: £20000 - £25000 per annum + bens
Posted: 15 hours ago
Maidenhead, Berkshire
EXCELerate
Salary: Up to £50,000 per annum 10% Bonus, Healthcare + Pension
Posted: 2 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £28000.00 per annum + Benefits
Posted: 6 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum + Benefits
Posted: 6 days ago
Berkshire
Applause IT Ltd
Salary: £28000 - £36000 per annum + Based on Exp + Great Benefits
Posted: 8 days ago
Reading
Hays West And Wales
Salary: £26000.00 - £30000.00 per annum + Benefits
Posted: 14 days ago
Maidenhead
Talent Point
Salary: £20000 - £25000 per annum
Posted: 17 days ago
Reading
Applause IT Ltd
Salary: £28000 - £36000 per annum + Based on Exp + Great Benefits
Posted: 27 days ago