Period
to 17 November 2017

The median annual salary for a Support Analyst was £36,250 in advertised job vacancies in Slough during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Berkshire > Slough
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 36 51 71
Rank change year-on-year +15 +20 -4
Permanent jobs requiring a Support Analyst 42 28 35
As % of all permanent IT jobs advertised in Slough 6.08% 3.37% 2.65%
As % of the Job Titles category 6.26% 3.55% 2.75%
Number of salaries quoted 42 27 49
Slough median annual salary £36,250 £42,500 £42,000
Median salary % change year-on-year -14.71% +1.19% +78.72%
10th Percentile £30,000 £32,000 £22,450
90th Percentile £47,500 £48,750 £45,000
Berkshire median annual salary £30,000 £30,000 £35,500
% change year-on-year - -15.49% +33.96%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Slough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Slough
Permanent vacancies in Slough with a recognized job title 671 788 1275
% of permanent IT jobs with a recognized job title 97.11% 94.83% 96.66%
Number of salaries quoted 591 697 1043
Slough median annual salary £42,500 £52,500 £50,000
Median salary % change year-on-year -19.05% +5.00% +14.94%
10th Percentile £27,500 £30,550 £26,250
90th Percentile £68,750 £80,000 £80,000
Berkshire median annual salary £47,500 £50,000 £48,500
% change year-on-year -5.00% +3.09% +7.78%

Support Analyst
Job Vacancy Trend in Slough

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Slough.

Job vacancy trend for Support Analyst in Slough

Support Analyst
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Slough.

Salary trend for Support Analyst in Slough

Support Analyst
Salary Histogram in Slough

The salary distribution of IT jobs citing Support Analyst in Slough over the 6 months to 17 November 2017.

Salary histogram for Support Analyst in Slough

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Slough

For the 6 months to 17 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Slough region featuring Support Analyst in the job title.

1 39 (92.86%) Windows
2 20 (47.62%) ITIL
2 20 (47.62%) VMware
3 19 (45.24%) Linux
3 19 (45.24%) MS Exchange
3 19 (45.24%) Active Directory
4 17 (40.48%) Configuration Management
4 17 (40.48%) ERP
4 17 (40.48%) Unix
5 12 (28.57%) Windows Server 2008
5 12 (28.57%) Windows Server 2012
6 11 (26.19%) VPN
6 11 (26.19%) LAN
6 11 (26.19%) WAN
6 11 (26.19%) Citrix
7 10 (23.81%) Microsoft
7 10 (23.81%) MPLS
7 10 (23.81%) Hyper-V
7 10 (23.81%) Office 365
8 9 (21.43%) SQL Server 2012
8 9 (21.43%) F5
8 9 (21.43%) KVM
8 9 (21.43%) Mentoring
8 9 (21.43%) Remote Desktop
8 9 (21.43%) ZABBIX
8 9 (21.43%) XenApp
8 9 (21.43%) XenServer
8 9 (21.43%) SQL Server 2008
8 9 (21.43%) Microsoft Azure
8 9 (21.43%) vSphere

Support Analyst Skill Set
Co-occurring IT Skills in Slough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (45.24%) MS Exchange
2 9 (21.43%) Apache
2 9 (21.43%) Tomcat
3 1 (2.38%) Exchange Server 2010
3 1 (2.38%) Exchange Server 2013
3 1 (2.38%) SharePoint
3 1 (2.38%) SharePoint 2010
3 1 (2.38%) SharePoint 2013
3 1 (2.38%) SharePoint Server
3 1 (2.38%) Skype for Business
Business Applications
1 1 (2.38%) Dynamics CRM
Cloud Services
1 10 (23.81%) Office 365
2 9 (21.43%) Microsoft Azure
Communications & Networking
1 11 (26.19%) LAN
1 11 (26.19%) VPN
1 11 (26.19%) WAN
2 10 (23.81%) MPLS
3 9 (21.43%) Cisco ASA
3 9 (21.43%) Cisco PIX
3 9 (21.43%) DHCP
3 9 (21.43%) DNS
3 9 (21.43%) Firewall
3 9 (21.43%) Remote Desktop
3 9 (21.43%) TCP/IP
3 9 (21.43%) VLAN
4 2 (4.76%) SAN
4 2 (4.76%) SMS
5 1 (2.38%) FTP
5 1 (2.38%) HTTP
5 1 (2.38%) HTTPS
5 1 (2.38%) PABX
Database & Business Intelligence
1 9 (21.43%) MySQL
1 9 (21.43%) SQL Server
1 9 (21.43%) SQL Server 2005
1 9 (21.43%) SQL Server 2008
1 9 (21.43%) SQL Server 2012
General
1 9 (21.43%) Back Office
1 9 (21.43%) Finance
1 9 (21.43%) Telecoms
2 8 (19.05%) Electronics
2 8 (19.05%) Manufacturing
2 8 (19.05%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.38%) EDI
1 1 (2.38%) Web Services
1 1 (2.38%) XML
Miscellaneous
1 2 (4.76%) Analytical Skills
2 1 (2.38%) Computer Science
2 1 (2.38%) DataPower
2 1 (2.38%) EPoS
2 1 (2.38%) Management Information System
Operating Systems
1 39 (92.86%) Windows
2 19 (45.24%) Linux
3 17 (40.48%) Unix
4 12 (28.57%) Windows Server 2008
4 12 (28.57%) Windows Server 2012
5 9 (21.43%) Windows Server 2003
6 4 (9.52%) Windows Server
7 1 (2.38%) Android
7 1 (2.38%) Windows 7
7 1 (2.38%) Windows 8
7 1 (2.38%) Windows Vista
7 1 (2.38%) Windows XP
Processes & Methodologies
1 20 (47.62%) ITIL
2 17 (40.48%) Configuration Management
2 17 (40.48%) ERP
3 9 (21.43%) Mentoring
4 8 (19.05%) Business Intelligence
4 8 (19.05%) DevOps
4 8 (19.05%) Digital Marketing
4 8 (19.05%) Programme Management
5 2 (4.76%) Change Management
5 2 (4.76%) CRM
5 2 (4.76%) Problem Management
6 1 (2.38%) B2B
6 1 (2.38%) Hardware Maintenance
6 1 (2.38%) Incident Management
6 1 (2.38%) Information Security
6 1 (2.38%) OOP
6 1 (2.38%) Proactive Management
6 1 (2.38%) Release Management
6 1 (2.38%) SDLC
6 1 (2.38%) Ticket Management
Programming Languages
1 9 (21.43%) SQL
2 1 (2.38%) ActionScript
2 1 (2.38%) ActionScript 2.0
2 1 (2.38%) C#
2 1 (2.38%) Java
Qualifications
1 9 (21.43%) CCNA
1 9 (21.43%) Cisco Certification
2 1 (2.38%) Computer Science Degree
2 1 (2.38%) Degree
2 1 (2.38%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.38%) SLA
System Software
1 19 (45.24%) Active Directory
2 10 (23.81%) Hyper-V
3 9 (21.43%) KVM
3 9 (21.43%) Terminal Services
3 9 (21.43%) VMware Infrastructure
3 9 (21.43%) VMware Workstation
3 9 (21.43%) vSphere
3 9 (21.43%) XenApp
3 9 (21.43%) XenServer
Systems Management
1 9 (21.43%) WSUS
1 9 (21.43%) ZABBIX
2 2 (4.76%) Backup Exec
Vendors
1 20 (47.62%) VMware
2 11 (26.19%) Citrix
3 10 (23.81%) Microsoft
4 9 (21.43%) Cisco
4 9 (21.43%) F5
4 9 (21.43%) McAfee
5 8 (19.05%) SAP
6 2 (4.76%) HP
6 2 (4.76%) NetApp
7 1 (2.38%) Apple
7 1 (2.38%) Avaya
7 1 (2.38%) IBM
7 1 (2.38%) Mitel
7 1 (2.38%) Spiceworks