The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Berkshire during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East / Berkshire
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 113 81 135
Rank change year-on-year -32 +54  
Permanent jobs requiring a Support Analyst 68 156 96
As % of all permanent IT jobs advertised in Berkshire 2.02% 3.11% 1.75%
As % of the Job Titles category 2.12% 3.28% 1.84%
Number of salaries quoted 65 130 85
Median salary £27,500 £31,000 £27,500
Median salary % change year-on-year -11.29% +12.72%  
90% offered a salary of more than £20,500 £24,000 £20,400
10% offered a salary of more than £41,500 £47,500 £40,000
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3205 4758 5225
As % of all permanent IT job vacancies advertised in Berkshire 95.05% 94.80% 95.50%
Number of salaries quoted 2589 3888 3873
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £27,000 £28,800 £26,000
10% offered a salary of more than £70,000 £70,000 £68,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Support Analyst
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Berkshire

Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Berkshire.

Salary trend for Support Analyst in Berkshire

Support Analyst
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Support Analyst in Berkshire over the 3 months to 30 March 2017.

Salary histogram for Support Analyst in Berkshire

Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +9 38 £26,000 -13.33% 10
Maidenhead +3 8 £28,808 -3.97% 1
Slough +3 5 £32,500 - 2
Hungerford - 4 £27,000 -
Windsor -11 3 £30,000 -34.78% 1
Newbury +11 2 £30,000 +16.50%
Bracknell -1 2 £30,750 +6.03%
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 30 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Support Analyst in the job title.

1 73 (45.06%) Windows
2 50 (30.86%) SQL
2 50 (30.86%) Active Directory
3 39 (24.07%) Microsoft
4 34 (20.99%) Finance
5 30 (18.52%) Windows Server
6 25 (15.43%) MS Excel
7 23 (14.20%) SQL Server
8 21 (12.96%) SLA
8 21 (12.96%) Cisco
9 20 (12.35%) DNS
10 19 (11.73%) ITIL
11 18 (11.11%) Linux
11 18 (11.11%) Oracle
11 18 (11.11%) Windows 7
12 16 (9.88%) DHCP
13 15 (9.26%) Degree
13 15 (9.26%) Windows Server 2008
14 14 (8.64%) Office 365
14 14 (8.64%) Unix
15 13 (8.02%) MS Exchange
16 12 (7.41%) LAN
16 12 (7.41%) SAP
16 12 (7.41%) Java
16 12 (7.41%) Firewall
16 12 (7.41%) Cisco Certification
16 12 (7.41%) Mathematics
17 11 (6.79%) Service Delivery
17 11 (6.79%) Oracle EBS
17 11 (6.79%) MS Office

Support Analyst Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (8.02%) MS Exchange
2 9 (5.56%) Skype for Business
3 6 (3.70%) Apache
3 6 (3.70%) IBM Domino
4 5 (3.09%) Exchange Server 2013
4 5 (3.09%) IIS
4 5 (3.09%) Tomcat
4 5 (3.09%) WebSphere
5 4 (2.47%) Oracle Workflow
6 3 (1.85%) Exchange Server 2003
7 2 (1.23%) SharePoint
8 1 (0.62%) Exchange Server 2007
8 1 (0.62%) Exchange Server 2010
8 1 (0.62%) OpenEdge
Applications
1 25 (15.43%) MS Excel
2 11 (6.79%) MS Office
3 1 (0.62%) Spreadsheet
Business Applications
1 11 (6.79%) Oracle EBS
1 11 (6.79%) Oracle EBS R12
2 5 (3.09%) SAP Oil and Gas
3 4 (2.47%) Oracle 11i
3 4 (2.47%) Oracle Assets
3 4 (2.47%) Oracle Financials
3 4 (2.47%) Oracle Internet Expenses
3 4 (2.47%) Oracle iProcurement
3 4 (2.47%) Oracle Payables
3 4 (2.47%) Oracle Receivables
4 3 (1.85%) SAP CO
4 3 (1.85%) SAP FI
4 3 (1.85%) SAP FI/CO
5 2 (1.23%) SAP FI-AP
5 2 (1.23%) SAP FI-AR
5 2 (1.23%) SAP MM
5 2 (1.23%) SAP PS
5 2 (1.23%) SAP SD
6 1 (0.62%) Dynamics AX
6 1 (0.62%) Dynamics CRM
Cloud Services
1 14 (8.64%) Office 365
2 7 (4.32%) Microsoft Azure
3 5 (3.09%) Amazon AWS
4 2 (1.23%) SaaS
4 2 (1.23%) SuccessFactors
5 1 (0.62%) Azure Active Directory
Communications & Networking
1 20 (12.35%) DNS
2 16 (9.88%) DHCP
3 12 (7.41%) Firewall
3 12 (7.41%) LAN
4 11 (6.79%) TCP/IP
5 9 (5.56%) VPN
6 8 (4.94%) Skype
6 8 (4.94%) VLAN
6 8 (4.94%) WAN
7 5 (3.09%) NAS
7 5 (3.09%) SAN
7 5 (3.09%) VoIP
8 4 (2.47%) Cisco ASA
8 4 (2.47%) Cisco PIX
8 4 (2.47%) CTI
8 4 (2.47%) IP Telephony
8 4 (2.47%) SSL
9 3 (1.85%) Cisco Nexus
9 3 (1.85%) Internet
10 2 (1.23%) MPLS
Database & Business Intelligence
1 23 (14.20%) SQL Server
2 9 (5.56%) SQL Server Reporting Services
3 7 (4.32%) MySQL
3 7 (4.32%) SQL Server 2012
4 5 (3.09%) SQL Server 2014
5 4 (2.47%) Crystal Reports
5 4 (2.47%) SQL Server Integration Services
6 2 (1.23%) SQL Server Analysis Services
7 1 (0.62%) Big Data
7 1 (0.62%) Data Mining
7 1 (0.62%) Hadoop
7 1 (0.62%) PostgreSQL
7 1 (0.62%) PowerPivot
7 1 (0.62%) QlikView
7 1 (0.62%) Relational Database
7 1 (0.62%) SQL Server 2005
7 1 (0.62%) SQL Server 2008
Development Applications
1 4 (2.47%) JIRA
2 2 (1.23%) LSMW
General
1 34 (20.99%) Finance
2 8 (4.94%) Marketing
3 7 (4.32%) Manufacturing
4 6 (3.70%) Telecoms
5 5 (3.09%) Electronics
6 3 (1.85%) Retail
7 2 (1.23%) Automotive
7 2 (1.23%) Banking
7 2 (1.23%) Billing
8 1 (0.62%) Back Office
8 1 (0.62%) Local Government
Libraries, Frameworks & Software Standards
1 10 (6.17%) .NET
2 8 (4.94%) XML
3 5 (3.09%) Middleware
3 5 (3.09%) Web Services
3 5 (3.09%) WebSphere MQ
3 5 (3.09%) XML Messaging
4 2 (1.23%) CSS
4 2 (1.23%) HTML
4 2 (1.23%) J2EE
4 2 (1.23%) SAP Smart Forms
Miscellaneous
1 11 (6.79%) Analytical Skills
2 7 (4.32%) Computer Science
2 7 (4.32%) Driving Licence
3 6 (3.70%) Client/Server
3 6 (3.70%) iSeries
3 6 (3.70%) Video Conferencing
4 5 (3.09%) FlexPod
5 4 (2.47%) HP StoreVirtual
6 3 (1.85%) iPad
6 3 (1.85%) iPhone
7 2 (1.23%) Replication
8 1 (0.62%) Blackberry
8 1 (0.62%) Management Information System
8 1 (0.62%) PKI
Operating Systems
1 73 (45.06%) Windows
2 30 (18.52%) Windows Server
3 18 (11.11%) Linux
3 18 (11.11%) Windows 7
4 15 (9.26%) Windows Server 2008
5 14 (8.64%) Unix
6 9 (5.56%) Windows Server 2012
6 9 (5.56%) Windows XP
7 7 (4.32%) Windows 2000 Server
8 4 (2.47%) Windows 8
8 4 (2.47%) Windows Mobile
9 3 (1.85%) Apple iOS
9 3 (1.85%) Windows 10
9 3 (1.85%) Windows Server 2003
10 2 (1.23%) Solaris
11 1 (0.62%) AIX
11 1 (0.62%) Android
11 1 (0.62%) Windows Vista
Processes & Methodologies
1 19 (11.73%) ITIL
2 12 (7.41%) Mathematics
3 11 (6.79%) Service Delivery
4 10 (6.17%) Agile Software Development
4 10 (6.17%) Business Intelligence
5 7 (4.32%) Analytics
5 7 (4.32%) Asset Management
5 7 (4.32%) CRM
5 7 (4.32%) ITSM
5 7 (4.32%) Workflow
6 5 (3.09%) Data Analysis
6 5 (3.09%) Digital Marketing
6 5 (3.09%) ETL
6 5 (3.09%) Problem Management
6 5 (3.09%) Programme Management
6 5 (3.09%) Waterfall
7 4 (2.47%) E-business
7 4 (2.47%) MVC
7 4 (2.47%) Project Management
7 4 (2.47%) User Acceptance Testing
Programming Languages
1 50 (30.86%) SQL
2 12 (7.41%) Java
3 7 (4.32%) T-SQL
4 6 (3.70%) C#
4 6 (3.70%) JavaScript
5 5 (3.09%) RPG
5 5 (3.09%) RPG IV
6 4 (2.47%) C++
6 4 (2.47%) PHP
6 4 (2.47%) PL/SQL
6 4 (2.47%) Shell Script
6 4 (2.47%) VBA
7 2 (1.23%) ABAP
7 2 (1.23%) Ruby
7 2 (1.23%) SAPscript
7 2 (1.23%) VB
7 2 (1.23%) VB.NET
8 1 (0.62%) Perl
8 1 (0.62%) Python
8 1 (0.62%) VBScript
Qualifications
1 15 (9.26%) Degree
2 12 (7.41%) Cisco Certification
3 11 (6.79%) CCNA
4 9 (5.56%) MCP
4 9 (5.56%) Microsoft Certification
5 6 (3.70%) IBM Certification
6 5 (3.09%) ITIL Certification
6 5 (3.09%) MCSE
7 4 (2.47%) A+ Certification
7 4 (2.47%) MCITP
7 4 (2.47%) MCSA
7 4 (2.47%) SC Cleared
7 4 (2.47%) Security Cleared
8 3 (1.85%) MCTS
9 2 (1.23%) ACCA
9 2 (1.23%) CCA
10 1 (0.62%) CCNP
10 1 (0.62%) NCDA
Quality Assurance & Compliance
1 21 (12.96%) SLA
2 3 (1.85%) QA
System Software
1 50 (30.86%) Active Directory
2 8 (4.94%) Hyper-V
2 8 (4.94%) XenApp
3 4 (2.47%) Virtual Machines
3 4 (2.47%) VMware Infrastructure
4 2 (1.23%) XenDesktop
5 1 (0.62%) KVM
5 1 (0.62%) Terminal Services
5 1 (0.62%) VMware Workstation
5 1 (0.62%) XenServer
Systems Management
1 5 (3.09%) SCCM
2 3 (1.85%) Backup Exec
3 1 (0.62%) Cisco UCCX
3 1 (0.62%) NetBackup
3 1 (0.62%) WSUS
3 1 (0.62%) ZABBIX
Vendors
1 39 (24.07%) Microsoft
2 21 (12.96%) Cisco
3 18 (11.11%) Oracle
4 12 (7.41%) SAP
5 11 (6.79%) IBM
6 10 (6.17%) Citrix
7 9 (5.56%) NetApp
8 4 (2.47%) Dell
8 4 (2.47%) EqualLogic
8 4 (2.47%) HP
8 4 (2.47%) Red Hat
8 4 (2.47%) Synology
8 4 (2.47%) VMware
9 3 (1.85%) Apple
9 3 (1.85%) CheckPoint
9 3 (1.85%) Fortinet
9 3 (1.85%) Meraki
9 3 (1.85%) Meru Networks
10 2 (1.23%) AppSense
11 1 (0.62%) Draytek
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