The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Berkshire during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East / Berkshire
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 82 108 127
Rank change year-on-year +26 +19  
Permanent jobs requiring a Support Analyst 103 102 104
As % of all permanent IT jobs advertised in Berkshire 3.11% 2.28% 2.02%
As % of the Job Titles category 3.28% 2.37% 2.11%
Number of salaries quoted 93 91 95
Median salary £30,000 £32,500 £30,000
Median salary % change year-on-year -7.69% +8.33%  
90% offered a salary of more than £22,500 £22,500 £19,250
10% offered a salary of more than £45,000 £50,000 £46,250
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3142 4311 4936
As % of all permanent IT job vacancies advertised in Berkshire 94.98% 96.49% 95.70%
Number of salaries quoted 2534 3480 3718
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £25,500 £30,000 £26,500
10% offered a salary of more than £69,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Support Analyst
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Berkshire

Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Berkshire.

Salary trend for Support Analyst in Berkshire

Support Analyst
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Support Analyst in Berkshire over the 3 months to 22 June 2017.

Salary histogram for Support Analyst in Berkshire

Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Berkshire region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +45 53 £26,000 -20.00% 4
Slough +15 29 £40,000 -15.78% 2
Maidenhead +12 9 £33,615 -7.90% 2
Bracknell +23 6 £50,000 +100.00% 1
Wokingham +22 1 £27,000 +8.00% 1
Thatcham -4 1 £28,000 -46.66%
Windsor - 1 £22,500 -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 22 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Support Analyst in the job title.

1 96 (58.90%) Windows
2 64 (39.26%) Active Directory
3 46 (28.22%) Microsoft
4 40 (24.54%) SQL
5 32 (19.63%) SQL Server
6 31 (19.02%) Finance
7 29 (17.79%) ITIL
8 27 (16.56%) MS Exchange
9 26 (15.95%) LAN
9 26 (15.95%) DHCP
9 26 (15.95%) DNS
10 25 (15.34%) Windows Server
11 23 (14.11%) Office 365
11 23 (14.11%) Cisco
12 22 (13.50%) Degree
13 21 (12.88%) Business Intelligence
13 21 (12.88%) VPN
14 20 (12.27%) Citrix
14 20 (12.27%) VMware
14 20 (12.27%) Windows Server 2008
15 18 (11.04%) Linux
15 18 (11.04%) Hyper-V
15 18 (11.04%) XenApp
15 18 (11.04%) SQL Server 2012
16 17 (10.43%) Windows Server 2012
16 17 (10.43%) WAN
16 17 (10.43%) SAP
17 16 (9.82%) Unix
17 16 (9.82%) TCP/IP
17 16 (9.82%) VLAN

Support Analyst Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (16.56%) MS Exchange
2 14 (8.59%) Apache
2 14 (8.59%) Tomcat
3 8 (4.91%) IIS
4 6 (3.68%) Skype for Business
5 4 (2.45%) Exchange Server 2013
5 4 (2.45%) IBM Domino
5 4 (2.45%) IBM Notes
6 3 (1.84%) Exchange Server 2003
7 2 (1.23%) Exchange Server 2007
7 2 (1.23%) SharePoint
8 1 (0.61%) Exchange Server 2010
8 1 (0.61%) OpenEdge
8 1 (0.61%) SAS
8 1 (0.61%) SharePoint Server
Applications
1 12 (7.36%) Microsoft Office
2 11 (6.75%) Microsoft Excel
3 2 (1.23%) MS Visio
4 1 (0.61%) Spreadsheet
Business Applications
1 10 (6.13%) SAP Oil and Gas
2 5 (3.07%) Dynamics GP
3 4 (2.45%) Oracle EBS
3 4 (2.45%) Oracle EBS R12
4 3 (1.84%) Dynamics CRM
4 3 (1.84%) NetSuite
5 1 (0.61%) Dynamics AX
5 1 (0.61%) Dynamics NAV
5 1 (0.61%) SAP MM
Cloud Services
1 23 (14.11%) Office 365
2 12 (7.36%) Microsoft Azure
3 8 (4.91%) SaaS
4 5 (3.07%) Amazon AWS
5 3 (1.84%) Azure Active Directory
5 3 (1.84%) SuccessFactors
Communications & Networking
1 26 (15.95%) DHCP
1 26 (15.95%) DNS
1 26 (15.95%) LAN
2 21 (12.88%) VPN
3 17 (10.43%) WAN
4 16 (9.82%) TCP/IP
4 16 (9.82%) VLAN
5 14 (8.59%) MPLS
6 13 (7.98%) Firewall
7 12 (7.36%) Cisco ASA
7 12 (7.36%) Cisco PIX
8 11 (6.75%) Remote Desktop
9 9 (5.52%) VoIP
10 7 (4.29%) Skype
11 5 (3.07%) NAS
11 5 (3.07%) SAN
12 4 (2.45%) IP Telephony
13 3 (1.84%) Internet
14 2 (1.23%) Structured Cabling
15 1 (0.61%) WebEx
Database & Business Intelligence
1 32 (19.63%) SQL Server
2 18 (11.04%) SQL Server 2012
3 12 (7.36%) MySQL
3 12 (7.36%) SQL Server 2005
4 11 (6.75%) SQL Server 2008
5 10 (6.13%) SQL Server Reporting Services
6 9 (5.52%) SQL Server Integration Services
7 5 (3.07%) SQL Server 2014
8 3 (1.84%) Crystal Reports
9 2 (1.23%) SQL Server Analysis Services
10 1 (0.61%) Big Data
10 1 (0.61%) Hadoop
10 1 (0.61%) PostgreSQL
10 1 (0.61%) PowerPivot
10 1 (0.61%) Relational Database
Development Applications
1 1 (0.61%) LSMW
General
1 31 (19.02%) Finance
2 12 (7.36%) Manufacturing
2 12 (7.36%) Marketing
2 12 (7.36%) Telecoms
3 11 (6.75%) Back Office
4 10 (6.13%) Electronics
5 5 (3.07%) Billing
6 3 (1.84%) Retail
7 1 (0.61%) Automotive
7 1 (0.61%) Banking
7 1 (0.61%) Games
7 1 (0.61%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 9 (5.52%) XML
2 6 (3.68%) Web Services
3 5 (3.07%) .NET
4 4 (2.45%) CSS
4 4 (2.45%) JSON
4 4 (2.45%) XPages
5 3 (1.84%) COM
6 2 (1.23%) HTML
6 2 (1.23%) J2EE
7 1 (0.61%) EDI
7 1 (0.61%) iXBRL
7 1 (0.61%) SAP Smart Forms
Miscellaneous
1 16 (9.82%) Analytical Skills
2 14 (8.59%) Driving Licence
3 13 (7.98%) Computer Science
4 5 (3.07%) FlexPod
5 4 (2.45%) Video Conferencing
6 2 (1.23%) Data Centre
6 2 (1.23%) HP StoreVirtual
7 1 (0.61%) Blackberry
7 1 (0.61%) CCTV
7 1 (0.61%) Client/Server
7 1 (0.61%) iPad
7 1 (0.61%) iPhone
7 1 (0.61%) Replication
Operating Systems
1 96 (58.90%) Windows
2 25 (15.34%) Windows Server
3 20 (12.27%) Windows Server 2008
4 18 (11.04%) Linux
5 17 (10.43%) Windows Server 2012
6 16 (9.82%) Unix
7 15 (9.20%) Windows 7
8 14 (8.59%) Windows Server 2003
9 4 (2.45%) Android
9 4 (2.45%) Apple iOS
9 4 (2.45%) Windows 10
10 3 (1.84%) Mac OS X
10 3 (1.84%) Windows Mobile
11 2 (1.23%) Solaris
12 1 (0.61%) AIX
12 1 (0.61%) Windows Vista
12 1 (0.61%) Windows XP
Processes & Methodologies
1 29 (17.79%) ITIL
2 21 (12.88%) Business Intelligence
3 15 (9.20%) Service Delivery
4 13 (7.98%) CRM
5 11 (6.75%) Mathematics
5 11 (6.75%) Mentoring
6 10 (6.13%) Digital Marketing
6 10 (6.13%) Programme Management
7 9 (5.52%) ERP
8 8 (4.91%) Agile Software Development
8 8 (4.91%) Problem Management
9 7 (4.29%) DevOps
10 6 (3.68%) Case Management
10 6 (3.68%) Configuration Management
10 6 (3.68%) Task Automation
11 5 (3.07%) Continuous Improvement
11 5 (3.07%) Performance Management
11 5 (3.07%) Test Scripting
12 4 (2.45%) Coaching
12 4 (2.45%) Technical Analysis
Programming Languages
1 40 (24.54%) SQL
2 11 (6.75%) Java
3 9 (5.52%) PHP
3 9 (5.52%) T-SQL
4 8 (4.91%) VBA
5 4 (2.45%) C++
6 2 (1.23%) C#
6 2 (1.23%) JavaScript
7 1 (0.61%) ABAP
7 1 (0.61%) ActionScript
7 1 (0.61%) ActionScript 2.0
7 1 (0.61%) C
7 1 (0.61%) Perl
7 1 (0.61%) Python
7 1 (0.61%) Ruby
7 1 (0.61%) SAPscript
7 1 (0.61%) VB
7 1 (0.61%) VB.NET
Qualifications
1 22 (13.50%) Degree
2 13 (7.98%) CCNA
2 13 (7.98%) Cisco Certification
3 9 (5.52%) MCP
4 8 (4.91%) A+ Certification
4 8 (4.91%) Microsoft Certification
5 6 (3.68%) ITIL Certification
6 5 (3.07%) Numerate Degree
6 5 (3.07%) SC Cleared
6 5 (3.07%) Security Cleared
7 3 (1.84%) Computer Science Degree
7 3 (1.84%) MCSE
8 2 (1.23%) DV Cleared
9 1 (0.61%) AAT
9 1 (0.61%) ACCA
9 1 (0.61%) CCNP
9 1 (0.61%) NCDA
Quality Assurance & Compliance
1 13 (7.98%) SLA
2 3 (1.84%) QA
3 1 (0.61%) Actionable Recommendations
3 1 (0.61%) Sarbanes-Oxley
System Software
1 64 (39.26%) Active Directory
2 18 (11.04%) Hyper-V
2 18 (11.04%) XenApp
3 15 (9.20%) VMware Infrastructure
4 12 (7.36%) Terminal Services
5 11 (6.75%) KVM
5 11 (6.75%) VMware Workstation
5 11 (6.75%) XenServer
6 6 (3.68%) vSphere
Systems Management
1 11 (6.75%) WSUS
1 11 (6.75%) ZABBIX
2 5 (3.07%) SCCM
3 3 (1.84%) AirWatch
4 2 (1.23%) Microsoft Intune
5 1 (0.61%) Norton AntiVirus
Vendors
1 46 (28.22%) Microsoft
2 23 (14.11%) Cisco
3 20 (12.27%) Citrix
3 20 (12.27%) VMware
4 17 (10.43%) SAP
5 11 (6.75%) F5
5 11 (6.75%) McAfee
6 9 (5.52%) NetApp
7 5 (3.07%) IBM
7 5 (3.07%) Oracle
7 5 (3.07%) Salesforce.com
8 4 (2.45%) HP
8 4 (2.45%) Lotus
9 3 (1.84%) CheckPoint
9 3 (1.84%) Remedy
10 2 (1.23%) CyberSource
10 2 (1.23%) Dell
10 2 (1.23%) EqualLogic
10 2 (1.23%) Synology
11 1 (0.61%) Meraki
Wokingham, Berkshire
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Salary: £45000 - £55000 per annum + Benefits
Posted: Yesterday
Reading, Berkshire
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Maidenhead, Berkshire
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Slough
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