Customer Service
West Midlands > Smethwick
The table below provides summary statistics and salary benchmarking for jobs advertised in Smethwick requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 5 December 2025, with comparisons to the same periods in the previous two years.
| 6 months to 5 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | 6 | 1 |
| Rank change year-on-year | - | -5 | - |
| Permanent jobs citing Customer Service | 0 | 1 | 1 |
| As % of all permanent jobs in Smethwick | - | 5.88% | 50.00% |
| As % of the Processes & Methodologies category | - | 6.67% | 50.00% |
| Number of salaries quoted | 0 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £39,250 |
| Median annual salary (50th Percentile) | - | - | £40,500 |
| 75th Percentile | - | - | £41,750 |
| 90th Percentile | - | - | - |
| West Midlands median annual salary | £35,000 | £42,500 | £32,500 |
| % change year-on-year | -17.65% | +30.77% | - |
All Process and Methodology Skills
Smethwick
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Smethwick.
| Permanent vacancies with a requirement for process or methodology skills | 4 | 15 | 2 |
| As % of all permanent jobs advertised in Smethwick | 40.00% | 88.24% | 100.00% |
| Number of salaries quoted | 0 | 3 | 2 |
| 10th Percentile | - | - | £32,050 |
| 25th Percentile | - | - | £33,250 |
| Median annual salary (50th Percentile) | - | £30,000 | £36,500 |
| Median % change year-on-year | - | -17.81% | - |
| 75th Percentile | - | - | £39,750 |
| 90th Percentile | - | - | £40,950 |
| West Midlands median annual salary | £50,000 | £55,000 | £50,000 |
| % change year-on-year | -9.09% | +10.00% | -4.76% |
Customer Service
Job Vacancy Trend in Smethwick
Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Smethwick.
Customer Service
Salary Trend in Smethwick
Salary distribution trend for jobs in Smethwick citing Customer Service.
