Period
to 19 November 2017

The median annual salary for a 1st Line Support Analyst was £21,000 in advertised job vacancies in Solihull during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
West Midlands > Solihull
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 51 49 -
Rank change year-on-year -2 - +78
Permanent jobs requiring a 1st Line Support Analyst 5 4 0
As % of all permanent IT jobs advertised in Solihull 1.27% 0.95% -
As % of the Job Titles category 1.32% 0.98% -
Number of salaries quoted 5 4 0
Solihull median annual salary £21,000 £21,000 -
West Midlands median annual salary £19,625 £20,500 £20,500
% change year-on-year -4.27% - -2.38%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Solihull. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Solihull
Permanent vacancies in Solihull with a recognized job title 378 410 501
% of permanent IT jobs with a recognized job title 95.70% 97.39% 95.98%
Number of salaries quoted 348 363 442
Solihull median annual salary £42,500 £40,000 £35,000
Median salary % change year-on-year +6.25% +14.29% -6.67%
10th Percentile £22,250 £23,500 £24,050
90th Percentile £67,500 £70,000 £52,500
West Midlands median annual salary £40,000 £40,000 £40,000

1st Line Support Analyst
Job Vacancy Trend in Solihull

Job postings that featured 1st Line Support Analyst in the job title as a percentage of all IT jobs advertised in Solihull.

Job vacancy trend for 1st Line Support Analyst in Solihull

1st Line Support Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Solihull.

Salary trend for 1st Line Support Analyst in Solihull

1st Line Support Analyst Skill Set
Top 21 Co-occurring IT Skills in Solihull

For the 6 months to 19 November 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Solihull region featuring 1st Line Support Analyst in the job title.

1 5 (100.00%) Microsoft Office
1 5 (100.00%) ITIL
1 5 (100.00%) Windows
1 5 (100.00%) MS Exchange
1 5 (100.00%) Microsoft
1 5 (100.00%) Active Directory
1 5 (100.00%) Dell
1 5 (100.00%) Citrix
1 5 (100.00%) NetApp
1 5 (100.00%) Firewall
1 5 (100.00%) Management Information System
1 5 (100.00%) VMware
1 5 (100.00%) Problem Management
1 5 (100.00%) VMware Infrastructure
1 5 (100.00%) Hyper-V
1 5 (100.00%) Microsoft Azure
1 5 (100.00%) EqualLogic
1 5 (100.00%) Enterprise Storage
1 5 (100.00%) Process Improvement
1 5 (100.00%) Office 365
1 5 (100.00%) Windows Server

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (100.00%) MS Exchange
Applications
1 5 (100.00%) Microsoft Office
Cloud Services
1 5 (100.00%) Microsoft Azure
1 5 (100.00%) Office 365
Communications & Networking
1 5 (100.00%) Firewall
Miscellaneous
1 5 (100.00%) Enterprise Storage
1 5 (100.00%) Management Information System
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows Server
Processes & Methodologies
1 5 (100.00%) ITIL
1 5 (100.00%) Problem Management
1 5 (100.00%) Process Improvement
System Software
1 5 (100.00%) Active Directory
1 5 (100.00%) Hyper-V
1 5 (100.00%) VMware Infrastructure
Vendors
1 5 (100.00%) Citrix
1 5 (100.00%) Dell
1 5 (100.00%) EqualLogic
1 5 (100.00%) Microsoft
1 5 (100.00%) NetApp
1 5 (100.00%) VMware