Period
to 17 November 2017

The median annual salary for a Technical Support Analyst was £25,500 in advertised job vacancies in Solihull during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
West Midlands > Solihull
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 51 53 61
Rank change year-on-year +2 +8 +17
Permanent jobs requiring a Technical Support Analyst 4 2 2
As % of all permanent IT jobs advertised in Solihull 0.99% 0.47% 0.38%
As % of the Job Titles category 1.04% 0.48% 0.39%
Number of salaries quoted 4 4 2
Solihull median annual salary £25,500 £37,500 £20,163
Median salary % change year-on-year -32.00% +85.98% -31.65%
West Midlands median annual salary £25,500 £22,000 £26,500
% change year-on-year +15.91% -16.98% -10.17%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Solihull. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Solihull
Permanent vacancies in Solihull with a recognized job title 386 416 508
% of permanent IT jobs with a recognized job title 95.78% 97.20% 96.21%
Number of salaries quoted 356 369 450
Solihull median annual salary £42,500 £40,000 £35,000
Median salary % change year-on-year +6.25% +14.29% -6.67%
10th Percentile £22,250 £23,500 £24,000
90th Percentile £67,500 £70,000 £52,500
West Midlands median annual salary £40,000 £40,000 £40,000

Technical Support Analyst
Job Vacancy Trend in Solihull

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in Solihull.

Job vacancy trend for Technical Support Analyst in Solihull

Technical Support Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Solihull.

Salary trend for Technical Support Analyst in Solihull

Technical Support Analyst Skill Set
Top 17 Co-occurring IT Skills in Solihull

For the 6 months to 17 November 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Solihull region featuring Technical Support Analyst in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) MS Exchange
1 4 (100.00%) Microsoft
1 4 (100.00%) Active Directory
1 4 (100.00%) Dell
1 4 (100.00%) Citrix
1 4 (100.00%) NetApp
1 4 (100.00%) Firewall
1 4 (100.00%) VMware
1 4 (100.00%) Retail
1 4 (100.00%) ISO/IEC 27001
1 4 (100.00%) BS25999
1 4 (100.00%) ISO/IEC 20000
1 4 (100.00%) VMware Infrastructure
1 4 (100.00%) Hyper-V
1 4 (100.00%) EqualLogic
1 4 (100.00%) Enterprise Storage

Technical Support Analyst Skill Set
Co-occurring IT Skills in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (100.00%) MS Exchange
Communications & Networking
1 4 (100.00%) Firewall
General
1 4 (100.00%) Retail
Miscellaneous
1 4 (100.00%) Enterprise Storage
Operating Systems
1 4 (100.00%) Windows
Quality Assurance & Compliance
1 4 (100.00%) BS25999
1 4 (100.00%) ISO/IEC 20000
1 4 (100.00%) ISO/IEC 27001
System Software
1 4 (100.00%) Active Directory
1 4 (100.00%) Hyper-V
1 4 (100.00%) VMware Infrastructure
Vendors
1 4 (100.00%) Citrix
1 4 (100.00%) Dell
1 4 (100.00%) EqualLogic
1 4 (100.00%) Microsoft
1 4 (100.00%) NetApp
1 4 (100.00%) VMware