2nd Line Support Jobs in Somerset

Second Line Support
South West > Somerset

The median Second Line Support salary in Somerset is £32,500 per year, according to job vacancies posted during the 6 months leading to 8 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
8 May 2025
Same period 2024 Same period 2023
Rank 46 55 67
Rank change year-on-year +9 +12 -3
Permanent jobs requiring a 2nd Line Support 5 9 2
As % of all permanent jobs advertised in Somerset 1.36% 1.24% 0.34%
As % of the Job Titles category 1.42% 1.27% 0.41%
Number of salaries quoted 5 9 2
10th Percentile - £28,050 £30,650
25th Percentile £31,250 £28,500 £30,875
Median annual salary (50th Percentile) £32,500 £29,000 £31,500
Median % change year-on-year +12.07% -7.94% +5.00%
75th Percentile £33,750 £35,000 £31,875
90th Percentile - £40,000 £31,950
South West median annual salary £31,500 £33,500 £35,000
% change year-on-year -5.97% -4.29% +16.67%

All Permanent IT Job Vacancies
Somerset

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Somerset with a recognized job title 352 707 492
% of permanent jobs with a recognized job title 95.91% 97.38% 82.83%
Number of salaries quoted 163 575 358
10th Percentile £31,250 £25,055 £28,000
25th Percentile £37,574 £31,250 £34,856
Median annual salary (50th Percentile) £47,683 £45,000 £50,000
Median % change year-on-year +5.96% -10.00% +11.11%
75th Percentile £59,375 £57,000 £61,162
90th Percentile £73,750 £65,000 £70,600
South West median annual salary £52,600 £50,000 £52,500
% change year-on-year +5.20% -4.76% +5.00%

2nd Line Support
Job Vacancy Trend in Somerset

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Somerset.

Job vacancy trend for 2nd Line Support in Somerset

2nd Line Support
Salary Trend in Somerset

3-month moving average salary quoted in jobs citing 2nd Line Support in Somerset.

Salary trend for 2nd Line Support in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 6 months to 8 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Frome - 5 £32,500 -
2nd Line Support
South West

2nd Line Support Skill Set
Top 19 Co-occurring Skills and Capabilities in Somerset

For the 6 months to 8 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region featuring 2nd Line Support in the job title.

1 5 (100.00%) ITIL
1 5 (100.00%) Windows
1 5 (100.00%) Linux
1 5 (100.00%) DHCP
1 5 (100.00%) VPN
1 5 (100.00%) DNS
1 5 (100.00%) Microsoft
1 5 (100.00%) Active Directory
1 5 (100.00%) A+ Certification
1 5 (100.00%) Disaster Recovery
1 5 (100.00%) Firewall
1 5 (100.00%) Network+ Certification
1 5 (100.00%) VLAN
1 5 (100.00%) Azure
1 5 (100.00%) Microsoft 365
1 5 (100.00%) Microsoft Intune
1 5 (100.00%) Amazon RDS
1 5 (100.00%) Cybersecurity
1 5 (100.00%) Windows Server

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (100.00%) Azure
1 5 (100.00%) Microsoft 365
Communications & Networking
1 5 (100.00%) DHCP
1 5 (100.00%) DNS
1 5 (100.00%) Firewall
1 5 (100.00%) VLAN
1 5 (100.00%) VPN
Database & Business Intelligence
1 5 (100.00%) Amazon RDS
Operating Systems
1 5 (100.00%) Linux
1 5 (100.00%) Windows
1 5 (100.00%) Windows Server
Processes & Methodologies
1 5 (100.00%) Cybersecurity
1 5 (100.00%) Disaster Recovery
1 5 (100.00%) ITIL
Qualifications
1 5 (100.00%) A+ Certification
1 5 (100.00%) Network+ Certification
System Software
1 5 (100.00%) Active Directory
Systems Management
1 5 (100.00%) Microsoft Intune
Vendors
1 5 (100.00%) Microsoft