Service Desk Support Job Trends in Somerset
Service Desk Support
South West > Somerset
The median Service Desk Support salary in Somerset is £29,000 per year, according to job vacancies posted during the 6 months leading to 4 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 4 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 76 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent Service Desk Support jobs | 4 | 0 | 0 |
| As % of all permanent jobs in Somerset | 0.35% | - | - |
| As % of the Job Titles category | 0.39% | - | - |
| Number of salaries quoted | 2 | 0 | 0 |
| 10th Percentile | £26,400 | - | - |
| 25th Percentile | £27,000 | - | - |
| Median annual salary (50th Percentile) | £29,000 | - | - |
| 75th Percentile | £30,000 | - | - |
| 90th Percentile | - | - | - |
| South West median annual salary | £35,000 | £37,500 | - |
| % change year-on-year | -6.67% | - | - |
All Permanent IT Job Roles
Somerset
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Somerset matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 4 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Somerset matching a recognised job title | 1,019 | 419 | 585 |
| % of permanent job adverts matching a recognised job title | 90.10% | 89.91% | 86.54% |
| Number of salaries quoted | 669 | 222 | 323 |
| 10th Percentile | £28,000 | £25,393 | £29,258 |
| 25th Percentile | £31,875 | £28,188 | £37,099 |
| Median annual salary (50th Percentile) | £45,000 | £40,000 | £50,000 |
| Median % change year-on-year | +12.50% | -20.00% | +9.32% |
| 75th Percentile | £60,000 | £49,688 | £62,500 |
| 90th Percentile | £65,000 | £65,000 | £75,000 |
| South West median annual salary | £55,000 | £45,000 | £51,099 |
| % change year-on-year | +22.22% | -11.94% | -3.04% |
Service Desk Support Job Vacancy Trend in Somerset
Historical trend showing the proportion of permanent Service Desk Support job postings relative to all permanent IT jobs advertised in Somerset.
Service Desk Support Salary Trend in Somerset
Salary distribution trend for Service Desk Support job vacancies in Somerset.
Service Desk Support Job Locations in Somerset
The table below looks at the demand and provides a guide to the median salaries quoted in Service Desk Support jobs within the Somerset region over the 6 months to 4 November 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Taunton | - | 2 | £29,000 | - | 1 |
| Service Desk Support South West |
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Service Desk Support Skill Set Top 30 Co-Occurring Skills & Capabilities in Somerset
For the 6 months to 4 November 2026, Service Desk Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Service Desk Support job ads across the Somerset region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Customer Service | 75.0% | 3 |
| 2 | Active Directory | 50.0% | 2 |
| 2 | Agile | 50.0% | 2 |
| 2 | Business Continuity | 50.0% | 2 |
| 2 | Coaching | 50.0% | 2 |
| 2 | Collaborative Working | 50.0% | 2 |
| 2 | Continuous Improvement | 50.0% | 2 |
| 2 | Customer Experience | 50.0% | 2 |
| 2 | Data Analysis | 50.0% | 2 |
| 2 | Decision-Making | 50.0% | 2 |
| 2 | Incident Management | 50.0% | 2 |
| 2 | Line Management | 50.0% | 2 |
| 2 | Microsoft | 50.0% | 2 |
| 2 | Microsoft 365 | 50.0% | 2 |
| 2 | Open Source | 50.0% | 2 |
| 2 | Operational Resilience | 50.0% | 2 |
| 2 | People Management | 50.0% | 2 |
| 2 | Performance Management | 50.0% | 2 |
| 2 | Resource Allocation | 50.0% | 2 |
| 2 | Service Delivery | 50.0% | 2 |
| 2 | Stakeholder Engagement | 50.0% | 2 |
| 2 | Stakeholder Management | 50.0% | 2 |
| 2 | Windows | 50.0% | 2 |
| 2 | Workflow | 50.0% | 2 |
| 2 | YouTube | 50.0% | 2 |
| 26 | Firewall | 25.0% | 1 |
| 26 | ITIL | 25.0% | 1 |
| 26 | Problem-Solving | 25.0% | 1 |
| 26 | TCP/IP | 25.0% | 1 |
| 26 | Ticket Management | 25.0% | 1 |
Service Desk Support Skill Set Co-Occurring Skills & Capabilities in Somerset by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | Developer | 50.0% | 2 |
| 1 | IT Support Analyst | 50.0% | 2 |
| 1 | IT Support Engineer | 50.0% | 2 |
| 1 | Service Desk Engineer | 50.0% | 2 |
| 1 | Service Desk Manager | 50.0% | 2 |
| 1 | Service Desk Support Analyst | 50.0% | 2 |
| 1 | Service Support Manager | 50.0% | 2 |