Ticket Management Job Trends in Somerset

Ticket Management
South West > Somerset

The table below provides summary statistics and salary benchmarking for jobs advertised in Somerset requiring Ticket Management skills. It covers permanent job vacancies from the 6 months leading up to 4 January 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Jan 2026
Same period 2025 Same period 2024
Rank 50 47 -
Rank change year-on-year -3 - -
Permanent jobs citing Ticket Management 12 3 0
As % of all permanent jobs in Somerset 2.17% 0.66% -
As % of the Processes & Methodologies category 2.78% 0.85% -
Number of salaries quoted 3 2 0
10th Percentile £28,050 - -
25th Percentile £28,687 - -
Median annual salary (50th Percentile) £31,500 £30,000 -
Median % change year-on-year +5.00% - -
75th Percentile £33,250 - -
90th Percentile - - -
South West median annual salary £25,500 £30,000 £36,250
% change year-on-year -15.00% -17.24% -19.44%

All Process & Methodology Skills
Somerset

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Somerset.

Permanent vacancies with a requirement for process or methodology skills 431 354 311
As % of all permanent jobs advertised in Somerset 77.94% 77.46% 87.85%
Number of salaries quoted 192 131 250
10th Percentile £26,525 £31,250 £28,000
25th Percentile £31,250 £38,500 £32,500
Median annual salary (50th Percentile) £42,500 £52,500 £45,000
Median % change year-on-year -19.05% +16.67% -10.00%
75th Percentile £56,250 £62,500 £60,000
90th Percentile £72,250 £81,250 £70,000
South West median annual salary £50,000 £54,720 £52,500
% change year-on-year -8.62% +4.23% +4.23%

Ticket Management
Job Vacancy Trend in Somerset

Historical trend showing the proportion of permanent IT job postings citing Ticket Management relative to all permanent IT jobs advertised in Somerset.

Ticket Management job vacancy trend in Somerset

Ticket Management
Salary Trend in Somerset

Salary distribution trend for jobs in Somerset citing Ticket Management.

Salary distribution trend for jobs in Somerset citing Ticket Management

Ticket Management
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the Somerset region over the 6 months to 4 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bath 0 9 £28,543 -4.86%
Clevedon - 3 - -
Weston-super-Mare - 3 - -
Ticket Management
South West

Ticket Management
Co-Occurring Skills & Capabilities in Somerset by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (16.67%) Microsoft Exchange
1 2 (16.67%) SharePoint
Applications
1 9 (75.00%) Microsoft Office
Cloud Services
1 11 (91.67%) Microsoft 365
2 2 (16.67%) Azure
2 2 (16.67%) Entra ID
General
1 12 (100.00%) Social Skills
2 9 (75.00%) Back Office
3 2 (16.67%) Organisational Skills
Job Titles
1 11 (91.67%) Support Engineer
2 9 (75.00%) Desktop Engineer
2 9 (75.00%) Desktop Support
2 9 (75.00%) Desktop Support Engineer
2 9 (75.00%) Site Engineer
3 2 (16.67%) Analyst
3 2 (16.67%) Support Analyst
3 2 (16.67%) Technical Analyst
3 2 (16.67%) Technical Engineer
3 2 (16.67%) Technical Support
3 2 (16.67%) Technical Support Analyst
3 2 (16.67%) Technical Support Engineer
4 1 (8.33%) Audio Visual Technician
4 1 (8.33%) IT Support
4 1 (8.33%) IT Support Technician
4 1 (8.33%) IT Technician
4 1 (8.33%) Support Technician
Miscellaneous
1 2 (16.67%) Client/Server
2 1 (8.33%) Self-Motivation
Operating Systems
1 12 (100.00%) Windows
2 9 (75.00%) Windows 10
3 2 (16.67%) Windows Server
4 1 (8.33%) Mac OS
Processes & Methodologies
1 12 (100.00%) Customer Service
2 9 (75.00%) Analytics
2 9 (75.00%) Continuous Improvement
2 9 (75.00%) Customer Acquisition
2 9 (75.00%) Customer Experience
2 9 (75.00%) Cybersecurity
2 9 (75.00%) ITIL
2 9 (75.00%) Patch Management
2 9 (75.00%) People Management
2 9 (75.00%) Software Deployment
3 3 (25.00%) Problem-Solving
4 2 (16.67%) Collaborative Working
4 2 (16.67%) Mathematics
4 2 (16.67%) Service Delivery
4 2 (16.67%) Time Management
Qualifications
1 9 (75.00%) CTC Cleared
1 9 (75.00%) Degree
1 9 (75.00%) SC Cleared
1 9 (75.00%) Security Cleared
2 2 (16.67%) MCP
2 2 (16.67%) Microsoft Certification
3 1 (8.33%) Postgraduate
Quality Assurance & Compliance
1 9 (75.00%) SLA
System Software
1 2 (16.67%) Active Directory
Systems Management
1 2 (16.67%) Microsoft Intune
Vendors
1 9 (75.00%) Cisco
2 2 (16.67%) Microsoft