Service Delivery Job Trends in Somerset

Service Delivery
South West > Somerset

The table below provides summary statistics and salary benchmarking for jobs advertised in Somerset requiring Service Delivery skills. It covers permanent job vacancies from the 6 months leading up to 2 January 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Jan 2026
Same period 2025 Same period 2024
Rank 54 38 37
Rank change year-on-year -16 -1 +21
Permanent jobs citing Service Delivery 7 11 12
As % of all permanent jobs in Somerset 1.25% 2.39% 3.37%
As % of the Processes & Methodologies category 1.61% 3.09% 3.80%
Number of salaries quoted 7 5 9
10th Percentile £29,750 £40,950 £28,000
25th Percentile £32,481 £45,000 £32,750
Median annual salary (50th Percentile) £48,998 £51,819 £33,500
Median % change year-on-year -5.44% +54.68% +28.85%
75th Percentile £53,921 £55,000 £47,500
90th Percentile £56,250 £64,750 £62,500
South West median annual salary £42,500 £52,500 £45,000
% change year-on-year -19.05% +16.67% -3.23%

All Process & Methodology Skills
Somerset

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Somerset.

Permanent vacancies with a requirement for process or methodology skills 435 356 316
As % of all permanent jobs advertised in Somerset 77.40% 77.22% 88.76%
Number of salaries quoted 196 133 255
10th Percentile £26,625 £31,250 £28,000
25th Percentile £31,250 £38,750 £32,625
Median annual salary (50th Percentile) £42,500 £52,500 £45,000
Median % change year-on-year -19.05% +16.67% -10.00%
75th Percentile £56,250 £62,500 £60,000
90th Percentile £70,000 £81,250 £70,000
South West median annual salary £50,000 £55,000 £53,351
% change year-on-year -9.09% +3.09% +5.03%

Service Delivery
Job Vacancy Trend in Somerset

Historical trend showing the proportion of permanent IT job postings citing Service Delivery relative to all permanent IT jobs advertised in Somerset.

Service Delivery job vacancy trend in Somerset

Service Delivery
Salary Trend in Somerset

Salary distribution trend for jobs in Somerset citing Service Delivery.

Salary distribution trend for jobs in Somerset citing Service Delivery

Service Delivery
Salary Histogram in Somerset

Salary distribution for jobs citing Service Delivery in Somerset over the 6 months to 2 January 2026.

Salary histogram for Service Delivery in Somerset

Service Delivery
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Somerset region over the 6 months to 2 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Portishead -2 3 £48,998 -5.44%
Bath -10 2 £52,500 -6.67%
Service Delivery
South West

Service Delivery
Co-Occurring Skills & Capabilities in Somerset by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (28.57%) Microsoft Exchange
1 2 (28.57%) SharePoint
Business Applications
1 1 (14.29%) assyst
1 1 (14.29%) Remedy ITSM
Cloud Services
1 4 (57.14%) Azure
2 2 (28.57%) AWS
2 2 (28.57%) Entra ID
2 2 (28.57%) Microsoft 365
Communications & Networking
1 1 (14.29%) Wireless
General
1 3 (42.86%) Finance
1 3 (42.86%) Police
1 3 (42.86%) Social Skills
2 2 (28.57%) Organisational Skills
3 1 (14.29%) Inclusion and Diversity
3 1 (14.29%) Retail
Job Titles
1 4 (57.14%) Analyst
2 2 (28.57%) 3rd Line Engineer
2 2 (28.57%) IT Analyst
2 2 (28.57%) Service Analyst
2 2 (28.57%) Support Analyst
2 2 (28.57%) Support Engineer
2 2 (28.57%) Technical Analyst
2 2 (28.57%) Technical Engineer
2 2 (28.57%) Technical Support
2 2 (28.57%) Technical Support Analyst
2 2 (28.57%) Technical Support Engineer
3 1 (14.29%) IT Services Manager
3 1 (14.29%) IT Support
3 1 (14.29%) IT Support Manager
3 1 (14.29%) ITSM Analyst
3 1 (14.29%) Service Desk Analyst
3 1 (14.29%) Service Management Analyst
3 1 (14.29%) Service Manager
3 1 (14.29%) Service Support Manager
3 1 (14.29%) Support Manager
Miscellaneous
1 2 (28.57%) Client/Server
2 1 (14.29%) Self-Motivation
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows Server
Processes & Methodologies
1 5 (71.43%) Customer Service
1 5 (71.43%) Problem-Solving
2 4 (57.14%) Collaborative Working
2 4 (57.14%) ITIL
3 3 (42.86%) Line Management
3 3 (42.86%) Project Delivery
4 2 (28.57%) Continuous Improvement
4 2 (28.57%) Customer Experience
4 2 (28.57%) DevOps
4 2 (28.57%) ITSM
4 2 (28.57%) Mathematics
4 2 (28.57%) Problem Management
4 2 (28.57%) Service Management
4 2 (28.57%) Ticket Management
4 2 (28.57%) Time Management
4 2 (28.57%) User Experience
5 1 (14.29%) Change Management
5 1 (14.29%) Incident Management
5 1 (14.29%) Project Management
5 1 (14.29%) Risk Management
Programming Languages
1 2 (28.57%) PowerShell
Qualifications
1 2 (28.57%) Degree
1 2 (28.57%) ITIL Foundation Certificate
1 2 (28.57%) MCP
1 2 (28.57%) Microsoft Certification
Quality Assurance & Compliance
1 1 (14.29%) PMO
System Software
1 2 (28.57%) Active Directory
Systems Management
1 2 (28.57%) Microsoft Intune
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) arcserve
2 2 (28.57%) Cisco
2 2 (28.57%) Veeam
3 1 (14.29%) BMC
3 1 (14.29%) IFS
3 1 (14.29%) Remedy
3 1 (14.29%) ServiceNow