Period
to 24 February 2020

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 24 February 2020 with a comparison to the same period in the previous 2 years.

Service Delivery
South West > Somerset
6 months to
24 Feb 2020
Same period 2019 Same period 2018
Rank 54 98 77
Rank change year-on-year +44 -21 -5
Permanent jobs citing Service Delivery 34 8 35
As % of all permanent IT jobs advertised in Somerset 3.80% 0.72% 2.85%
As % of the Processes & Methodologies category 4.38% 0.78% 3.13%
Number of salaries quoted 9 7 20
Somerset median annual salary £26,000 £50,000 £42,500
Median salary % change year-on-year -48.00% +17.65% +9.68%
10th Percentile £23,125 £28,053 £22,000
90th Percentile £33,777 £62,500 £57,525
South West median annual salary £45,000 £40,750 £45,000
% change year-on-year +10.43% -9.44% +21.62%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for process or methodology skills.

All Process and Methodology Skills
Somerset
Permanent vacancies with a requirement for process or methodology skills 776 1,023 1,119
As % of all permanent IT jobs advertised in Somerset 86.80% 91.58% 91.12%
Number of salaries quoted 660 707 943
Somerset median annual salary £42,500 £42,500 £41,000
Median salary % change year-on-year - +3.66% +2.50%
10th Percentile £27,500 £27,000 £26,250
90th Percentile £65,000 £68,750 £60,000
South West median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +2.41%

Service Delivery
Job Vacancy Trend in Somerset

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for Service Delivery in Somerset

Service Delivery
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Somerset.

Salary trend for Service Delivery in Somerset

Service Delivery
Salary Histogram in Somerset

The salary distribution of IT jobs citing Service Delivery in Somerset over the 6 months to 24 February 2020.

Salary histogram for Service Delivery in Somerset

Service Delivery
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Somerset region over the 6 months to 24 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wells - 12 - -
Bath +11 11 £26,000 -34.18% 5
Yeovil - 4 £31,500 - 2
Weston-super-Mare - 3 - -
Taunton - 2 - - 2
Street -2 1 £25,000 -58.33%
Portishead -11 1 £39,069 +18.39%
Service Delivery
South West

For the 6 months to 24 February 2020, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region with a requirement for Service Delivery.

1 14 (41.18%) SaaS
1 14 (41.18%) Technical Leadership
2 12 (35.29%) Service Delivery Management
2 12 (35.29%) Problem-Solving
2 12 (35.29%) DevOps
2 12 (35.29%) Service Management
2 12 (35.29%) ITSM
3 6 (17.65%) Active Directory
3 6 (17.65%) Incident Management
3 6 (17.65%) Data Analysis
3 6 (17.65%) Problem Management
3 6 (17.65%) Continuous Improvement
3 6 (17.65%) Performance Management
3 6 (17.65%) People Management
3 6 (17.65%) SDLC
3 6 (17.65%) SFIA
4 5 (14.71%) Marketing
4 5 (14.71%) SLA
5 4 (11.76%) Coaching
6 3 (8.82%) Google
6 3 (8.82%) Windows 8
6 3 (8.82%) Windows Server 2012
6 3 (8.82%) VMware Infrastructure
6 3 (8.82%) Windows Server 2008
6 3 (8.82%) Windows 7
6 3 (8.82%) Windows 10
6 3 (8.82%) Mentoring
6 3 (8.82%) Proactive Monitoring
6 3 (8.82%) Workshop Facilitation
6 3 (8.82%) Proactive Maintenance

Service Delivery
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (8.82%) Microsoft Office
Cloud Services
1 14 (41.18%) SaaS
2 2 (5.88%) AWS
2 2 (5.88%) Azure
2 2 (5.88%) PaaS
Communications & Networking
1 3 (8.82%) DHCP
1 3 (8.82%) DNS
Database & Business Intelligence
1 1 (2.94%) BusinessObjects
1 1 (2.94%) Qlik Sense
General
1 5 (14.71%) Marketing
2 3 (8.82%) Finance
2 3 (8.82%) Housing Association
2 3 (8.82%) Public Sector
3 2 (5.88%) Electronics
3 2 (5.88%) Manufacturing
3 2 (5.88%) Telecoms
4 1 (2.94%) Aerospace
4 1 (2.94%) Avionics
4 1 (2.94%) Local Government
4 1 (2.94%) Military
4 1 (2.94%) Police
Job Titles
1 12 (35.29%) Head of IT
1 12 (35.29%) IT Manager
1 12 (35.29%) IT Services Manager
1 12 (35.29%) Service Manager
2 9 (26.47%) Analyst
3 6 (17.65%) Applications Support
3 6 (17.65%) Applications Support Analyst
3 6 (17.65%) Support Analyst
4 3 (8.82%) Data Analyst
4 3 (8.82%) Data Insight Analyst
4 3 (8.82%) Developer
4 3 (8.82%) Field Engineer
4 3 (8.82%) Field Support Engineer
4 3 (8.82%) Insight Analyst
4 3 (8.82%) Insight Data Analyst
4 3 (8.82%) Support Engineer
5 2 (5.88%) .NET Development Team Leader
5 2 (5.88%) .NET Software Developer
5 2 (5.88%) Principal .NET Developer
5 2 (5.88%) Principal Software Developer
Libraries, Frameworks & Software Standards
1 2 (5.88%) .NET
1 2 (5.88%) AngularJS
Miscellaneous
1 2 (5.88%) Hybrid Cloud
1 2 (5.88%) Management Information System
1 2 (5.88%) User Experience
2 1 (2.94%) Driving Licence
Operating Systems
1 3 (8.82%) Windows
1 3 (8.82%) Windows 10
1 3 (8.82%) Windows 7
1 3 (8.82%) Windows 8
1 3 (8.82%) Windows Server 2008
1 3 (8.82%) Windows Server 2012
Processes & Methodologies
1 14 (41.18%) Technical Leadership
2 12 (35.29%) DevOps
2 12 (35.29%) ITSM
2 12 (35.29%) Problem-Solving
2 12 (35.29%) Service Delivery Management
2 12 (35.29%) Service Management
3 6 (17.65%) Continuous Improvement
3 6 (17.65%) Data Analysis
3 6 (17.65%) Incident Management
3 6 (17.65%) People Management
3 6 (17.65%) Performance Management
3 6 (17.65%) Problem Management
3 6 (17.65%) SDLC
3 6 (17.65%) SFIA
4 4 (11.76%) Coaching
5 3 (8.82%) Agile Software Development
5 3 (8.82%) Business Intelligence
5 3 (8.82%) Mentoring
5 3 (8.82%) Proactive Maintenance
5 3 (8.82%) Proactive Monitoring
Programming Languages
1 3 (8.82%) SQL
2 2 (5.88%) Java
2 2 (5.88%) JavaScript
2 2 (5.88%) Python
Qualifications
1 1 (2.94%) Degree
Quality Assurance & Compliance
1 5 (14.71%) SLA
2 1 (2.94%) GDPR
2 1 (2.94%) QA
System Software
1 6 (17.65%) Active Directory
2 3 (8.82%) VMware Infrastructure
Systems Management
1 2 (5.88%) SCCM
Vendors
1 3 (8.82%) Apple
1 3 (8.82%) Citrix
1 3 (8.82%) Google
1 3 (8.82%) VMware
2 2 (5.88%) SAP
3 1 (2.94%) Serena
3 1 (2.94%) Xerox