The median annual salary for a Service Desk Technician was £20,250 in advertised job vacancies in the South East during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Technician
England > South East
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 392 434 463
Rank change year-on-year +42 +29  
Permanent jobs requiring a Service Desk Technician 4 8 15
As % of all permanent IT jobs advertised in the South East 0.027% 0.044% 0.070%
As % of the Job Titles category 0.028% 0.045% 0.072%
Number of salaries quoted 4 6 11
South East median annual salary £20,250 £25,000 £19,000
Median salary % change year-on-year -19.00% +31.57%  
10th Percentile £18,000 £18,625 £16,750
90th Percentile £23,750 £28,750 £23,500
England median annual salary £23,000 £22,500 £22,000
% change year-on-year +2.22% +2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14100 17771 20746
As % of all permanent IT job vacancies advertised in the South East 96.65% 96.97% 97.13%
Number of salaries quoted 51721 74610 83636
South East median annual salary £43,500 £44,000 £42,500
Median salary % change year-on-year -1.13% +3.52%  
10th Percentile £24,750 £25,000 £24,000
90th Percentile £66,250 £65,000 £65,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.55%  

Service Desk Technician
Job Vacancy Trend in the South East

Job postings that featured Service Desk Technician in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Technician in the South East

Service Desk Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician in the South East.

Salary trend for Service Desk Technician in the South East

Service Desk Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the South East region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kent - 4 £20,250 -
Service Desk Technician
England

Service Desk Technician Skill Set
Top 28 Co-occurring IT Skills in the South East

For the 6 months to 29 June 2017, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Technician in the job title.

1 6 (66.67%) Windows
1 6 (66.67%) Microsoft Office
1 6 (66.67%) Microsoft
2 5 (55.56%) Windows 7
3 4 (44.44%) Acrobat
3 4 (44.44%) ITIL Foundation Certificate
3 4 (44.44%) Windows 10
3 4 (44.44%) Adobe
3 4 (44.44%) ITIL
3 4 (44.44%) SLA
4 2 (22.22%) Active Directory
4 2 (22.22%) Microsoft Certification
4 2 (22.22%) Internet
4 2 (22.22%) Artificial Intelligence
4 2 (22.22%) MCDST
4 2 (22.22%) Robotics
4 2 (22.22%) Internet of Things
5 1 (11.11%) Microsoft Azure
5 1 (11.11%) Intranet
5 1 (11.11%) Unified Communications
5 1 (11.11%) Office 365
5 1 (11.11%) Azure Active Directory
5 1 (11.11%) IP Telephony
5 1 (11.11%) SQL Server
5 1 (11.11%) Windows 2000
5 1 (11.11%) SharePoint
5 1 (11.11%) MS Exchange
5 1 (11.11%) LAN

Service Desk Technician Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) MS Exchange
1 1 (11.11%) SharePoint
Applications
1 6 (66.67%) Microsoft Office
2 4 (44.44%) Acrobat
Cloud Services
1 1 (11.11%) Azure Active Directory
1 1 (11.11%) Microsoft Azure
1 1 (11.11%) Office 365
Communications & Networking
1 2 (22.22%) Internet
2 1 (11.11%) Intranet
2 1 (11.11%) IP Telephony
2 1 (11.11%) LAN
2 1 (11.11%) Unified Communications
Database & Business Intelligence
1 1 (11.11%) SQL Server
Miscellaneous
1 2 (22.22%) Internet of Things
1 2 (22.22%) Robotics
Operating Systems
1 6 (66.67%) Windows
2 5 (55.56%) Windows 7
3 4 (44.44%) Windows 10
4 1 (11.11%) Windows 2000
Processes & Methodologies
1 4 (44.44%) ITIL
2 2 (22.22%) Artificial Intelligence
Qualifications
1 4 (44.44%) ITIL Foundation Certificate
2 2 (22.22%) MCDST
2 2 (22.22%) Microsoft Certification
Quality Assurance & Compliance
1 4 (44.44%) SLA
System Software
1 2 (22.22%) Active Directory
Vendors
1 6 (66.67%) Microsoft
2 4 (44.44%) Adobe
Godalming, Surrey
Ashdown IT
Salary: £23000 per annum + MCSE
Posted: Yesterday