Customer Service Advisor Jobs in South Shields

Customer Service Adviser
Tyne and Wear > South Shields

The median Customer Service Adviser salary in South Shields is £25,087 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 2 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Advisor 10 0 0
As % of all permanent jobs advertised in South Shields 71.43% - -
As % of the Job Titles category 76.92% - -
Number of salaries quoted 5 0 0
10th Percentile £24,137 - -
25th Percentile - - -
Median annual salary (50th Percentile) £25,087 - -
75th Percentile - - -
90th Percentile - - -
Tyne and Wear median annual salary £25,087 - -

All Permanent IT Job Vacancies
South Shields

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Shields. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Shields with a recognized job title 13 1 7
% of permanent jobs with a recognized job title 92.86% 100.00% 87.50%
Number of salaries quoted 5 1 6
10th Percentile £24,137 - -
25th Percentile - £46,250 £33,363
Median annual salary (50th Percentile) £25,087 £47,500 £37,408
Median % change year-on-year -47.19% +26.98% +17.30%
75th Percentile - £48,750 £43,188
90th Percentile - - £53,375
Tyne and Wear median annual salary £48,000 £48,000 £52,500
% change year-on-year - -8.57% +16.67%

Customer Service Advisor
Job Vacancy Trend in South Shields

Job postings that featured Customer Service Advisor in the job title as a proportion of all IT jobs advertised in South Shields.

Job vacancy trend for Customer Service Advisor in South Shields

Customer Service Advisor Skill Set
Top 7 Co-occurring Skills and Capabilities in South Shields

For the 6 months to 28 May 2025, Customer Service Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Shields region featuring Customer Service Advisor in the job title.

1 10 (100.00%) Broadband
1 10 (100.00%) BT
1 10 (100.00%) Customer Service
2 9 (90.00%) Problem-Solving
2 9 (90.00%) Games
2 9 (90.00%) Banking
3 1 (10.00%) Billing

Customer Service Advisor Skill Set
Co-occurring Skills and Capabilities in South Shields by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 10 (100.00%) Broadband
General
1 9 (90.00%) Banking
1 9 (90.00%) Games
2 1 (10.00%) Billing
Processes & Methodologies
1 10 (100.00%) Customer Service
2 9 (90.00%) Problem-Solving
Vendors
1 10 (100.00%) BT