Customer Service Jobs in South Shields

Customer Service
Tyne and Wear > South Shields

The table below provides summary statistics for permanent job vacancies advertised in South Shields requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 28 May 2025, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 2 - 3
Rank change year-on-year - - -
Permanent jobs citing Customer Service 10 0 2
As % of all permanent jobs advertised in South Shields 71.43% - 25.00%
As % of the Processes & Methodologies category 76.92% - 25.00%
Number of salaries quoted 5 0 2
10th Percentile £24,137 - £40,575
25th Percentile - - £40,688
Median annual salary (50th Percentile) £25,087 - £41,750
75th Percentile - - £43,188
90th Percentile - - £43,525
Tyne and Wear median annual salary £25,087 £32,500 £42,500
% change year-on-year -22.81% -23.53% +55.96%

All Process and Methodology Skills
South Shields

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in South Shields.

Permanent vacancies with a requirement for process or methodology skills 13 1 8
As % of all permanent jobs advertised in South Shields 92.86% 100.00% 100.00%
Number of salaries quoted 5 1 7
10th Percentile £24,137 - -
25th Percentile - £46,250 £33,363
Median annual salary (50th Percentile) £25,087 £47,500 £41,000
Median % change year-on-year -47.19% +15.85% +28.56%
75th Percentile - £48,750 £45,063
90th Percentile - - £53,025
Tyne and Wear median annual salary £48,000 £50,000 £52,500
% change year-on-year -4.00% -4.76% +10.53%

Customer Service
Job Vacancy Trend in South Shields

Job postings citing Customer Service as a proportion of all IT jobs advertised in South Shields.

Job vacancy trend for Customer Service in South Shields

Customer Service
Salary Trend in South Shields

3-month moving average salary quoted in jobs citing Customer Service in South Shields.

Salary trend for Customer Service in South Shields

Customer Service
Co-occurring Skills and Capabilities in South Shields by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 10 (100.00%) Broadband
General
1 9 (90.00%) Banking
1 9 (90.00%) Games
2 1 (10.00%) Billing
Job Titles
1 10 (100.00%) Customer Service Advisor
Processes & Methodologies
1 9 (90.00%) Problem-Solving
Vendors
1 10 (100.00%) BT