Customer Service Advisor Job Trends in South Shields

Customer Service Adviser
Tyne and Wear > South Shields

The median Customer Service Adviser salary in South Shields is £25,087 per year, according to job vacancies posted during the 6 months leading to 1 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Oct 2025
Same period 2024 Same period 2023
Rank 2 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Advisor 4 0 0
As % of all permanent jobs in South Shields 50.00% - -
As % of the Job Titles category 57.14% - -
Number of salaries quoted 3 0 0
10th Percentile £23,821 - -
25th Percentile £24,296 - -
Median annual salary (50th Percentile) £25,087 - -
75th Percentile - - -
90th Percentile - - -
Tyne and Wear median annual salary £25,087 - -

All Permanent IT Job Vacancies
South Shields

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Shields. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Shields with a recognized job title 7 1 2
% of permanent jobs with a recognized job title 87.50% 100.00% 66.67%
Number of salaries quoted 3 0 2
10th Percentile £23,821 - £32,625
25th Percentile £24,296 - £33,938
Median annual salary (50th Percentile) £25,087 - £37,250
Median % change year-on-year - - +16.80%
75th Percentile - - £39,938
90th Percentile - - £40,875
Tyne and Wear median annual salary £45,000 £45,000 £52,500
% change year-on-year - -14.29% -

Customer Service Advisor
Salary Trend in South Shields

Salary distribution trend for Customer Service Advisor job vacancies in South Shields.

Salary distribution trend for Customer Service Advisor job vacancies in South Shields

Customer Service Advisor Skill Set
Top 7 Co-Occurring Skills & Capabilities in South Shields

For the 6 months to 1 October 2025, Customer Service Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South Shields region featuring Customer Service Advisor in the job title.

1 4 (100.00%) Broadband
1 4 (100.00%) BT
1 4 (100.00%) Customer Service
2 3 (75.00%) Problem-Solving
2 3 (75.00%) Games
2 3 (75.00%) Banking
3 1 (25.00%) Billing

Customer Service Advisor Skill Set
Co-Occurring Skills & Capabilities in South Shields by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 4 (100.00%) Broadband
General
1 3 (75.00%) Banking
1 3 (75.00%) Games
2 1 (25.00%) Billing
Processes & Methodologies
1 4 (100.00%) Customer Service
2 3 (75.00%) Problem-Solving
Vendors
1 4 (100.00%) BT