Help Desk Technician Job Trends in South Shields

Help Desk Technician
Tyne and Wear > South Shields

The median Help Desk Technician salary in South Shields is £28,000 per year, according to job vacancies posted during the 6 months leading to 24 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

 6 months to
24 Feb 2026		 Same period 2025 Same period 2024
Rank 2 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Technician 1 0 0
As % of all permanent jobs in South Shields 33.33% - -
As % of the Job Titles category 33.33% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £27,250 - -
Median annual salary (50th Percentile) £28,000 - -
75th Percentile £28,750 - -
90th Percentile - - -
Tyne and Wear median annual salary £28,000 £28,000 -

All Permanent IT Job Roles
South Shields

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Shields. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Shields with a recognized job title 3 1 1
% of permanent jobs with a recognized job title 100.00% 100.00% 100.00%
Number of salaries quoted 2 1 1
10th Percentile £14,767 - -
25th Percentile £16,847 - £31,750
Median annual salary (50th Percentile) £20,690 £24,000 £33,500
Median % change year-on-year -13.79% -28.36% -0.93%
75th Percentile £24,907 - £35,250
90th Percentile £27,213 - -
Tyne and Wear median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -13.64%

Help Desk Technician Skill Set
Top 1 Co-Occurring Skills & Capabilities in South Shields

For the 6 months to 24 February 2026, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South Shields region featuring Help Desk Technician in the job title.

1 1 (100.00%) Customer Service

Help Desk Technician Skill Set
Co-Occurring Skills & Capabilities in South Shields by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Self-Motivation
Processes & Methodologies
1 1 (100.00%) Customer Service
Help Desk Technician jobs