The median annual salary for a 2nd Line Support Analyst was £24,000 in advertised job vacancies in South Wales during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
Wales / South Wales
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 86 101 90
Rank change year-on-year +15 -11  
Permanent jobs requiring a 2nd Line Support Analyst 3 2 7
As % of all permanent IT jobs advertised in South Wales 0.34% 0.16% 0.59%
As % of the Job Titles category 0.35% 0.16% 0.61%
Number of salaries quoted 3 2 4
Median salary £24,000 £22,000 £23,250
Median salary % change year-on-year +9.09% -5.37%  
UK excluding London median salary £25,000 £26,500 £24,500
% change year-on-year -5.66% +8.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in South Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South Wales
Permanent job vacancies with a job title containing a recognized job role 848 1220 1150
As % of all permanent IT job vacancies advertised in South Wales 97.36% 98.15% 97.29%
Number of salaries quoted 742 1042 1005
Median salary £37,725 £37,500 £37,000
Median salary % change year-on-year +0.59% +1.35%  
90% offered a salary of more than £23,000 £22,500 £24,500
10% offered a salary of more than £50,000 £50,250 £50,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in South Wales

2nd Line Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in South Wales.

Salary trend for 2nd Line Support Analyst in South Wales

2nd Line Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South Wales region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Caerphilly - 2 £24,000 -
Newport +4 1 £22,500 +7.14%
2nd Line Support Analyst
Wales

2nd Line Support Analyst Skill Set
Top 15 Co-occurring IT Skills in South Wales

For the 6 months to 29 March 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring 2nd Line Support Analyst in the job title.

1 7 (100.00%) Windows
1 7 (100.00%) Active Directory
1 7 (100.00%) Windows 7
2 3 (42.86%) Advertising
2 3 (42.86%) Windows Server
3 2 (28.57%) Asset Management
3 2 (28.57%) Visualfiles
3 2 (28.57%) Incident Management
3 2 (28.57%) Legal
3 2 (28.57%) A+ Certification
3 2 (28.57%) Office 365
3 2 (28.57%) Windows 8
3 2 (28.57%) Remote Desktop
3 2 (28.57%) iManage
3 2 (28.57%) Network+ Certification

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (28.57%) Visualfiles
Cloud Services
1 2 (28.57%) Office 365
Communications & Networking
1 2 (28.57%) Remote Desktop
General
1 3 (42.86%) Advertising
2 2 (28.57%) Legal
Operating Systems
1 7 (100.00%) Windows
1 7 (100.00%) Windows 7
2 3 (42.86%) Windows Server
3 2 (28.57%) Windows 8
Processes & Methodologies
1 2 (28.57%) Asset Management
1 2 (28.57%) Incident Management
Qualifications
1 2 (28.57%) A+ Certification
1 2 (28.57%) Network+ Certification
System Software
1 7 (100.00%) Active Directory
Vendors
1 2 (28.57%) iManage