3rd Line Support Job Trends in South Wales

Third Line Support
Wales > South Wales

The median Third Line Support salary in South Wales is £33,750 per year, according to job vacancies posted during the 6 months leading to 19 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Nov 2025
Same period 2024 Same period 2023
Rank 63 - -
Rank change year-on-year - - -
Permanent jobs requiring a 3rd Line Support 4 0 0
As % of all permanent jobs in South Wales 0.50% - -
As % of the Job Titles category 0.56% - -
Number of salaries quoted 4 0 0
10th Percentile - - -
25th Percentile £31,250 - -
Median annual salary (50th Percentile) £33,750 - -
75th Percentile £35,000 - -
90th Percentile - - -
Wales median annual salary £33,750 - £34,250
% change year-on-year - - -19.41%

All Permanent IT Job Vacancies
South Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Wales with a recognized job title 711 828 567
% of permanent jobs with a recognized job title 88.32% 97.30% 94.19%
Number of salaries quoted 530 525 433
10th Percentile £26,925 £30,000 £32,646
25th Percentile £33,500 £35,000 £40,770
Median annual salary (50th Percentile) £50,000 £48,000 £50,000
Median % change year-on-year +4.17% -4.00% -
75th Percentile £60,000 £62,500 £65,000
90th Percentile £75,000 £75,000 £72,433
Wales median annual salary £49,750 £45,000 £46,170
% change year-on-year +10.56% -2.53% -7.66%

3rd Line Support
Job Vacancy Trend in South Wales

Historical trend showing the proportion of permanent IT job postings featuring '3rd Line Support' in the job title relative to all permanent IT jobs advertised in South Wales.

3rd Line Support job vacancy trend in South Wales

3rd Line Support
Salary Trend in South Wales

Salary distribution trend for 3rd Line Support job vacancies in South Wales.

Salary distribution trend for 3rd Line Support job vacancies in South Wales

3rd Line Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South Wales region over the 6 months to 19 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cardiff - 4 £33,750 - 4
3rd Line Support
Wales

3rd Line Support Skill Set
Top 5 Co-Occurring Skills & Capabilities in South Wales

For the 6 months to 19 November 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring 3rd Line Support in the job title.

1 2 (50.00%) Customer Service
1 2 (50.00%) Degree
1 2 (50.00%) Hardware Maintenance
1 2 (50.00%) Infrastructure Management
1 2 (50.00%) Microsoft

3rd Line Support Skill Set
Co-Occurring Skills & Capabilities in South Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 2 (50.00%) Retail
Processes & Methodologies
1 2 (50.00%) Customer Service
1 2 (50.00%) Hardware Maintenance
1 2 (50.00%) Infrastructure Management
Qualifications
1 2 (50.00%) Degree
Vendors
1 2 (50.00%) Microsoft