The median annual salary for a IT Support was £27,000 in advertised job vacancies in Wales during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
UK / Wales
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 82 84 88
Rank change year-on-year +2 +4  
Permanent jobs requiring an IT Support 22 23 18
As % of all permanent IT jobs advertised in Wales 2.00% 1.66% 1.34%
As % of the Job Titles category 2.07% 1.69% 1.37%
Number of salaries quoted 18 20 17
Median salary £27,000 £24,750 £25,000
Median salary % change year-on-year +9.09% -1.00%  
90% offered a salary of more than £21,800 £18,000 £19,800
10% offered a salary of more than £30,900 £32,500 £27,200
UK excluding London median salary £25,000 £25,000 £24,500
% change year-on-year - +2.04%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wales
Permanent job vacancies with a job title containing a recognized job role 1064 1359 1313
As % of all permanent IT job vacancies advertised in Wales 96.64% 98.12% 97.40%
Number of salaries quoted 890 1151 1128
Median salary £37,500 £35,000 £37,000
Median salary % change year-on-year +7.14% -5.40%  
90% offered a salary of more than £23,000 £22,500 £24,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

IT Support
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales that featured IT Support in the job title.

Job vacancy trend for IT Support in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Wales.

Salary trend for IT Support in Wales

IT Support
Salary Histogram in Wales

The salary distribution of IT jobs citing IT Support in Wales over the 3 months to 30 March 2017.

Salary histogram for IT Support in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +9 16 £27,000 +1.88% 1
North Wales +5 4 £25,000 -23.07%
West Wales -1 2 £28,000 +51.35%
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 30 March 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring IT Support in the job title.

1 31 (65.96%) Windows
2 30 (63.83%) Microsoft
3 23 (48.94%) Windows Server
4 20 (42.55%) MS Office
5 19 (40.43%) MS Excel
6 18 (38.30%) SQL Server
7 14 (29.79%) SLA
8 11 (23.40%) Active Directory
8 11 (23.40%) MS Exchange
8 11 (23.40%) Disaster Recovery
8 11 (23.40%) Security Cleared
9 10 (21.28%) Windows 7
9 10 (21.28%) PDA
9 10 (21.28%) VMware
9 10 (21.28%) Internet
10 9 (19.15%) Hyper-V
10 9 (19.15%) Dell
10 9 (19.15%) SQL
11 8 (17.02%) VMware Infrastructure
11 8 (17.02%) Web Design
11 8 (17.02%) MySQL
11 8 (17.02%) Broadband
11 8 (17.02%) LAN
11 8 (17.02%) WAN
11 8 (17.02%) XenServer
11 8 (17.02%) Office 365
11 8 (17.02%) Exchange Server 2013
11 8 (17.02%) Server Virtualisation
12 6 (12.77%) Windows 8
12 6 (12.77%) TCP/IP

IT Support Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (23.40%) MS Exchange
2 8 (17.02%) Exchange Server 2013
3 1 (2.13%) Exchange Server 2010
3 1 (2.13%) JBoss
Applications
1 20 (42.55%) MS Office
2 19 (40.43%) MS Excel
3 2 (4.26%) MS Visio
4 1 (2.13%) MS PowerPoint
Business Applications
1 4 (8.51%) Sage 200
2 3 (6.38%) Sage 50
3 1 (2.13%) Dynamics AX
3 1 (2.13%) SAP ERP
3 1 (2.13%) Visualfiles
Cloud Services
1 8 (17.02%) Office 365
Communications & Networking
1 10 (21.28%) Internet
2 8 (17.02%) Broadband
2 8 (17.02%) LAN
2 8 (17.02%) WAN
3 6 (12.77%) TCP/IP
4 3 (6.38%) Ethernet
4 3 (6.38%) Remote Desktop
4 3 (6.38%) VoIP
5 2 (4.26%) Firewall
5 2 (4.26%) SAN
5 2 (4.26%) VPN
6 1 (2.13%) DHCP
6 1 (2.13%) DNS
6 1 (2.13%) NAS
6 1 (2.13%) PABX
6 1 (2.13%) VLAN
Database & Business Intelligence
1 18 (38.30%) SQL Server
2 8 (17.02%) MySQL
3 3 (6.38%) SQL Server 2008
3 3 (6.38%) SQL Server 2012
3 3 (6.38%) SQL Server 2014
4 2 (4.26%) Ingres
4 2 (4.26%) RDBMS
4 2 (4.26%) Relational Database
5 1 (2.13%) Oracle Database
5 1 (2.13%) Oracle Database 11g
General
1 4 (8.51%) Advertising
1 4 (8.51%) Finance
2 3 (6.38%) Manufacturing
3 2 (4.26%) Back Office
4 1 (2.13%) Law
Libraries, Frameworks & Software Standards
1 1 (2.13%) CGI
1 1 (2.13%) HTML
Miscellaneous
1 10 (21.28%) PDA
2 3 (6.38%) Management Information System
3 2 (4.26%) Analytical Skills
3 2 (4.26%) Smartphone
3 2 (4.26%) Virtual Team
4 1 (2.13%) BBC
4 1 (2.13%) Computer Science
4 1 (2.13%) Data Protection Act
4 1 (2.13%) EPoS
Operating Systems
1 31 (65.96%) Windows
2 23 (48.94%) Windows Server
3 10 (21.28%) Windows 7
4 6 (12.77%) Windows 8
5 5 (10.64%) Windows 10
6 3 (6.38%) Windows Server 2003
6 3 (6.38%) Windows Server 2008
6 3 (6.38%) Windows XP
7 2 (4.26%) Linux
7 2 (4.26%) Windows Server 2012
8 1 (2.13%) Android
8 1 (2.13%) Red Hat Enterprise Linux
Processes & Methodologies
1 11 (23.40%) Disaster Recovery
2 8 (17.02%) Server Virtualisation
2 8 (17.02%) Web Design
3 6 (12.77%) ERP
4 4 (8.51%) ITIL
5 3 (6.38%) Business Analysis
5 3 (6.38%) Business Continuity
5 3 (6.38%) CRM
5 3 (6.38%) E-Commerce
5 3 (6.38%) Incident Management
5 3 (6.38%) Information Security
5 3 (6.38%) Risk Management
6 2 (4.26%) Asset Management
6 2 (4.26%) Case Management
6 2 (4.26%) Continuous Improvement
6 2 (4.26%) Data Management
6 2 (4.26%) Mentoring
6 2 (4.26%) Project Management
6 2 (4.26%) Service Delivery
7 1 (2.13%) Trend Analysis
Programming Languages
1 9 (19.15%) SQL
2 1 (2.13%) Java
2 1 (2.13%) Perl
2 1 (2.13%) PowerShell
2 1 (2.13%) VBA
Qualifications
1 11 (23.40%) Security Cleared
2 4 (8.51%) Degree
3 2 (4.26%) Microsoft Certification
4 1 (2.13%) MCP
4 1 (2.13%) SC Cleared
Quality Assurance & Compliance
1 14 (29.79%) SLA
System Software
1 11 (23.40%) Active Directory
2 9 (19.15%) Hyper-V
3 8 (17.02%) VMware Infrastructure
3 8 (17.02%) XenServer
Systems Management
1 1 (2.13%) SCCM
Vendors
1 30 (63.83%) Microsoft
2 10 (21.28%) VMware
3 9 (19.15%) Dell
4 4 (8.51%) Avaya
4 4 (8.51%) Sage
5 2 (4.26%) Cisco
6 1 (2.13%) HP
6 1 (2.13%) Oracle
6 1 (2.13%) Red Hat
6 1 (2.13%) SAP
6 1 (2.13%) Virgin Media
Cardiff, South Glamorgan
NHS Wales Informatics Service
Salary: From £21,909 to £35,225 per annum
Posted: 13 days ago