The median annual salary for an IT Support was £23,000 in advertised job vacancies in Wales during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
UK / Wales
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 78 76 85
Rank change year-on-year -2 +9  
Permanent jobs requiring an IT Support 16 25 19
As % of all permanent IT jobs advertised in Wales 1.61% 1.94% 1.33%
As % of the Job Titles category 1.65% 1.98% 1.36%
Number of salaries quoted 16 22 11
Median salary £23,000 £25,000 £21,000
Median salary % change year-on-year -8.00% +19.04%  
90% offered a salary of more than £22,000 £18,300 £20,000
10% offered a salary of more than £27,000 £27,400 £25,000
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wales
Permanent job vacancies with a job title containing a recognized job role 969 1260 1392
As % of all permanent IT job vacancies advertised in Wales 97.48% 97.75% 97.34%
Number of salaries quoted 836 1071 1143
Median salary £40,000 £37,500 £37,000
Median salary % change year-on-year +6.66% +1.35%  
90% offered a salary of more than £24,500 £25,000 £25,000
10% offered a salary of more than £52,163 £52,500 £50,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales that featured IT Support in the job title.

Job vacancy trend for IT Support in Wales

IT Support
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Wales.

Salary trend for IT Support in Wales

IT Support
Salary Histogram in Wales

The salary distribution of IT jobs citing IT Support in Wales over the 3 months to 26 June 2017.

Salary histogram for IT Support in Wales

IT Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Wales region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +16 14 £23,000 -8.00% 2
North Wales -4 2 £21,250 -15.00%
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 26 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring IT Support in the job title.

1 29 (72.50%) Windows
2 22 (55.00%) Microsoft
2 22 (55.00%) Windows Server
3 16 (40.00%) Microsoft Office
4 12 (30.00%) Active Directory
4 12 (30.00%) Windows 7
5 11 (27.50%) Windows 8
5 11 (27.50%) ITIL
6 10 (25.00%) VMware
6 10 (25.00%) SQL Server
6 10 (25.00%) SLA
7 9 (22.50%) Internet
7 9 (22.50%) MS Exchange
7 9 (22.50%) Hyper-V
8 8 (20.00%) Office 365
8 8 (20.00%) Exchange Server 2013
8 8 (20.00%) VMware Infrastructure
8 8 (20.00%) Finance
9 7 (17.50%) CRM
9 7 (17.50%) SQL
9 7 (17.50%) Windows 10
10 6 (15.00%) Security Cleared
10 6 (15.00%) Manufacturing
11 5 (12.50%) Service Delivery
11 5 (12.50%) Disaster Recovery
11 5 (12.50%) Linux
11 5 (12.50%) Dell
11 5 (12.50%) ERP
11 5 (12.50%) Windows Server 2008
11 5 (12.50%) PDA

IT Support Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (22.50%) MS Exchange
2 8 (20.00%) Exchange Server 2013
3 4 (10.00%) Exchange Server 2010
Applications
1 16 (40.00%) Microsoft Office
2 4 (10.00%) Microsoft Excel
Business Applications
1 4 (10.00%) Sage 200
2 3 (7.50%) Sage 50
3 1 (2.50%) Dynamics AX
Cloud Services
1 8 (20.00%) Office 365
Communications & Networking
1 9 (22.50%) Internet
2 4 (10.00%) Broadband
2 4 (10.00%) LAN
2 4 (10.00%) WAN
3 3 (7.50%) TCP/IP
4 2 (5.00%) VoIP
4 2 (5.00%) VPN
5 1 (2.50%) Ethernet
5 1 (2.50%) Firewall
5 1 (2.50%) Remote Desktop
5 1 (2.50%) SAN
5 1 (2.50%) VLAN
Database & Business Intelligence
1 10 (25.00%) SQL Server
2 4 (10.00%) MySQL
3 3 (7.50%) SQL Server 2008
3 3 (7.50%) SQL Server 2012
3 3 (7.50%) SQL Server 2014
4 1 (2.50%) Oracle Database
4 1 (2.50%) Oracle Database 11g
General
1 8 (20.00%) Finance
2 6 (15.00%) Manufacturing
3 4 (10.00%) Automotive
4 2 (5.00%) Advertising
4 2 (5.00%) Welsh Language
Libraries, Frameworks & Software Standards
1 1 (2.50%) HTML
Miscellaneous
1 5 (12.50%) Analytical Skills
1 5 (12.50%) PDA
2 2 (5.00%) Virtual Team
3 1 (2.50%) BBC
3 1 (2.50%) Data Centre
3 1 (2.50%) Data Protection Act
3 1 (2.50%) Management Information System
3 1 (2.50%) Smartphone
Operating Systems
1 29 (72.50%) Windows
2 22 (55.00%) Windows Server
3 12 (30.00%) Windows 7
4 11 (27.50%) Windows 8
5 7 (17.50%) Windows 10
6 5 (12.50%) Linux
6 5 (12.50%) Windows Server 2008
6 5 (12.50%) Windows Server 2012
7 1 (2.50%) Windows Server 2003
7 1 (2.50%) Windows XP
Processes & Methodologies
1 11 (27.50%) ITIL
2 7 (17.50%) CRM
3 5 (12.50%) Disaster Recovery
3 5 (12.50%) ERP
3 5 (12.50%) Service Delivery
4 4 (10.00%) Mobile Device Management
4 4 (10.00%) Server Virtualisation
4 4 (10.00%) Web Design
5 3 (7.50%) Business Analysis
5 3 (7.50%) E-Commerce
6 2 (5.00%) Asset Management
6 2 (5.00%) Mentoring
6 2 (5.00%) Programme Management
6 2 (5.00%) Project Management
7 1 (2.50%) Agile Software Development
7 1 (2.50%) Analytics
7 1 (2.50%) Data Management
7 1 (2.50%) IT Asset Management
7 1 (2.50%) Root Cause Analysis
7 1 (2.50%) Trend Analysis
Programming Languages
1 7 (17.50%) SQL
2 1 (2.50%) Java
2 1 (2.50%) Perl
Qualifications
1 6 (15.00%) Security Cleared
2 5 (12.50%) Degree
3 4 (10.00%) GNVQ
4 1 (2.50%) Microsoft Certification
4 1 (2.50%) SC Cleared
Quality Assurance & Compliance
1 10 (25.00%) SLA
System Software
1 12 (30.00%) Active Directory
2 9 (22.50%) Hyper-V
3 8 (20.00%) VMware Infrastructure
4 4 (10.00%) VirtualBox
4 4 (10.00%) XenServer
Vendors
1 22 (55.00%) Microsoft
2 10 (25.00%) VMware
3 5 (12.50%) Dell
4 4 (10.00%) Sage
5 2 (5.00%) Oracle
6 1 (2.50%) Avaya
6 1 (2.50%) Cisco
6 1 (2.50%) SAP
Cardiff, South Glamorgan
CV Screen Ltd
Salary: £27k - 30k per year + Pension
Posted: Yesterday
Newport, Gwent
Fruition IT Resources Limited
Salary: £22000 - £24000 per annum + Benefits
Posted: 5 days ago