IT Support Contracts in South Wales

IT Support
Wales > South Wales

The median IT Support daily rate in South Wales is £208, according to job vacancies posted in the 6 months leading up to 2 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 26 27 47
Rank change year-on-year +1 +20 +19
Contract jobs requiring an IT Support 9 15 11
As % of all contract jobs advertised in South Wales 3.72% 4.48% 2.12%
As % of the Job Titles category 3.96% 5.03% 2.24%
Number of daily rates quoted 8 13 8
10th Percentile £163 - £159
25th Percentile £183 £143 £171
Median daily rate (50th Percentile) £208 £145 £180
Median % change year-on-year +43.10% -19.44% +9.09%
75th Percentile £238 £148 £211
90th Percentile £296 - £220
Wales median daily rate £190 £145 £170
% change year-on-year +31.03% -14.71% +3.03%
Number of hourly rates quoted 0 1 2
10th Percentile - - £18.35
25th Percentile - - £18.84
Median hourly rate - £14.36 £20.28
Median % change year-on-year - -29.19% +62.30%
75th Percentile - - £22.34
90th Percentile - - £23.18
Wales median hourly rate - £14.36 £18.06
% change year-on-year - -20.49% +29.00%

All Contract IT Job Vacancies
South Wales

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in South Wales with a recognized job title 227 298 491
% of contract IT jobs with a recognized job title 93.80% 88.96% 94.61%
Number of daily rates quoted 166 217 377
10th Percentile £164 £168 £180
25th Percentile £252 £356 £325
Median daily rate (50th Percentile) £395 £470 £460
Median % change year-on-year -15.96% +2.17% -3.16%
75th Percentile £492 £563 £575
90th Percentile £619 £646 £650
Wales median daily rate £400 £460 £450
% change year-on-year -13.04% +2.22% -5.26%
Number of hourly rates quoted 21 21 26
10th Percentile £16.00 £11.75 £13.00
25th Percentile £18.51 £15.20 £16.98
Median hourly rate £22.50 £22.68 £18.14
Median % change year-on-year -0.79% +25.03% -8.89%
75th Percentile £41.25 £53.75 £19.98
90th Percentile £45.00 £87.80 £49.38
Wales median hourly rate £21.01 £19.09 £18.14
% change year-on-year +10.09% +5.21% -8.89%

IT Support
Job Vacancy Trend in South Wales

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for IT Support in South Wales

IT Support
Contractor Daily Rate Trend in South Wales

3-month moving average daily rate quoted in jobs citing IT Support in South Wales.

Daily rate trend for IT Support in South Wales

IT Support
Daily Rate Histogram in South Wales

Daily rate distribution for jobs citing IT Support in South Wales over the 6 months to 2 May 2025.

Daily rate histogram for IT Support in South Wales

IT Support
Contractor Hourly Rate Trend in South Wales

3-month moving average hourly rates quoted in jobs citing IT Support in South Wales.

Hourly rate trend for IT Support in South Wales

IT Support
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the South Wales region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Newport +4 3 £190 +31.03% 1
Cardiff 0 3 £225 +55.17% 2
Rhondda Cynon Taff - 2 £175 -
Neath Port Talbot - 1 £135 -
IT Support
Wales

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in South Wales

For the 6 months to 2 May 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South Wales region featuring IT Support in the job title.

1 7 (77.78%) Windows
1 7 (77.78%) Problem-Solving
2 6 (66.67%) Microsoft 365
3 5 (55.56%) Social Skills
3 5 (55.56%) VPN
4 4 (44.44%) Azure
4 4 (44.44%) Microsoft Intune
4 4 (44.44%) Windows 10
5 3 (33.33%) Hyper-V
5 3 (33.33%) IPsec
5 3 (33.33%) ITIL
5 3 (33.33%) Active Directory
6 2 (22.22%) Cisco
6 2 (22.22%) Microsoft
6 2 (22.22%) VMware
6 2 (22.22%) Incident Management
6 2 (22.22%) Customer Service
6 2 (22.22%) Windows Server
6 2 (22.22%) Remote Desktop
6 2 (22.22%) Windows Server 2016
6 2 (22.22%) Windows Server 2019
6 2 (22.22%) Windows Server 2012
6 2 (22.22%) ServiceNow
6 2 (22.22%) User Experience
7 1 (11.11%) Analytical Skills
7 1 (11.11%) Jamf Pro
7 1 (11.11%) Entra ID
7 1 (11.11%) Mobile Device Management
7 1 (11.11%) Cybersecurity
7 1 (11.11%) Public Sector

IT Support Skill Set
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Microsoft Exchange
1 1 (11.11%) SharePoint
Applications
1 1 (11.11%) Microsoft Office
Cloud Services
1 6 (66.67%) Microsoft 365
2 4 (44.44%) Azure
3 1 (11.11%) Entra ID
Communications & Networking
1 5 (55.56%) VPN
2 3 (33.33%) IPsec
3 2 (22.22%) Remote Desktop
4 1 (11.11%) Firewall
4 1 (11.11%) PBX
4 1 (11.11%) TCP/IP
4 1 (11.11%) VoIP
Development Applications
1 1 (11.11%) JIRA
General
1 5 (55.56%) Social Skills
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Finance
2 1 (11.11%) Manufacturing
2 1 (11.11%) Public Sector
Miscellaneous
1 1 (11.11%) CMDB
1 1 (11.11%) Video Conferencing
Operating Systems
1 7 (77.78%) Windows
2 4 (44.44%) Windows 10
3 2 (22.22%) Windows Server
3 2 (22.22%) Windows Server 2012
3 2 (22.22%) Windows Server 2016
3 2 (22.22%) Windows Server 2019
4 1 (11.11%) Mac OS
Processes & Methodologies
1 7 (77.78%) Problem-Solving
2 3 (33.33%) ITIL
3 2 (22.22%) Customer Service
3 2 (22.22%) Incident Management
3 2 (22.22%) User Experience
4 1 (11.11%) Agile
4 1 (11.11%) Change Management
4 1 (11.11%) Cybersecurity
4 1 (11.11%) ERP
4 1 (11.11%) ITSM
4 1 (11.11%) Mobile Device Management
4 1 (11.11%) Root Cause Analysis
4 1 (11.11%) Service Delivery
4 1 (11.11%) Time Management
Qualifications
1 1 (11.11%) A+ Certification
1 1 (11.11%) ITIL Certification
1 1 (11.11%) Network+ Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 3 (33.33%) Active Directory
1 3 (33.33%) Hyper-V
Systems Management
1 4 (44.44%) Microsoft Intune
2 1 (11.11%) Jamf Pro
2 1 (11.11%) SCCM
Vendors
1 2 (22.22%) Cisco
1 2 (22.22%) Microsoft
1 2 (22.22%) ServiceNow
1 2 (22.22%) VMware