Service Analyst Jobs in South Wales

Service Analyst
Wales > South Wales

The median Service Analyst salary in South Wales is £35,000 per year, according to job vacancies posted during the 6 months leading to 28 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 Aug 2025
Same period 2024 Same period 2023
Rank 58 59 102
Rank change year-on-year +1 +43 +4
DemandTrendPermanent jobs requiring a Service Analyst 5 23 7
As % of all permanent jobs advertised in South Wales 0.34% 1.81% 0.66%
As % of the Job Titles category 0.43% 2.00% 0.73%
Number of salaries quoted 5 21 5
10th Percentile £29,697 £23,800 £20,775
25th Percentile - £24,000 £22,500
Median annual salary (50th Percentile) £35,000 £28,000 £25,000
Median % change year-on-year +25.00% +12.00% -7.41%
75th Percentile - £29,375 £27,500
90th Percentile - £40,000 £28,550
Wales median annual salary £35,000 £28,750 £35,000
% change year-on-year +21.74% -17.86% +41.41%

All DemandTrendPermanent IT Job Vacancies
South Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

DemandTrendPermanent vacancies in South Wales with a recognized job title 1,153 1,151 962
% of permanent jobs with a recognized job title 78.92% 90.70% 90.41%
Number of salaries quoted 793 774 481
10th Percentile £21,620 £28,334 £31,000
25th Percentile - £35,000 £38,500
Median annual salary (50th Percentile) £25,087 £49,786 £50,000
Median % change year-on-year -49.61% -0.43% -4.20%
75th Percentile £54,500 £61,250 £65,250
90th Percentile £67,500 £72,500 £73,250
Wales median annual salary £28,000 £45,000 £45,696
% change year-on-year -37.78% -1.52% -8.61%

Service Analyst
Job Vacancy Trend in South Wales

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Service Analyst in South Wales

Service Analyst
Salary Trend in South Wales

Salary distribution trend for Service Analyst job vacancies in South Wales.

Salary distribution trend for Service Analyst job vacancies in South Wales

Service Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South Wales region over the 6 months to 28 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendPermanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bridgend +22 4 £35,000 -12.50%
Cardiff +19 1 £26,161 -9.01%
Service Analyst
Wales

Service Analyst Skill Set
Top 21 Co-occurring Skills and Capabilities in South Wales

For the 6 months to 28 August 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Service Analyst in the job title.

1 5 (100.00%) ITIL
1 5 (100.00%) Windows
1 5 (100.00%) Microsoft 365
1 5 (100.00%) Microsoft
1 5 (100.00%) Active Directory
1 5 (100.00%) Windows 10
1 5 (100.00%) Social Skills
2 4 (80.00%) ServiceNow
2 4 (80.00%) SCCM
2 4 (80.00%) DHCP
2 4 (80.00%) TCP/IP
2 4 (80.00%) DNS
2 4 (80.00%) Citrix
2 4 (80.00%) Customer Service
3 1 (20.00%) SC Cleared
3 1 (20.00%) Security Cleared
3 1 (20.00%) Azure
3 1 (20.00%) ITIL Foundation Certificate
3 1 (20.00%) Entra ID
3 1 (20.00%) Customer Experience
3 1 (20.00%) Dell

Service Analyst Skill Set
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (100.00%) Microsoft 365
2 1 (20.00%) Azure
2 1 (20.00%) Entra ID
Communications & Networking
1 4 (80.00%) DHCP
1 4 (80.00%) DNS
1 4 (80.00%) TCP/IP
General
1 5 (100.00%) Social Skills
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows 10
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Customer Service
3 1 (20.00%) Customer Experience
Qualifications
1 1 (20.00%) ITIL Foundation Certificate
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
System Software
1 5 (100.00%) Active Directory
Systems Management
1 4 (80.00%) SCCM
Vendors
1 5 (100.00%) Microsoft
2 4 (80.00%) Citrix
2 4 (80.00%) ServiceNow
3 1 (20.00%) Dell