1 to 25 of 58 Service Analyst Jobs in the UK

Service Management Analyst Up to £36,000 | Poole, Dorset | Hybrid, 4 days per week in the office What if your job wasn't just to resolve the next issue... but to help stop it happening again? If you enjoy looking beyond individual tickets, spotting patterns, understanding why problems … great next step. You'll join a technology business providing complex software solutions to customers across the UK, working at the heart of its Service Management function. This isn't traditional 1st or 2nd line IT support. It's about understanding how services are performing, identifying where they ...

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This … role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service ...

community. Please do not contact the recruiter directly. About the job Job summary Can you confidently resolve complex IT issues while delivering exceptional customer service across phone, chat, email, and ticketing channels using ITSM tools such as ServiceNow? Have you developed strong troubleshooting skills across Windows and Microsoft packages … user technologies? Are you a team player who is a proactive problem-solver who thrives in a fast-paced support environment and consistently exceeds service expectations, with a desire to provide exceptional customer service? If so, we'd love to hear from you! The Service Desk team ...

title: Service Desk Analyst Location: Nottingham Salary: £27,000 per annum Shift pattern: 4 days on, 4 days off, working 07:00–19:00 Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter … Employee Referral program and many more. Passionate about technology and helping people? As an Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology is only ...

title: L1 Service Desk Analyst Location: Livingston Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping … people? As an L1 Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish/At XMA, technology is only part of the story. Our success is built ...

title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a (pro rata) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years (pro rata), Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate … about technology and helping people? As an L1 Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology is only part of the story. Our success ...

Service Desk Analyst - Up to £36K PA - Poole - Hybrid (4 DPW On-Site) - (RL8192) Location: Poole - Hybrid (4DPW On-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

Service Desk Analyst We're partnering with a growing, founder-led SaaS technology business operating within the workforce management and operations technology space. Led by a highly successful leadership team with a track record of building and scaling technology businesses, the company is helping organisations improve workforce visibility … hospitality, supporting organisations with large frontline and operational workforces. With continued growth and an expanding customer base, they are now looking to strengthen their Service Desk team with the addition of a customer-focused Service Desk Analyst. The Opportunity As a Service Desk Analyst ...

Service Desk Analyst – Contract Location: Hereford ( 1 day a week in office) Contract: 3 Months Rate: Up to £180 per day Job Type: Full-Time Contract Working Hours: Monday–Friday, between 8am and 5:30pm on a rota basis About the Role Our client is looking … experienced Service Desk Analyst to join their IT team on an initial 3-month contract . You'll provide professional, customer-focused 1st line IT support to a broad user base, handling incidents and service requests across desktop devices, applications and user access. This is a great ...

Service Analyst Location: Dunstable - Hybrid, 3 days office/2 days home Duration: 2 months initial contract Pay Rate: £250 Per Day Inside IR35 The Role I am working with a longstanding client who are one of the world's largest and most well known solutions companies. Amongst … biggest hospitality businesses and they are looking for an IT Configuration Administrator to support the maintenance and improvement of Configuration Management and service information held within the ServiceNow platform. The main areas of focus will be administration, data quality & record maintenance and you will work with IT teams ...

Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office … process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share ...

Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Basingstoke | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join its services team … Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front-line end-user computing support ...

Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to employees based across two offices. This is a busy and varied role providing … technical support on a variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk/ ...

Service Desk Analyst Location: South Yorkshire Contract: Initial 3 Month Contract Working Pattern: Full Time, On Site We are currently supporting an NHS organisation in South Yorkshire with the recruitment of a Service Desk Analyst on an initial 3 month contract. You'll join a busy … team providing frontline support to staff across the organisation, acting as a first point of contact for technical issues and service requests. This role is fully on site and would suit someone with previous NHS or public sector experience who is comfortable working in a fast paced support environment. ...

Service Desk Analyst Contract: Rolling 3 Month Contract Working Pattern: Full Time, On Site We are currently supporting an NHS organisation in Elland with the recruitment of a Service Desk Analyst on an initial 3 month contract. You'll join a busy IT team providing frontline … support to staff across the organisation, acting as a first point of contact for technical issues and service requests. This role is fully on site and would suit someone with good customer service skills, who is comfortable working in a fast paced support environment. Key Responsibilities Provide first ...

Service Desk Experts - were looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for a career … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like ...

Service Desk Analyst required by our market leading client in Central Bristol on a hybrid basis. Artis Recruitment are partnering with a market-leading, award-winning professional services organisation to recruit an enthusiastic and technically capable IT Service Desk Analyst. This is a fantastic opportunity to join … competitive salary of £25,000–£28,000, an annual bonus, annual salary review and an excellent wider benefits package. The Role As an IT Service Desk Analyst, you’ll act as the first point of contact for IT-related queries and support requests, delivering a consistently high level ...

Service Desk Analyst Somerset | On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative IT team providing technical … support across the business, resolving incidents and service requests while ensuring excellent customer service and adherence to SLAs. This role would suit someone with previous IT Service Desk or Desktop Support experience, or someone with a strong IT foundation looking to develop their career in a fast ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

Service Desk Analyst Somerset On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative IT team providing technical … support across the business, resolving incidents and service requests while ensuring excellent customer service and adherenc click apply for full job details ...

career. Ready to make a splash? Join our team today. Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team and provide outstanding technical support across our organisation. As the first point of contact … related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, delivering exceptional customer service, and working within a collaborative technology environment. What ...

summary Band 4 - IT Service Desk Analyst Permanent | 37.5 Hours per Week Based in the Greenwood Offices in Ascot (On-site Role) Are you passionate about technology and delivering outstanding customer service? We are looking for a proactive and customer-focused IT Service Desk Analyst … working and hybrid working are not available for this role. Previous recent applicants need not apply Main duties of the job Ensuring that the Service Desk operates a highly professional service that meets the needs of the Trust. Servicing requests for assistance from users in a pleasant ...

Service Desk Analyst Midlands based hybrid 6-month initial contract, but with possible extensions and temp to perm options Additional standby and shift allowances We are looking for Service Desk Analysts to join the successful IT support team within a global banking client providing … questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge ...

Service Desk Analyst Location: Hereford/Remote Salary: Competitive Job Type: Permanent, Full-Time Working Pattern: Monday–Friday, rota between 8:00am–5:30pm About the Role Our client is an established technology services organisation supporting a range of public sector, healthcare and business customers across the region. … They are looking for an IT Service Desk Analyst to join their busy support team, providing professional 1st line technical support and excellent customer service to a diverse user base. You'll be responsible for taking ownership of support requests, resolving issues wherever possible at first point ...

employees to be present in the office at least three days per week. Think smarter. Move faster. Deliver value. JOB TITLE: IT ANALYST - SERVICE DELIVERY This job is a 9-month FTC position. KEY RESPONSIBILITIES: Provide first and second line support for IT in the respective project offices ...