1 to 25 of 82 Service Analyst Jobs in the UK

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical … support, incident resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement ...

About the role Service Desk Analyst You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. The main purpose of the role: Service Desk Analyst To provide operational and technical support … support of all hardware and software supplied to the end user. Support for the MS 365 suite. Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole. To proactively work with customers to suggest better ways of working ...

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a 13 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/ ...

Senior Service Desk Analyst: Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance … Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide senior operational support to the Service Desk? Do you want to have a role that combines hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities ...

Service Desk Analyst Alongside a competitive salary as stated above, you will also receive: Up to 10% discretionary annual bonus 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us) 25 days annual leave plus flexible bank … holidays (option to buy/sell additional 5 days) Private Medical Cover Healthcare cash plan 6x salary death in service A personal GP service enabling you to get a video consultation with a NHS-registered private GP Employee Assistance Programme A range of shopping discounts from major high ...

Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help ...

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a 13 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment click apply for full job details ...

Service Desk Analyst - Up to £36K PA - Poole - Hybrid (4 DPW On-Site) Location: Poole - Hybrid (4DPW On-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

Service Desk Analyst Nottingham £21,000 - £24,000 + benefits Are you passionate about IT support and looking for a role where you can build your technical skills in a busy, customer-focused environment? This is a fantastic opportunity to join a growing team as a Tier … Service Desk Analyst, providing first-line support and playing a key part in keeping users and systems running smoothly. You'll be the first point of contact for support queries, so if you enjoy solving problems, communicating clearly and helping people, this could be the ideal next step ...

Title: IT Service Management Analyst Location: Hybrid - Leeds Salary: Up to £45,000 + comprehensive benefits package Why Apply? Within a business showing continuous growth, you'll play a key role in strengthening established IT service delivery services across a complex enterprise environment. It'll offer … also supporting governance, compliance, and continuous improvement. You'll be working to recognised frameworks such as ITIL, ISO20000, and ISO27001. It suits an IT service management professional who thrives in high-impact situations and values structure, quality, and measurable outcomes. IT Service Management Analyst Responsibilities Manage ...

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate … customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. Accountabilities- * Providing customer centred support adhering to service level ...

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate … customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. Accountabilities- * Providing customer centred support adhering to service level ...

Service Desk Analyst At Saint-Gobain Digital & IT, we're looking for a Service Desk Analyst to join our Service Desk team, delivering outstanding IT support to colleagues across Saint-Gobain UK & Ireland. If you're passionate about delivering excellent customer service and enjoy … solving problems, we'd love to hear from you. Whether you already have experience working in a Service Desk or IT support environment, or you're a recent graduate looking to start your career in IT, this is a fantastic opportunity to develop your skills within a supportive ...

Junior Service Desk Analyst – Hybrid Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. Please note, the role is hybrid, with 2 days WFH each week. … brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks! Junior Service Desk Analyst – Key Skills: Experience of work on a Service Desk Database management experience, particularly SQL Server Customer-facing experience IT qualifications, particularly ...

Service Management Analyst £45,000 – £55,000 | Preston | Hybrid (3 days onsite) When a major incident happens... Some people focus on fixing the technology. Others focus on making sure everything else runs properly. The communication... The coordination... The decisions... The stakeholders... The actions. This role … office) Flexibility: Be part of the out-of-hours major incident rota, with additional payments for on-call cover Influence: Help shape a growing Service Management function within a modern Managed Service Provider Variety: Major Incident, Problem, Change, Knowledge Management and Continual Service Improvement Development: Opportunity ...

Service Desk Analyst opportunity offers the chance to join a busy support function where your work directly impacts colleagues across the business, keeping systems running smoothly and ensuring users receive fast, effective technical support when they need it most. Whats in it for you £120 per day PAYE … support team of 18 technical professionals Exposure to a broad Microsoft and cloud-based technology environment Opportunity to develop experience within an ITIL-driven service desk function Varied workload supporting users across a large professional services environment Your responsibilities as IT Service Desk Analyst ...

Title Service Desk Analyst Salary Up to £28,500 (depending on experience) Hours Monday Friday 8:30 17:00 Location Stonehouse, GL10 3EZ - Office Based At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, weve grown into … Outdoor retailers Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few. What will the Service Desk Analyst role entail? Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad range ...

Position: Service Desk Analyst (1st Line) Reporting to: Service Desk Team Leader Our client proudly holds a place among the top 10 Managed Service Providers globally. They have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries. … takes the time to understand their clients' organisations, customising their expert services to suit their clients’ unique needs. We’re looking for a Service Desk Analyst to join this dynamic team and help them deliver their promise to their clients. Role Overview As a Service Desk Analyst ...

Service Design & Transition Analyst (ITIL) £500 a day (Inside IR35) Hybrid (3 days onsite in Manchester or Milton Keynes) 3-4 Months Service Design & Transition Analyst required to manage the Service Design & Transition element of Projects & Programs introducing new or changed Services into live operation … retiring old services. Matching the non functional requirements with theITSS Operating model and the Service Catalogue. Key Accountabilities Be the single point of contact for the project on matters regarding support. Advise the project and support stakeholders of any deviations from technology and support strategy, standards and policies. Translate ...

Service Desk Analyst | £150 | Inside IR35 PAYE | 3 Months | Onsite/Hybrid We’re recruiting for a Service Desk Analyst for a 3-Month contract role. This position will be vital in supporting our clients Self-Service Password Reset rollout. This position is determined … weeks, with flexibility on Hybrid working 1-2 days per week following training. Key Requirements Confident following documented processes and procedures to resolve common service desk queries Strong and verbal communication skills when assisting users with password reset issues Accurate ticket logging and updating within service management tool ...

Line Service Desk Engineer/IT Support Analyst | Salary: £28k + excellent benefits package + Training and career development opportunities | Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking … motivated and customer-focused 1st Line Service Desk Engineer/IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Senior Service Desk Analyst (DV Security Clearance) Position Description At CGI, we deliver secure technology services that support some of the UK's most critical … Space, Defence and Intelligence programmes. As a Senior Service Desk Analyst, you'll play a key role in maintaining and improving essential IT services, acting as an escalation point for complex issues while helping to drive service excellence and continual improvement. Working within a highly secure environment ...

Service Desk Analyst Wellingborough, Hybrid Working with occasional site visits £36,178 We own and manage around 5000 homes with a £23 million turnover, and our mission is to “partner with customers and communities to shape places people are proud to call home.” We pride ourselves on being … ever-changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. ...

Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst ...