1 to 25 of 277 Service Analyst Jobs in the UK

Service Desk Analyst Rate: £300 per day, inside IR35 (umbrella) Location: London Contract: Initial 3-month contract (likely to extend to 6 months) Working pattern: Fully on-site, 5 days per week Overview of the Service Desk Analyst role Sellick Partnership is currently supporting an organisation … with the recruitment of an experienced Service Desk Analyst on an interim basis. This is an excellent opportunity for a customer-focused IT support professional to join a busy Service Desk environment, providing high-quality technical support to users across the organisation. The successful candidate will ...

Service Desk Analyst Rate: £300 per day, inside IR35 (umbrella) Location: London Contract: Initial 3-month contract (likely to extend to 6 months) Working pattern: Fully on-site, 5 days per week Overview of the Service Desk Analyst role Sellick Partnership is currently supporting an organisation … with the recruitment of an experienced Service Desk Analyst on an interim basis. This is an excellent opportunity for a customer-focused IT support professional to join a busy Service Desk environment, providing high-quality technical support to users across the organisation. The successful candidate will ...

About the job you’re considering The SIAM Service Reporting and Service Level Analyst is accountable for supporting and governing service performance reporting and service level management across a complex multi-supplier environment. The role is outcome-focused, ensuring that service performance, supplier achievement … contractual service levels are accurately measured, analysed, and reported to support effective decision-making and continual service improvement. The Service Reporting and Service Level Analyst will provide oversight of service metrics, reporting frameworks, and performance data, working collaboratively with suppliers and internal stakeholders ...

Lead Service Analyst – Life Services, Contact and Digital Workplace Up to £48,000 plus great benefits (Work Level 6A) Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home and the office as required for workshops, team meetings and events. … working so we can deliver even better services for our Co‐op, our colleagues, members and customers. We're looking for a Lead Service Analyst to join our Technology team and help us deliver reliable, high‐performing services that support colleagues, customers and members across Co‐op Life ...

Service Management Analyst/ITIL/Change/Service Management/London/Hybrid/Contract/(Inside IR35) Vivo are working with a business that is looking to recruit a proactive and organised Service Management Analyst to support the day-to-day operation … Service Management function. The role will focus on coordinating change, release and service transition activities, ensuring that new and updated services are ready to move into live support. You will also provide support across Problem Management, business continuity, service reporting and continuous improvement. Working closely with technical ...

have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Senior Service Desk Analyst provides senior technical and operational capability within the Service Desk Operations function, supporting customers across a range of Managed Services … full ownership of assigned Incidents and Requests, including more complex or sensitive issues, ensuring they are investigated, progressed, resolved or escalated appropriately. The Senior Service Desk Analyst is expected to bring strong technical knowledge, sound judgement and a consistent focus on service quality and customer outcomes. ...

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with 1st & some … delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through to resolution. Working closely with internal Infrastructure teams, third-party suppliers & international IT colleagues, you will provide responsive and effective IT Support ...

Title: Service Management Analyst Reports to: Manager, Service Management Department: Service Management Location: London, United Kingdom – Remote Schedule: 9:00 AM – 6:00 PM Eastern Time Term: International Contractor About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity … strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Position Overview We are seeking a Service Management Analyst to join our growing Service Management team. This is a proactive, client-facing role responsible for improving service performance ...

Service Desk Analyst – 12-Month Contract – Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills, a proactive approach … strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/11 desktop support and troubleshooting. Hardware, software and peripheral support. Experience managing incidents and service requests through ...

Service Desk Analyst – 12-Month Contract – Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills, a proactive approach … strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/11 desktop support and troubleshooting. Hardware, software and peripheral support. Experience managing incidents and service requests through ...

Service Desk Analyst United Kingdom - Newcastle Upon Tyne Reporting to: IT Service Desk Lead Remuneration: £32,000.00 per annum Contract Type: Permanent/Full time - 40 hours per week Location: Patient Support Centre, Newcastle upon Tyne Closing Date for applications: Monday 16th November 2026* About Us: Psychiatry … skills, and gain valuable life experience—all while enjoying the flexibility of a full-time role. As part of a leading online mental health service, you'll collaborate with innovative, forward-thinking professionals in a dynamic, multidisciplinary team committed to making a real difference. The IT Service Desk ...

Service Desk Analyst | IT Support Analyst Location | Surbiton Hours | Monday - Friday, onsite, 37.5 hours per week Job Type | Full time, permanent Salary | £28 - 35.000P.A. Bring practical workplace IT support experience and a helpful, methodical approach to an on-site team. Training is provided on internal systems, tools … processes. If you’ve also worked in the following roles, our client would love to hear from you: IT Support Analyst, IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, Desktop Support Engineer. JOB OVERVIEW Our client is offering a varied opportunity ...

Description: Job Title: Service Analyst Rate: £460 Clearance Required: BPSS Duration: 6 months Location: Telford with 2 days/week in office IR35 Status: Capgemini Mandated PAYE only Job Description: Description and Location Digital is focused on helping the client engage with citizens. Join a team that imagines … removing barriers and creating meaningful, life-enhancing experiences for all. By placing people at the centre of everything we do, we will reimagine public service as a force for dignity, opportunity, and trust in a digital age.? Digital Platforms Run and Change is focused on running and evolving ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient pathways, rapidly … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties ...

title: L1 Service Desk Analyst Location: Livingston Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping … people? As an L1 Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish/At XMA, our people are at the heart of everything we do. Together ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills and a full driving … licence. If you've also worked in the following roles, we'd also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Desktop Support Engineer SALARY ...

better railwayforall our customers,now and in the future. As we embark on a new era for rail,we are now looking for a Service Assurance Service Analyst to join us. If you are motivated by meaningful work and want to play a role in the future … Britain's railway, we'd love to hear from you! The Role RDG’s Quality Assurance Practise is looking for a SA Service Analyst to join the team. This role will primarily be responsible for building and documenting system knowledge in the format prescribed by Quasar. The resource ...

Closing Date : 10 December 2026 12:00 pm Job Description Job title: L1 Service Desk Analyst Location: Livingston Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. … Passionate about technology and helping people? As an L1 Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, our people are at the heart of everything ...

Digital Service & Support Analyst (Maternity Cover) Customer Care/Call Center Ely Pl, London EC1N 6RY, UK Overview Application Digital Service & Support Analyst (Maternity Cover) Date posted: October 22, 2026 Fixed term Full-time Hybrid Who We Are LMG has been at the forefront of innovation … Summary Responsible for supporting the day-to-day coordination of the Maintenance & Support function, using Freshservice to log, prioritise, track and progress incoming service requests and incidents. The role will ensure service activity is accurately recorded, communicated and escalated, while coordinating engineer schedules, planned maintenance and client requirements ...

Customer Service Analyst Location: York, Wellington (Onsite) Contract: 6 months A bit about the job Are you passionate about delivering excellent customer service and interested in developing a career in IT? We’re looking for a motivated, customer-focused Customer Service Analyst to join … providing a first-class service. We think, talk and act "customer", not tickets . Skills and experience we're looking for Excellent customer service skills, with a genuine passion for helping others. Strong verbal and written communication skills. Good attention to detail and a commitment to accuracy. A positive ...

have an exciting opportunity for a Service Analyst (Global Grade 9) to join our Data Products team on a permanent basis. This role is central to supporting the operational delivery of Elexon's Smart Data Repository (SDR) service, ensuring customers and authorised data recipients can securely access … Elexon's data governance standards. Working closely with colleagues, customers and industry stakeholders, you'll help deliver a reliable, secure and continually improving service that supports innovation and the transition to Net Zero . What you'll do: As a Service Analyst , you'll support ...

line Service Desk Analyst – Offering a great opportunity to convert to Cloud Support! –– Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged and not a Siloed environment … Successful 1st-2nd line Service Desk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware/software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will consider candidates with on Prem experience that wants to convert to the Cloud!. ...

Service Desk Analyst Rate: £250 per day, umbrella rate Location: Hampshire Working arrangement: 5 days per week onsite Contract length: 6 Months Clearance requirement: SC cleared or eligible for SC clearance Your new company You will be joining a Shared Service Desk team within a government body … providing first-line IT support to users. You will work closely with Duty Technicians, infrastructure teams, application support teams and Service Managers to restore services quickly and provide a high-quality customer experience. Previous experience working within a government or public sector environment would be beneficial for this opportunity. ...

Service Desk Analyst Location: Poole – 4 days per week on site Salary: Up to £35,000 per annum We’re looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied role where … help maintain high service standards, manage customer issues and work closely with internal technical and project teams to continually improve service delivery. Key Responsibilities Manage and drive problem records through to resolution. Monitor service performance, system capacity and trends. Produce and present customer-facing service reports. ...

Service Desk Analyst Location: Poole – 4 days per week on site Salary: Up to £35,000 per annum We're looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied role where … help maintain high service standards, manage customer issues and work closely with internal technical and project teams to continually improve service delivery. Key Responsibilities Manage and drive problem records through to resolution. Monitor service performance, system capacity and trends. Produce and present customer-facing service reports. ...