Period
to 24 November 2017

The median annual salary for a Service Analyst was £40,000 in advertised job vacancies in Wales during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
UK > Wales
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 116 97 101
Rank change year-on-year -19 +4 -13
Permanent jobs requiring a Service Analyst 21 60 55
As % of all permanent IT jobs advertised in Wales 1.01% 2.27% 2.01%
As % of the Job Titles category 1.04% 2.35% 2.04%
Number of salaries quoted 16 56 53
Wales median annual salary £40,000 £22,250 £25,000
Median salary % change year-on-year +79.78% -11.00% +17.65%
UK median annual salary £26,500 £28,000 £27,000
% change year-on-year -5.36% +3.70% +2.86%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wales
Permanent vacancies in Wales with a recognized job title 2024 2555 2692
% of permanent IT jobs with a recognized job title 97.45% 96.60% 98.18%
Number of salaries quoted 1753 2208 2272
Wales median annual salary £40,000 £37,500 £35,184
Median salary % change year-on-year +6.67% +6.58% +0.53%
10th Percentile £23,000 £22,500 £22,250
90th Percentile £56,250 £55,000 £52,500
UK median annual salary £48,500 £47,500 £45,000
% change year-on-year +2.11% +5.56% -

Service Analyst
Job Vacancy Trend in Wales

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Service Analyst in Wales

Service Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Wales.

Salary trend for Service Analyst in Wales

Service Analyst
Salary Histogram in Wales

The salary distribution of IT jobs citing Service Analyst in Wales over the 6 months to 24 November 2017.

Salary histogram for Service Analyst in Wales

Service Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Wales region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -12 11 £40,000 +77.78% 1
Mid Wales +9 10 - -
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 24 November 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Service Analyst in the job title.

1 16 (76.19%) ITIL
2 11 (52.38%) Service Management
3 10 (47.62%) Time Management
3 10 (47.62%) Driving Licence
4 7 (33.33%) Degree
5 5 (23.81%) IIBA
5 5 (23.81%) CBAP
5 5 (23.81%) Use Case
5 5 (23.81%) Business Analysis
5 5 (23.81%) Finance
5 5 (23.81%) Advertising
5 5 (23.81%) ISEB
5 5 (23.81%) Project Management
6 3 (14.29%) Microsoft
7 2 (9.52%) CCNA
7 2 (9.52%) Active Directory
7 2 (9.52%) Nortel
7 2 (9.52%) Windows
7 2 (9.52%) VoIP
7 2 (9.52%) Cisco Certification
7 2 (9.52%) Avaya
7 2 (9.52%) Network+ Certification
7 2 (9.52%) Cisco
7 2 (9.52%) Firewall
7 2 (9.52%) Analytical Skills
7 2 (9.52%) Continuous Improvement
7 2 (9.52%) Windows Server 2012
7 2 (9.52%) Windows 10
7 2 (9.52%) Wi-Fi
7 2 (9.52%) Windows Server 2008

Service Analyst Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.76%) MS Visio
Communications & Networking
1 2 (9.52%) Firewall
1 2 (9.52%) VoIP
1 2 (9.52%) Wi-Fi
2 1 (4.76%) Internet
General
1 5 (23.81%) Advertising
1 5 (23.81%) Finance
Miscellaneous
1 10 (47.62%) Driving Licence
2 2 (9.52%) Analytical Skills
3 1 (4.76%) CMDB
3 1 (4.76%) Hybrid Cloud
3 1 (4.76%) Mainframe
3 1 (4.76%) Management Information System
Operating Systems
1 2 (9.52%) Windows
1 2 (9.52%) Windows 10
1 2 (9.52%) Windows 7
1 2 (9.52%) Windows Server 2008
1 2 (9.52%) Windows Server 2012
Processes & Methodologies
1 16 (76.19%) ITIL
2 11 (52.38%) Service Management
3 10 (47.62%) Time Management
4 5 (23.81%) Business Analysis
4 5 (23.81%) Project Management
4 5 (23.81%) Use Case
5 2 (9.52%) Continuous Improvement
6 1 (4.76%) Change Management
6 1 (4.76%) Configuration Management
6 1 (4.76%) E-Commerce
6 1 (4.76%) Incident Management
6 1 (4.76%) PRINCE2
6 1 (4.76%) Service Delivery
Qualifications
1 7 (33.33%) Degree
2 5 (23.81%) CBAP
2 5 (23.81%) IIBA
2 5 (23.81%) ISEB
3 2 (9.52%) CCNA
3 2 (9.52%) Cisco Certification
3 2 (9.52%) Network+ Certification
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 2 (9.52%) Active Directory
Vendors
1 3 (14.29%) Microsoft
2 2 (9.52%) Avaya
2 2 (9.52%) Cisco
2 2 (9.52%) Nortel
3 1 (4.76%) ServiceNow