1st/2nd Line Support Engineer Jobs in the South West

1st/2nd Line Support Engineer
England > South West

The median 1st/2nd Line Support Engineer salary in the South West is £27,000 per year, according to job vacancies posted during the 6 months leading to 26 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Aug 2025
Same period 2024 Same period 2023
Rank 175 - 235
Rank change year-on-year - - +92
DemandTrendPermanent jobs requiring a 1st/2nd Line Support Engineer 1 0 2
As % of all permanent jobs advertised in the South West 0.027% - 0.036%
As % of the Job Titles category 0.029% - 0.039%
Number of salaries quoted 1 0 2
10th Percentile - - £26,750
25th Percentile £26,500 - £27,500
Median annual salary (50th Percentile) £27,000 - £30,000
Median % change year-on-year - - +9.09%
75th Percentile £27,500 - £32,500
90th Percentile - - £33,250
England median annual salary £32,750 £33,500 £33,000
% change year-on-year -2.24% +1.52% +10.00%

All DemandTrendPermanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

DemandTrendPermanent vacancies in the South West with a recognized job title 3,429 8,054 5,115
% of permanent jobs with a recognized job title 92.10% 95.64% 90.92%
Number of salaries quoted 2,233 5,437 3,573
10th Percentile £26,000 £30,000 £29,500
25th Percentile £30,750 £39,134 £40,000
Median annual salary (50th Percentile) £45,000 £50,000 £54,590
Median % change year-on-year -10.00% -8.41% +9.18%
75th Percentile £63,750 £65,000 £70,000
90th Percentile £80,000 £80,000 £82,500
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

1st/2nd Line Support Engineer
Job Vacancy Trend in the South West

Job postings that featured 1st/2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for 1st/2nd Line Support Engineer in the South West

1st/2nd Line Support Engineer
Salary Trend in the South West

Salary distribution trend for 1st/2nd Line Support Engineer job vacancies in the South West.

Salary distribution trend for 1st/2nd Line Support Engineer job vacancies in the South West

1st/2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Engineer within the South West region over the 6 months to 26 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendPermanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire - 1 £27,000 - 1
1st/2nd Line Support Engineer
England

1st/2nd Line Support Engineer Skill Set
Top 12 Co-occurring Skills and Capabilities in the South West

For the 6 months to 26 August 2025, 1st/2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring 1st/2nd Line Support Engineer in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) SharePoint
1 1 (100.00%) Active Directory
1 1 (100.00%) Mac OS
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
1 1 (100.00%) Driving Licence
1 1 (100.00%) Windows 10
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Customer Service
1 1 (100.00%) Onboarding

1st/2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
General
1 1 (100.00%) Organisational Skills
Miscellaneous
1 1 (100.00%) Driving Licence
1 1 (100.00%) Onboarding
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving
System Software
1 1 (100.00%) Active Directory