The median annual salary for a Help Desk Support Analyst was £21,500 in advertised job vacancies in the South West during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support Analyst
England / South West
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 238 230 239
Rank change year-on-year -8 +9  
Permanent jobs requiring a Help Desk Support Analyst 4 5 11
As % of all permanent IT jobs advertised in the South West 0.076% 0.095% 0.18%
As % of the Job Titles category 0.078% 0.098% 0.19%
Number of salaries quoted 4 5 7
Median salary £21,500 £28,000 £21,500
Median salary % change year-on-year -23.21% +30.23%  
90% offered a salary of more than £19,600 £22,500 £19,250
10% offered a salary of more than £22,700 £28,000 £23,100
UK excluding London median salary £22,500 £22,500 £21,250
% change year-on-year - +5.88%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 5138 5116 5783
As % of all permanent IT job vacancies advertised in the South West 97.09% 97.58% 97.13%
Number of salaries quoted 4269 4337 4867
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,648 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Support Analyst
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Help Desk Support Analyst in the job title.

Job vacancy trend for Help Desk Support Analyst in the South West

Help Desk Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst in the South West.

Salary trend for Help Desk Support Analyst in the South West

Help Desk Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the South West region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cornwall - 2 £21,500 -
Bristol -22 1 £23,000 +2.22% 2
Gloucestershire - 1 £19,000 -
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 18 Co-occurring IT Skills in the South West

For the 6 months to 28 June 2017, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Help Desk Support Analyst in the job title.

1 7 (50.00%) ITIL
1 7 (50.00%) Analytical Skills
2 6 (42.86%) Windows
3 5 (35.71%) Microsoft Office
4 4 (28.57%) SaaS
4 4 (28.57%) Time Management
5 3 (21.43%) SLA
5 3 (21.43%) Microsoft
5 3 (21.43%) Active Directory
5 3 (21.43%) Linux
5 3 (21.43%) Linux Command Line
6 2 (14.29%) Office 365
6 2 (14.29%) ADSL
6 2 (14.29%) Broadband
6 2 (14.29%) TCP/IP
6 2 (14.29%) Wi-Fi
7 1 (7.14%) MOS
7 1 (7.14%) Windows 7

Help Desk Support Analyst Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (35.71%) Microsoft Office
Cloud Services
1 4 (28.57%) SaaS
2 2 (14.29%) Office 365
Communications & Networking
1 2 (14.29%) ADSL
1 2 (14.29%) Broadband
1 2 (14.29%) TCP/IP
1 2 (14.29%) Wi-Fi
Miscellaneous
1 7 (50.00%) Analytical Skills
2 3 (21.43%) Linux Command Line
Operating Systems
1 6 (42.86%) Windows
2 3 (21.43%) Linux
3 1 (7.14%) Windows 7
Processes & Methodologies
1 7 (50.00%) ITIL
2 4 (28.57%) Time Management
Qualifications
1 1 (7.14%) MOS
Quality Assurance & Compliance
1 3 (21.43%) SLA
System Software
1 3 (21.43%) Active Directory
Vendors
1 3 (21.43%) Microsoft
Bristol, Avon
Information Technology Services
Salary: £30k - 35k per year
Posted: Yesterday
Bristol, Avon
Bluetownonline
Salary: Competitive
Posted: 4 days ago