The median annual salary for a 1st Line Support was £21,000 in advertised job vacancies in South Yorkshire during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Yorkshire / South Yorkshire
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 68 79 90
Rank change year-on-year +11 +11  
Permanent jobs requiring a 1st Line Support 12 5 1
As % of all permanent IT jobs advertised in South Yorkshire 1.77% 0.64% 0.10%
As % of the Job Titles category 1.80% 0.65% 0.10%
Number of salaries quoted 12 5 0
Median salary £21,000 £21,500 -
Median salary % change year-on-year -2.32% -  
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in South Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South Yorkshire
Permanent job vacancies with a job title containing a recognized job role 665 765 978
As % of all permanent IT job vacancies advertised in South Yorkshire 98.08% 97.20% 98.59%
Number of salaries quoted 570 645 825
Median salary £40,000 £37,500 £35,000
Median salary % change year-on-year +6.66% +7.14%  
90% offered a salary of more than £23,500 £22,500 £25,000
10% offered a salary of more than £60,000 £47,500 £52,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support
Job Vacancy Trend in South Yorkshire

The job posting trend of jobs advertised in South Yorkshire that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in South Yorkshire

1st Line Support
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in South Yorkshire.

Salary trend for 1st Line Support in South Yorkshire

1st Line Support
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the South Yorkshire region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield +14 11 £21,000 -2.32%
Doncaster - 1 £20,000 -
1st Line Support
Yorkshire

1st Line Support Skill Set
Top 23 Co-occurring IT Skills in South Yorkshire

For the 6 months to 28 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Yorkshire region featuring 1st Line Support in the job title.

1 15 (53.57%) Windows
1 15 (53.57%) Active Directory
2 14 (50.00%) Microsoft
2 14 (50.00%) ITIL
3 12 (42.86%) Windows Server
4 11 (39.29%) Bomgar
4 11 (39.29%) MS Office
4 11 (39.29%) SLA
5 4 (14.29%) VMware
5 4 (14.29%) VMware Infrastructure
6 3 (10.71%) Windows 7
6 3 (10.71%) Windows 10
6 3 (10.71%) Microsoft Virtual Server
6 3 (10.71%) SCCM
6 3 (10.71%) Time Management
6 3 (10.71%) MS Excel
6 3 (10.71%) MS Exchange
7 1 (3.57%) Broadband
7 1 (3.57%) VoIP
7 1 (3.57%) TCP/IP
7 1 (3.57%) CRM
7 1 (3.57%) Service Delivery
7 1 (3.57%) Hyper-V

1st Line Support Skill Set
Co-occurring IT Skills in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.71%) MS Exchange
Applications
1 11 (39.29%) MS Office
2 3 (10.71%) MS Excel
Communications & Networking
1 1 (3.57%) Broadband
1 1 (3.57%) TCP/IP
1 1 (3.57%) VoIP
Operating Systems
1 15 (53.57%) Windows
2 12 (42.86%) Windows Server
3 3 (10.71%) Windows 10
3 3 (10.71%) Windows 7
Processes & Methodologies
1 14 (50.00%) ITIL
2 3 (10.71%) Time Management
3 1 (3.57%) CRM
3 1 (3.57%) Service Delivery
Quality Assurance & Compliance
1 11 (39.29%) SLA
System Software
1 15 (53.57%) Active Directory
2 4 (14.29%) VMware Infrastructure
3 3 (10.71%) Microsoft Virtual Server
4 1 (3.57%) Hyper-V
Systems Management
1 3 (10.71%) SCCM
Vendors
1 14 (50.00%) Microsoft
2 11 (39.29%) Bomgar
3 4 (14.29%) VMware