Period
to 15 November 2018

The median annual salary for a 1st Line Support Analyst was £20,000 in advertised job vacancies in Southampton during the 6 months to 15 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
Hampshire > Southampton
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 94 111 112
Rank change year-on-year +17 +1 -6
Permanent jobs requiring a 1st Line Support Analyst 19 9 10
As % of all permanent IT jobs advertised in Southampton 1.40% 0.66% 0.75%
As % of the Job Titles category 1.48% 0.69% 0.77%
Number of salaries quoted 17 9 10
Southampton median annual salary £20,000 £19,000 £21,250
Median salary % change year-on-year +5.26% -10.59% +6.25%
10th Percentile £18,950 £17,750 £20,463
90th Percentile £25,750 £19,500 £24,250
Hampshire median annual salary £21,250 £19,000 £21,250
% change year-on-year +11.84% -10.59% -5.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Southampton
Permanent vacancies in Southampton with a recognized job title 1,288 1,312 1,304
% of permanent IT jobs with a recognized job title 94.85% 96.61% 97.24%
Number of salaries quoted 1,088 1,201 1,170
Southampton median annual salary £42,000 £37,500 £41,500
Median salary % change year-on-year +12.00% -9.64% +3.75%
10th Percentile £26,175 £22,500 £24,200
90th Percentile £66,250 £60,000 £58,000
Hampshire median annual salary £45,000 £42,000 £40,000
% change year-on-year +7.14% +5.00% -5.88%

1st Line Support Analyst
Job Vacancy Trend in Southampton

Job postings that featured 1st Line Support Analyst in the job title as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for 1st Line Support Analyst in Southampton

1st Line Support Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Southampton.

Salary trend for 1st Line Support Analyst in Southampton

1st Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 15 November 2018, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Southampton region featuring 1st Line Support Analyst in the job title.

1 18 (94.74%) SQL
2 15 (78.95%) Windows
3 13 (68.42%) Windows 7
4 12 (63.16%) Management Information System
5 6 (31.58%) Retail
6 5 (26.32%) Problem-Solving
7 4 (21.05%) C#
7 4 (21.05%) Microsoft
7 4 (21.05%) Microsoft Office
8 3 (15.79%) Finance
8 3 (15.79%) Automotive
8 3 (15.79%) Data Analysis
8 3 (15.79%) Scrum
8 3 (15.79%) ERP
8 3 (15.79%) Borland
8 3 (15.79%) Test Automation
8 3 (15.79%) Test Scripting
8 3 (15.79%) Root Cause Analysis
8 3 (15.79%) Test Planning
9 2 (10.53%) Exploratory Testing
9 2 (10.53%) B2B
9 2 (10.53%) Performance Testing
9 2 (10.53%) Regression Testing
10 1 (5.26%) Advertising
10 1 (5.26%) ISO/IEC 27001
10 1 (5.26%) EPoS
10 1 (5.26%) TCP/IP
10 1 (5.26%) DNS
10 1 (5.26%) ITIL
10 1 (5.26%) SQL Server

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (21.05%) Microsoft Office
Communications & Networking
1 1 (5.26%) DNS
1 1 (5.26%) TCP/IP
Database & Business Intelligence
1 1 (5.26%) SQL Server
General
1 6 (31.58%) Retail
2 3 (15.79%) Automotive
2 3 (15.79%) Finance
3 1 (5.26%) Advertising
Miscellaneous
1 12 (63.16%) Management Information System
2 1 (5.26%) EPoS
Operating Systems
1 15 (78.95%) Windows
2 13 (68.42%) Windows 7
Processes & Methodologies
1 5 (26.32%) Problem-Solving
2 3 (15.79%) Data Analysis
2 3 (15.79%) ERP
2 3 (15.79%) Root Cause Analysis
2 3 (15.79%) Scrum
2 3 (15.79%) Test Automation
2 3 (15.79%) Test Planning
2 3 (15.79%) Test Scripting
3 2 (10.53%) B2B
3 2 (10.53%) Exploratory Testing
3 2 (10.53%) Performance Testing
3 2 (10.53%) Regression Testing
4 1 (5.26%) ITIL
Programming Languages
1 18 (94.74%) SQL
2 4 (21.05%) C#
Quality Assurance & Compliance
1 1 (5.26%) ISO/IEC 27001
Vendors
1 4 (21.05%) Microsoft
2 3 (15.79%) Borland