Period
to 22 November 2017

The median annual salary for a 1st Line Support was £18,500 in advertised job vacancies in Southampton during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Hampshire > Southampton
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 94 96 86
Rank change year-on-year +2 -10 +12
Permanent jobs requiring a 1st Line Support 25 21 32
As % of all permanent IT jobs advertised in Southampton 1.73% 1.55% 2.37%
As % of the Job Titles category 1.79% 1.60% 2.40%
Number of salaries quoted 25 21 28
Southampton median annual salary £18,500 £20,000 £19,750
Median salary % change year-on-year -7.50% +1.27% +6.76%
10th Percentile £16,500 £17,000 £16,925
90th Percentile £19,800 £24,250 £20,225
Hampshire median annual salary £19,000 £19,500 £20,000
% change year-on-year -2.56% -2.50% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Southampton
Permanent vacancies in Southampton with a recognized job title 1395 1314 1332
% of permanent IT jobs with a recognized job title 96.81% 97.19% 98.67%
Number of salaries quoted 1273 1171 1191
Southampton median annual salary £37,500 £41,500 £41,000
Median salary % change year-on-year -9.64% +1.22% +9.33%
10th Percentile £22,500 £24,500 £22,500
90th Percentile £59,800 £60,000 £61,250
Hampshire median annual salary £42,000 £40,000 £42,500
% change year-on-year +5.00% -5.88% +6.25%

1st Line Support
Job Vacancy Trend in Southampton

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for 1st Line Support in Southampton

1st Line Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Southampton.

Salary trend for 1st Line Support in Southampton

1st Line Support Skill Set
Top 18 Co-occurring IT Skills in Southampton

For the 6 months to 22 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring 1st Line Support in the job title.

1 25 (100.00%) Windows
2 15 (60.00%) Microsoft
2 15 (60.00%) Active Directory
3 12 (48.00%) Windows Server 2008
3 12 (48.00%) Windows 7
3 12 (48.00%) Microsoft Azure
3 12 (48.00%) Root Cause Analysis
3 12 (48.00%) Office 365
3 12 (48.00%) Windows 8
3 12 (48.00%) Windows Server 2012
4 10 (40.00%) SQL
5 9 (36.00%) Management Information System
6 3 (12.00%) Microsoft Office
6 3 (12.00%) B2B
7 1 (4.00%) Apple iOS
7 1 (4.00%) SQL Server
7 1 (4.00%) Linux
7 1 (4.00%) Android

1st Line Support Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (12.00%) Microsoft Office
Cloud Services
1 12 (48.00%) Microsoft Azure
1 12 (48.00%) Office 365
Database & Business Intelligence
1 1 (4.00%) SQL Server
Miscellaneous
1 9 (36.00%) Management Information System
Operating Systems
1 25 (100.00%) Windows
2 12 (48.00%) Windows 7
2 12 (48.00%) Windows 8
2 12 (48.00%) Windows Server 2008
2 12 (48.00%) Windows Server 2012
3 1 (4.00%) Android
3 1 (4.00%) Apple iOS
3 1 (4.00%) Linux
Processes & Methodologies
1 12 (48.00%) Root Cause Analysis
2 3 (12.00%) B2B
Programming Languages
1 10 (40.00%) SQL
System Software
1 15 (60.00%) Active Directory
Vendors
1 15 (60.00%) Microsoft