1st Line Support Job Trends in Southampton

First Line Support
Hampshire > Southampton

The median First Line Support salary in Southampton is £27,375 per year, according to job vacancies posted during the 6 months leading to 29 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Dec 2025
Same period 2024 Same period 2023
Rank 46 - 47
Rank change year-on-year - - +31
Permanent jobs requiring a 1st Line Support 4 0 6
As % of all permanent jobs in Southampton 0.72% - 1.52%
As % of the Job Titles category 0.75% - 1.56%
Number of salaries quoted 4 0 6
10th Percentile £24,563 - £22,500
25th Percentile £25,406 - £23,125
Median annual salary (50th Percentile) £27,375 - £25,000
Median % change year-on-year - - -5.66%
75th Percentile £28,000 - £26,500
90th Percentile - - -
Hampshire median annual salary £26,500 £26,000 £25,000
% change year-on-year +1.92% +4.00% +6.38%

All Permanent IT Job Roles
Southampton

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Southampton with a recognized job title 534 566 384
% of permanent jobs with a recognized job title 95.70% 97.75% 97.46%
Number of salaries quoted 390 412 315
10th Percentile £30,000 £32,750 £27,500
25th Percentile £39,625 £42,500 £31,250
Median annual salary (50th Percentile) £50,000 £55,000 £45,000
Median % change year-on-year -9.09% +22.22% -14.29%
75th Percentile £62,500 £63,750 £61,875
90th Percentile £80,000 £73,750 £75,000
Hampshire median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -9.09%

1st Line Support
Job Vacancy Trend in Southampton

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Southampton.

1st Line Support job vacancy trend in Southampton

1st Line Support
Salary Trend in Southampton

Salary distribution trend for 1st Line Support job vacancies in Southampton.

Salary distribution trend for 1st Line Support job vacancies in Southampton

1st Line Support Skill Set
Top 16 Co-Occurring Skills & Capabilities in Southampton

For the 6 months to 29 December 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Southampton region featuring 1st Line Support in the job title.

1 1 (25.00%) Active Directory
1 1 (25.00%) Android
1 1 (25.00%) Apple
1 1 (25.00%) Azure
1 1 (25.00%) Degree
1 1 (25.00%) DNS
1 1 (25.00%) MCP
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft 365
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) Mitel
1 1 (25.00%) PowerShell
1 1 (25.00%) Virtual Servers
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server
1 1 (25.00%) Windows Server 2012

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Southampton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (25.00%) Azure
1 1 (25.00%) Microsoft 365
Communications & Networking
1 1 (25.00%) DNS
Operating Systems
1 1 (25.00%) Android
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server
1 1 (25.00%) Windows Server 2012
Programming Languages
1 1 (25.00%) PowerShell
Qualifications
1 1 (25.00%) Degree
1 1 (25.00%) MCP
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
System Software
1 1 (25.00%) Active Directory
1 1 (25.00%) Virtual Servers
Vendors
1 1 (25.00%) Apple
1 1 (25.00%) Mitel