Period
to 14 November 2018

The median annual salary for an IT Support was £24,500 in advertised job vacancies in Southampton during the 6 months to 14 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Hampshire > Southampton
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 87 82 74
Rank change year-on-year -5 -8 +15
Permanent jobs requiring an IT Support 27 33 40
As % of all permanent IT jobs advertised in Southampton 1.99% 2.44% 3.02%
As % of the Job Titles category 2.10% 2.53% 3.10%
Number of salaries quoted 26 32 40
Southampton median annual salary £24,500 £21,750 £26,500
Median salary % change year-on-year +12.64% -17.92% +32.50%
10th Percentile £19,250 £17,000 £20,000
90th Percentile £31,250 £28,750 £37,500
Hampshire median annual salary £25,000 £24,500 £27,500
% change year-on-year +2.04% -10.91% +17.02%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Southampton
Permanent vacancies in Southampton with a recognized job title 1,286 1,304 1,289
% of permanent IT jobs with a recognized job title 94.84% 96.59% 97.21%
Number of salaries quoted 1,086 1,194 1,159
Southampton median annual salary £42,500 £37,500 £40,500
Median salary % change year-on-year +13.33% -7.41% +1.25%
10th Percentile £26,000 £22,500 £24,450
90th Percentile £66,250 £60,000 £57,800
Hampshire median annual salary £45,000 £42,000 £40,000
% change year-on-year +7.14% +5.00% -5.88%

IT Support
Job Vacancy Trend in Southampton

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for IT Support in Southampton

IT Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Southampton.

Salary trend for IT Support in Southampton

IT Support
Salary Histogram in Southampton

The salary distribution of IT jobs citing IT Support in Southampton over the 6 months to 14 November 2018.

Salary histogram for IT Support in Southampton

IT Support Skill Set
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 14 November 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Southampton region featuring IT Support in the job title.

1 19 (70.37%) Windows
2 14 (51.85%) Windows 10
3 12 (44.44%) Windows Server
4 11 (40.74%) Problem-Solving
4 11 (40.74%) Office 365
5 9 (33.33%) Windows Server 2012
6 8 (29.63%) Data Centre
7 7 (25.93%) SQL
8 6 (22.22%) Active Directory
8 6 (22.22%) Firewall
9 5 (18.52%) Windows 7
9 5 (18.52%) Microsoft Office
10 4 (14.81%) VoIP
10 4 (14.81%) VPN
10 4 (14.81%) Hyper-V
11 3 (11.11%) Root Cause Analysis
11 3 (11.11%) Retail
11 3 (11.11%) Data Analysis
11 3 (11.11%) Wi-Fi
11 3 (11.11%) Finance
11 3 (11.11%) Automotive
11 3 (11.11%) VMware
11 3 (11.11%) DNS
11 3 (11.11%) Microsoft
11 3 (11.11%) WAN
11 3 (11.11%) ERP
11 3 (11.11%) MS Exchange
11 3 (11.11%) LAN
11 3 (11.11%) Linux
12 2 (7.41%) IIS

IT Support Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.11%) MS Exchange
2 2 (7.41%) IIS
3 1 (3.70%) SharePoint
Applications
1 5 (18.52%) Microsoft Office
2 1 (3.70%) AutoCAD
Cloud Services
1 11 (40.74%) Office 365
2 1 (3.70%) Amazon AWS
2 1 (3.70%) Microsoft Azure
Communications & Networking
1 6 (22.22%) Firewall
2 4 (14.81%) VoIP
2 4 (14.81%) VPN
3 3 (11.11%) DNS
3 3 (11.11%) LAN
3 3 (11.11%) WAN
3 3 (11.11%) Wi-Fi
4 2 (7.41%) H.323
4 2 (7.41%) ISDN
4 2 (7.41%) PBX
5 1 (3.70%) Remote Desktop
5 1 (3.70%) SMS
5 1 (3.70%) TCP/IP
5 1 (3.70%) VLAN
5 1 (3.70%) Wireless
5 1 (3.70%) WLAN
Database & Business Intelligence
1 1 (3.70%) Big Data
1 1 (3.70%) Geospatial Data
1 1 (3.70%) Relational Database
General
1 3 (11.11%) Automotive
1 3 (11.11%) Finance
1 3 (11.11%) Retail
2 1 (3.70%) Telecoms
Miscellaneous
1 8 (29.63%) Data Centre
2 2 (7.41%) Driving Licence
2 2 (7.41%) Self-Motivation
3 1 (3.70%) Analytical Skills
3 1 (3.70%) Linux Command Line
Operating Systems
1 19 (70.37%) Windows
2 14 (51.85%) Windows 10
3 12 (44.44%) Windows Server
4 9 (33.33%) Windows Server 2012
5 5 (18.52%) Windows 7
6 3 (11.11%) Linux
7 2 (7.41%) CentOS
7 2 (7.41%) Ubuntu
7 2 (7.41%) Windows 8
7 2 (7.41%) Windows Vista
8 1 (3.70%) Windows Server 2003
Processes & Methodologies
1 11 (40.74%) Problem-Solving
2 3 (11.11%) Data Analysis
2 3 (11.11%) ERP
2 3 (11.11%) Root Cause Analysis
3 2 (7.41%) Kalman Filter
3 2 (7.41%) Network Virtualisation
3 2 (7.41%) Software Licensing
4 1 (3.70%) Asset Management
4 1 (3.70%) CAD
4 1 (3.70%) Cybersecurity
4 1 (3.70%) Disaster Recovery
4 1 (3.70%) IT Strategy
4 1 (3.70%) ITIL
4 1 (3.70%) Project Management
4 1 (3.70%) Software Asset Management
Programming Languages
1 7 (25.93%) SQL
2 1 (3.70%) C#
Qualifications
1 1 (3.70%) CCNA
1 1 (3.70%) Cisco Certification
1 1 (3.70%) Degree
1 1 (3.70%) MCITP
1 1 (3.70%) MCSE
1 1 (3.70%) Microsoft Certification
1 1 (3.70%) SC Cleared
1 1 (3.70%) Security Cleared
1 1 (3.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 6 (22.22%) Active Directory
2 4 (14.81%) Hyper-V
3 2 (7.41%) VMware Infrastructure
4 1 (3.70%) Docker
4 1 (3.70%) Virtual Machines
Systems Management
1 1 (3.70%) Kubernetes
1 1 (3.70%) WSUS
Vendors
1 3 (11.11%) Microsoft
1 3 (11.11%) VMware
2 1 (3.70%) Adobe
2 1 (3.70%) Avaya
2 1 (3.70%) Cisco
2 1 (3.70%) Sage