Customer Service Jobs in Southend-on-Sea

Customer Service
Essex > Southend-on-Sea

The table below provides summary statistics for permanent job vacancies advertised in Southend-on-Sea requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 2 5 20
Rank change year-on-year +3 +15 -16
Permanent jobs citing Customer Service 10 3 8
As % of all permanent jobs advertised in Southend-on-Sea 41.67% 10.71% 9.09%
As % of the Processes & Methodologies category 43.48% 17.65% 9.41%
Number of salaries quoted 6 3 7
10th Percentile £28,120 - -
25th Percentile £31,250 - -
Median annual salary (50th Percentile) £32,500 £22,000 £35,000
Median % change year-on-year +47.73% -37.14% -41.67%
75th Percentile £33,750 - -
90th Percentile - - -
Essex median annual salary £32,500 £32,000 £29,250
% change year-on-year +1.56% +9.40% -29.94%

All Process and Methodology Skills
Southend-on-Sea

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Southend-on-Sea.

Permanent vacancies with a requirement for process or methodology skills 23 17 85
As % of all permanent jobs advertised in Southend-on-Sea 95.83% 60.71% 96.59%
Number of salaries quoted 7 15 34
10th Percentile £28,746 £22,000 £35,000
25th Percentile £31,250 £24,875 £40,602
Median annual salary (50th Percentile) £32,500 £26,500 £44,535
Median % change year-on-year +22.64% -40.50% -6.24%
75th Percentile £33,750 £30,363 £55,000
90th Percentile £38,699 £43,200 £85,000
Essex median annual salary £42,500 £45,000 £47,500
% change year-on-year -5.56% -5.26% -0.98%

Customer Service
Job Vacancy Trend in Southend-on-Sea

Job postings citing Customer Service as a proportion of all IT jobs advertised in Southend-on-Sea.

Job vacancy trend for Customer Service in Southend-on-Sea

Customer Service
Salary Trend in Southend-on-Sea

3-month moving average salary quoted in jobs citing Customer Service in Southend-on-Sea.

Salary trend for Customer Service in Southend-on-Sea

Customer Service
Co-occurring Skills and Capabilities in Southend-on-Sea by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 10 (100.00%) Social Skills
2 5 (50.00%) Finance
3 4 (40.00%) Banking
4 1 (10.00%) Financial Institution
Job Titles
1 5 (50.00%) 1st Line Support
1 5 (50.00%) Analyst
1 5 (50.00%) Lead
1 5 (50.00%) Operations Analyst
1 5 (50.00%) Support Team Leader
1 5 (50.00%) Team Leader
2 4 (40.00%) Customer Analyst
2 4 (40.00%) Customer Service Analyst
2 4 (40.00%) Service Analyst
3 1 (10.00%) Senior
3 1 (10.00%) Senior Analyst
3 1 (10.00%) Senior Operations Analyst
Miscellaneous
1 5 (50.00%) Management Information System
Processes & Methodologies
1 5 (50.00%) Coaching
1 5 (50.00%) Continuous Improvement
1 5 (50.00%) Customer Experience
1 5 (50.00%) Data Protection
1 5 (50.00%) Information Security
1 5 (50.00%) ITIL
1 5 (50.00%) Mentoring
1 5 (50.00%) Performance Analysis
1 5 (50.00%) Problem-Solving
1 5 (50.00%) Process Improvement
1 5 (50.00%) Service Delivery
Quality Assurance & Compliance
1 6 (60.00%) SLA