Customer Service Jobs in Southwark

Customer Service
Central London > Southwark

The following table provides summary statistics for permanent job vacancies advertised in Southwark with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 1 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 13 30 17
Rank change year-on-year +17 -13 -7
Permanent jobs citing Customer Service 2 3 1
As % of all permanent jobs advertised in Southwark 4.00% 2.16% 1.59%
As % of the Processes & Methodologies category 4.08% 2.27% 1.61%
Number of salaries quoted 2 3 0
10th Percentile £30,500 £37,136 -
25th Percentile £31,250 £44,840 -
Median annual salary (50th Percentile) £32,500 £60,995 -
Median % change year-on-year -46.72% - -
75th Percentile £33,750 £64,309 -
90th Percentile £34,500 - -
Central London median annual salary £43,750 £42,500 £42,500
% change year-on-year +2.94% - -33.30%

All Process and Methodology Skills
Southwark

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Southwark with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 49 132 62
As % of all permanent jobs advertised in Southwark 98.00% 94.96% 98.41%
Number of salaries quoted 45 129 42
10th Percentile £34,457 £50,522 £61,750
25th Percentile £36,898 £57,500 £70,000
Median annual salary (50th Percentile) £40,952 £72,500 £83,750
Median % change year-on-year -43.51% -13.43% +21.82%
75th Percentile £62,500 £85,000 £94,375
90th Percentile £70,143 £95,250 £102,250
Central London median annual salary £72,500 £75,000 £72,500
% change year-on-year -3.33% +3.45% +3.57%

Customer Service
Job Vacancy Trend in Southwark

Job postings citing Customer Service as a proportion of all IT jobs advertised in Southwark.

Job vacancy trend for Customer Service in Southwark

Customer Service
Salary Trend in Southwark

3-month moving average salary quoted in jobs citing Customer Service in Southwark.

Salary trend for Customer Service in Southwark

Customer Service
Job Locations in Southwark

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Southwark region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London Bridge - 1 £35,000 -
Customer Service
Central London

Customer Service
Co-occurring Skills and Capabilities in Southwark by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Azure
2 1 (50.00%) Entra ID
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
1 1 (50.00%) Internet
General
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) 2nd Line Support
1 1 (50.00%) Help Desk Engineer
1 1 (50.00%) Help Desk Team Lead
1 1 (50.00%) Lead
1 1 (50.00%) Team Leader
Miscellaneous
1 1 (50.00%) Public Cloud
1 1 (50.00%) Self-Motivation
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
2 1 (50.00%) Android
2 1 (50.00%) Apple iOS
2 1 (50.00%) Windows Server 2012
2 1 (50.00%) Windows Server 2019
Processes & Methodologies
1 1 (50.00%) Computer Science
1 1 (50.00%) Conflict Resolution
1 1 (50.00%) Customer Requirements
1 1 (50.00%) Line Management
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Project Delivery
1 1 (50.00%) Service Delivery
Qualifications
1 2 (100.00%) Degree
2 1 (50.00%) MCITP
2 1 (50.00%) MCP
2 1 (50.00%) MCSE
2 1 (50.00%) MCTS
2 1 (50.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 2 (100.00%) Active Directory
Systems Management
1 1 (50.00%) SCCM
Vendors
1 1 (50.00%) arcserve
1 1 (50.00%) Microsoft
1 1 (50.00%) Sophos